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Review Of Shahpura House0123401234

Bani Park, Jaipur | 8 minutes walk to Collectorate Campus | 14.7 km drive to Jaipur Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.3

    Excellent

    864 User Reviews and 1422 Ratings

    Location4

    Room4.4

    Food4.1

    Amenities4.4

    Hospitality4.4

    Cleanliness4.6

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    Guest Reviews

    Average Stay

    Rated 3.0 by Vaibhav Jain . Couple Traveller . Nov 11, 2024

    Prpoperty is heritage style and very well maintained but need to improve cleanliness and very poor food of the restaurant

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    Shahpura House has replied on Nov 15, 2024

    Dear Guest, Thank you for your feedback about your experience. We're glad to hear you appreciate the heritage style and maintenance of the property. We take your comments on cleanliness and the restaurant's food seriously and will certainly look into these areas for improvement. ... Read more

    Average stay.

    Rated 3.0 by Prashant Malik . Couple Traveller . Nov 03, 2024

    The location is not good. Rooms are average for the price. The services are fine. Breakfast buffet was standard. The picture are not the reflection of the real property only the images look grand. No parking will have to park on the street. Rooms are not well ventilated.

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    Shahpura house - a beautiful boutique heritage stay in jaipur

    Rated 4.0 by Anupama Khanna . Solo Traveller . Oct 25, 2024

    Beautiful heritage property tucked away in residential area bani park. Comfortable rooms and good service.

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    Shahpura House has replied on Oct 28, 2024

    Dear Guest, Thank you for your lovely feedback! We're delighted to hear that you enjoyed our beautiful heritage property and found the rooms comfortable. It's always great to know that our service met your expectations. We hope to welcome you back soon! Thanks & Regards Read more

    Average stay

    Rated 3.0 by Aashish Teotia . Family Traveller . Oct 24, 2024

    I have booked royal suite with shahpura house. Checkin was very hectic and none of the staff helped. Didn't got any welcome drinks or greetings. So finally after so many efforts and argues with reception they managed to ready my room. I was with 4 years old kid and waited more than 5 hrs just to checkin. Going forward, found satisfying room but as i booked royal suite my signature amenities was missing from room and looked like i am basic standard room. After cross checking with reception staff, he said amenities are subject to availability, after asking what's the difference on basic standard room i. E deluxe room and royal suite was not able to answer. Stay was average. Not worth of paying that much money for royal suite.

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    Shahpura House has replied on Oct 26, 2024

    Dear Guest, Thank you for sharing your experience. It’s concerning to hear about the challenges you faced during check-in and that your expectations for the royal suite were not met. We appreciate your feedback regarding the amenities and staff assistance, as it helps us improve.... Read more

    One of the best

    Rated 5.0 by ramay ashdhir . Family Traveller . Oct 15, 2024

    I am a frequent traveller and i must say shahpura house is one of the finest properties i have stayed. Excellent location very peaceful ambiance top notch cleanliness every corner of property is eye pleasing and maintained. Whole interior is like a palace and trust me its like staying in a royal palace. Swimming pool is good and well maintained. Staff is polite. Breakfast was fine, taste was average. Rooms and washrooms are very nice

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your wonderful experience at Shahpura House! It's delightful to hear that you enjoyed the peaceful ambiance, cleanliness, and the royal feel of the property. We're pleased that our staff made a positive impression on you. Your feedback about the... Read more

    Well maintained property, good for one time visit, avoid rasa

    Rated 3.0 by ANKIT TIWARI . Couple Traveller . Oct 14, 2024

    Property was well maintained and gave us a royal feel. However, staff/waiter was a bit rude at rasa. We have liked the cleanliness, above average food, royal walls/rooms. We have stayed in a royal suite which was aptly sized, clean washrooms with all toiletries in place. Complementary breakfast didn’t have anything out of the ordinary but it was decent. The folk dance in evening was good. Overall, i would suggest one day visit here. You can avoid breakfast and rasa restaurant.

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your feedback! We're delighted to hear you enjoyed the cleanliness, the royal ambiance, and your stay in the suite. It's great that you appreciated the folk dance as well! We do apologize for your experience with the staff at Rasa and will addre... Read more

    Average Stay

    Rated 3.0 by Leena Joe P . Family Traveller . Oct 07, 2024

    The hotels location was fine, the person at the reception was warm & welcomed us in the day we checked in. The rooms were beautiful, clean & met the requirements. Food was good as well two things which sort of pulled the scoring was. 1. My son about 11 years old went to the restaurant after the breakfast apparently the buffet was closed he asked the waiter or the manager for a glass of water he was offered a glass of ice cold water, to which he asked them if they could give him a glass of normal water which they refused & told him that buffet is closed they can’t serve him water. I was taken aback by this. Secondly on the day we checked out the elderly person at the reception was extremely rude over an incident that just occurred before we left. The young man beside him offered me the feedback form & asked me to share my experience to which the elderly person at the reception told him not to give me the form to fill, he didn’t require my comments. I didn’t like the way he treated me. It’s a hotel built on grounds of hospitality & this close mindedness was a put off. Probably the person needs to be trained on open mindedness & treating people fairly.

