The Location of the property is its biggest highlight, with many guests appreciating the view of the Ganga river from their rooms. However, some guests have mentioned that the property is a bit far from the main attractions. The Cleanliness of the property is average, with some guests finding the rooms dirty and the bathrooms in poor condition. The Food & Dining options are also average, with some guests finding the food quality not up to the mark. The Staff is generally helpful, but some guests have mentioned that the service can be improved. The Value for money is good for those looking for a budget stay, but some guests have mentioned that the property is overpriced for the facilities provided.
Location
The property's location is highly appreciated by guests. It is situated near the Ganga river and ghats, providing a mesmerizing view of the holy river. Guests find it convenient to access the river and enjoy the peaceful atmosphere. Some guests also find it close to the starting point of Kedarnath trekking. However, some guests find it a bit far from Harkipauri.
Cleanliness
Cleanliness is a major concern for guests staying at the property. Some guests find the rooms and bathrooms utterly disgusting, with dirty bedsheets and terrible bathrooms. Some guests also find the rooms somewhat dirty but manageable. However, some guests find the rooms and toilets usable and clean. The property needs to improve its cleanliness standards to satisfy guests.
Food & Dining
The property's food and dining services receive mixed reviews from guests. Some guests find the food quality not good, with salad not fresh and terrible attitude of staff at reception overcharging them. However, some guests find the restaurant aesthetically pleasing, with melodious music and delicious food. The property needs to improve its food quality and service to satisfy guests.
Staff
The property's staff receives mixed reviews from guests. Some guests find the staff unhelpful, with zero hospitality and poor response from management for service of customer. Some guests also find the staff rude and not cooperative. However, some guests find the staff friendly, helpful, and well-behaved. The property needs to improve its staff's behavior and hospitality to satisfy guests.
Value for money
The property's value for money receives mixed reviews from guests. Some guests find the property overpriced, with broken shower heads, warm water issue, and no proper room service. Some guests also find the property not worth more than a certain amount per day. However, some guests find the property good for a short stay and in a good budget. The property needs to improve its amenities and services to provide better value for money to guests.
