Location of Hima Serenity is serene and peaceful, surrounded by greenery. However, the approach roads are confusing and not well-maintained. Cleanliness of the property is good, but some bathrooms were not clean. Food & Dining is good, but some guests complained about the management charging for basic amenities like stove and cups. Amenities like swimming pool, music system, and BBQ stand are well-maintained. However, some guests complained about the chargeable cupboards and the small size of the swimming pool. Check-in Experience is smooth, and the host Rakesh is welcoming and helpful. However, some guests complained about the caretakers dismissing their requests.
Location
The location of the property was appreciated by many guests. It was serene, peaceful, and surrounded by greenery. However, some guests found it difficult to locate the property due to confusing roads and lack of proper signage.
Cleanliness
The cleanliness of the property was praised by several guests. They found the interiors, bathrooms, and pool to be clean and well-maintained. However, a few guests mentioned that the bathrooms were not clean enough.
Food & Dining
The food and dining experience at the property received mixed reviews. Some guests enjoyed the food and found it delicious, while others were disappointed with the quality and variety of food. A few guests also mentioned that there were no facilities to cook and that they had to bring their own groceries.
Amenities
The amenities provided at the property were appreciated by many guests. They found the pool, music system, barbecue, and other electronic gadgets to be in good condition. However, a few guests mentioned that using cupboards and stove were chargeable, and that the amenities were not worth the price they paid.
Check-in Experience
The check-in experience at the property received mixed reviews. Some guests found it smooth and hassle-free, while others mentioned that the host was inaccessible and that they had difficulty locating the property. A few guests also mentioned that they were not informed about certain restrictions before arriving at the property.
