Review Of Indore Marriott Hotel

Terrible Stay

Rated 1.0 by Madhav Mathur . Business Traveller . Dec 17, 2024

Room was not clean. Consumed food left overs of previous guest were left in the refrigerator. At breakfast water was not present on the table. Had to ask 5 staff and then finally yell at a manager to get one glass of water that too from a used bottle of another table. Horrible and pathetic. Marriott indore worst than a 2 star hotel.

Good stay

Rated 5.0 by Ashutosh Patel . Business Traveller . Dec 15, 2024

Booking was done at last moment but it was good response even at mid night also, enjoyed the stay, break fast was average overall okay

Na

Rated 5.0 by Swati Singh . Solo Traveller . Dec 01, 2024

Excellent service from hotel staffs and travel staff during visit to ujjain by hotel car. Good food and maintained hotel property

Excellent Stay

Rated 5.0 by Rajesh Rathore . Business Traveller . Dec 01, 2024

Location is very good. Food quality is very fresh. Staff very polite. Environment very nice and safe. All is well

Excellent Stay

Rated 5.0 by VIJAY MITTAL . Family Traveller . Nov 30, 2024

It's was a pleasant experience to stay in this hotel. My room was upgraded to a club suite with free access to the lounge. Also, during booking from mmt, breakfast was not included. But during check in breakfast was added as a complimentary. The room was neat and clean. We enjoyed the expetience

Excellent Stay

Rated 5.0 by Chirag Agarwal . Family Traveller . Nov 18, 2024

On first day of check-in i had to go thru unpleasant experience of the untrained staff. I was disappointed by the service of marriot as i was tired from long dive. Then i was been taken careof by ms deepali who is available in morning at front desk. If you are someone who looks for great hospitality you may reach out to her. She did get us good package in extending our stay with the hotel. Apart from this food is really great at hotels restaurant indore kitchen, rooms are really spacious but one st-hing strange is hotel claims their bathroom is american style so they dont have locks in them

Excellent stay for family

Rated 5.0 by Mitul Mehta . Family Traveller . Nov 11, 2024

Overall stay was excellent. Food taste was good, staff were very courteous. Traveling desk was very helpful, they guided where to go

Average Stay

Rated 3.0 by Rakesh Boloor . Nov 10, 2024

I am writing to share my feedback regarding my recent stay at your hotel, which, unfortunately, was marred by several issues that i feel need to be addressed. 1. Air conditioning issue and room change: upon check-in, i noticed that the air conditioning in my room was not functioning properly. I immediately requested a room change, but the response from the staff was reluctant and uncooperative. Over the course of two days, four technicians visited to inspect the issue, but no immediate solution was provided. It was only after prolonged delays and continuous follow-ups that i was finally moved to a different room. This delay and lack of urgency were quite frustrating and impacted my overall experience. 2. Staff behavior duty manager: i was particularly disappointed by the attitude the duty manager. When i requested a room change, he was unhelpful and dismissive. I also observed shouting at the technician, questioning why he was explaining the issue to me in detail. This behavior was unprofessional and made me feel uncomfortable as a guest. It is crucial for hotel staff to treat both customers and colleagues with respect, 3. Incorrect charges: additionally, i was surprised to find some charges added to my room that i had not ordered. While these charges were eventually removed after i pointed out the error, the fact that they were initially added to my bill was an oversight that should have been avoided. 4. Impact on privacy: finally, the multiple visits from technicians (who spent a total of over two hours in my room) significantly impacted my privacy. While i understand the need for repairs, the lack of resolution and the lengthy delays meant that i was left with little personal space during my stay. I would like to acknowledge that the next duty manager, mr. Sushin, was more responsive and resolved the room change issue promptly. His assistance was appreciated, and i believe he handled the situation much better than his colleague. Given the challenges i faced during my stay, i hope that you will look into these matters to ensure that future guests do not experience similar frustrations. I have always trusted the marriott brand for its quality service, and i hope my experience was an isolated incident.

Average Stay

Rated 3.0 by Jalaj Chaturvedi . Nov 08, 2024

Stay was good, issue was with food quality for which i have complained to the person in charge

Best experience

Rated 5.0 by aayush sharma . Family Traveller . Nov 08, 2024

The hotel is damn good mr ankit at reception assisted us well also the food and rooms were too nice

Marriott exp e

Rated 5.0 by priyank uniyal . Family Traveller . Nov 06, 2024

Had an excellent hospitality experience. Scrumptious meals. Cozy and comfortable large rooms complete with all the requisite needs.

Jw marriott indore

Rated 5.0 by Ankit Gupta . Family Traveller . Nov 06, 2024

Very comfortable stay and team is so cooperative and friendly. Even late to early morning always available with sweet smile

Ac not working

Rated 3.0 by Vidhi Janyani . Family Traveller . Nov 05, 2024

Airconditioner of my room was not working. Hence one night was not comfortable and next day it was resolved as the technician said there was some fault in the ac. Rest it was fine.

Excellent Stay

Rated 5.0 by vishal dhandhukia . Nov 05, 2024

A very pleasant and comfortable stay. Excellent supportive staff. Nice property and nice location. Perfect value for money.

Great experience

Rated 5.0 by Pragnesh Patel . Family Traveller . Nov 05, 2024

It was good experience like rooms, services, food etc. They upgraded the room upon request. I mean what they are pricing and giving is perfect.

Average Stay

Rated 3.0 by Chirayu Ingle . Oct 29, 2024

Hotel is good with hygiene, quality and room service however, i see lack of communication & coordination between the staff, lack of experience is the staff the overall rating is average.

Poor Stay

Rated 2.0 by Rahul Saxena . Family Traveller . Oct 29, 2024

While stay at the hotel is good,

Poor Stay

Rated 2.0 by Kushal Bose . Family Traveller . Oct 26, 2024

I did not stay nor they called. Total waste of money. For what ever reason i could not stay there, they should have called to confirm.

Great place to stay

Rated 5.0 by Somnath Paul . Group Traveller . Oct 17, 2024

We stayed for 3n in jw marriott, indore in mid-october during our indore-ujjain trip. Everything starting from the check-in, room, hygiene, cleanliness, location of the hotel, amenities, room service, housekeeping were top notch. Staff were extremely courteous and helpful. Restaurant food is a bit exorbitant compared to the room tariff. Overall, a very good hotel. I would definitely stay here next time too.

Stay in indore marriott

Rated 4.0 by Nitesh Singh . Solo Traveller . Oct 17, 2024

Fantastic welcome by front desk. Especially by a staff, i missed her name i wish her great future and very best of luck. Upgraded and restaurant is great too