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your experience with us. It's wonderful to hear that you enjoyed the hotel's location, the warm welcome at check-in, and the cleanliness of the rooms. We're sorry to learn about the issues you faced regarding the service in the restaurant and th... Read more

    Amazing experience

    Rated 4.0 by Shatakchi Pandey . Family Traveller . Oct 06, 2024

    Overall a nice stay in heritage property with good facilities and great ambiance. Def recommended for a good stay with family

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay in our heritage property and appreciated the facilities and ambiance. It's great to know you would recommend us for a family getaway. We look forward to welcoming you back! Th... Read more

    Excellent Stay

    Rated 5.0 by Soumitra Upadhyay . Couple Traveller . Sep 23, 2024

    I recently stayed at this lavish property, and it truly feels exclusive, providing a royal ambiance throughout my visit. The staff were exceptionally generous and attentive, making my stay even more enjoyable. The travel desk was particularly helpful; their courteous service made local sightseeing a fantastic experience. One highlight was the rooftop candlelight dinner at rasa, where the stunning view of amer fort at night created a magical atmosphere. Overall, my time at this property was a remarkable and exclusive experience that i highly recommend.

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you so much for sharing your wonderful experience! We're thrilled to hear that you enjoyed the royal ambiance and found our staff to be attentive and generous. The rooftop candlelight dinner at Rasa sounds absolutely magical with the view of Amer Fort. Your rec... Read more

    Good experience! value for money

    Rated 4.0 by Vinod Yadav . Family Traveller . Sep 19, 2024

    Property was good well maintained gave a feel of a great palace. Staff was very friendly location was good

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay and appreciated the property, staff, and location. Your satisfaction means a lot to us! Thanks & Regards Read more

    A good restaurant with stay facility, it’s 3-4 star property

    Rated 3.0 by Shitla Prasad Tewari . Business Traveller . Sep 15, 2024

    It is not 5 star but above average 3 star facility. Both restaurants are really good. Housekeeping is effective. During power cut, there is trip and auto store does not happen. U have to inform reception about no power in room. Also zero flexibility for early check in or check out. All is o key except pathetic check in and check out experience

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your feedback. We're glad to hear that you enjoyed our restaurants and found the housekeeping services to be effective. We appreciate your input regarding the power issues and the check-in/check-out experience. Your comments will help us improve... Read more

    They are selling palace and restorent. Stay is average and food is good.

    Rated 3.0 by Shitla Prasad Tewari . Family Traveller . Sep 14, 2024

    It’s average hotel having stay facilities. Small rooms. They operate with zero flexibility on front desk. They also have peculiar habit to ask you to sit in back side waiting area during check in and check out. In case u need delayed check out. They won’t allow even 30 minutes. Food is good at sapphire and rasa both. Aditya and bharti from both restaurants are good unlike hotel front staff. Remember hotel room light trips every power cut. If it does not restore in 10 minutes, u need to call at reception to restore it.

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your feedback. We're glad to hear that you enjoyed the food at Sapphire and Rasa, and we'll certainly acknowledge Aditya and Bharti for their great service. We appreciate your thoughts on the room size and check-in process, as well as the issues... Read more

    Terrible Stay

    Rated 1.0 by Sourabh Khanna . Family Traveller . Sep 14, 2024

    I booked shahpura house from make my trip i went there they didn't give the room they said there is no room available so i came back after booking it's like that how can i trust

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your experience. It sounds frustrating to have encountered an issue with your booking. We understand how important it is to have trust in your reservations. Your feedback is valuable, and we will work to ensure this situation is addressed. Th... Read more

    Poor Stay

    Rated 2.0 by Vimal Kumar . Sep 11, 2024

    The food, while presented well, lacked flavor and was overpriced for the tiny portions. Drinks were mediocre and similarly expensive. Service was slow, and the overall experience didn’t come close to justifying the high prices. Definitely not worth the money.

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your feedback with us. We're glad to hear you appreciated the presentation of the food. However, we're truly sorry to learn that the flavors and portion sizes did not meet your expectations. Your comments about the drinks and service are also va... Read more

    Overall a good property. Service needs improvement

    Rated 4.0 by Manish Marwah . Family Traveller . Sep 03, 2024

    Overall a very good property which is maintained very well. Awesome ambiance and really good room and food. Issues are with restaurant staff service and room service. Very slow and poor service. . Wrong billing and takes forever for basics

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for your feedback! We're thrilled to hear that you enjoyed the ambiance, room, and food during your stay. We sincerely apologize for the service delays you've experienced with the restaurant and room service. Your comments will certainly help us improve our... Read more

    Good Stay

    Rated 4.0 by Astha Jain . Sep 02, 2024

    The overall stay was pretty good the stay gives you those heritage feels without a hole in the pocket the breakfast served is great the one thing that can be improved is parking the hotel does not have any designated parking and you need to find a spot in your own in the street which becomes a little messy specially if its raining else everything is great would definitely recommend to anyone visiting jaipur

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for your wonderful feedback! We're so glad to hear that you enjoyed your stay and appreciated the heritage experience along with the breakfast. We understand that parking can be a challenge, and we truly value your input on this matter. Your recommendation ... Read more

    Good Stay

    Rated 4.0 by Syed Arsalan Tazeem . Sep 01, 2024

    Value for money

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for the 4 star rating & your valuable feedback. It was a pleasure to have you. We hope to see you again. Thanks & Regards Read more

    Good Stay

    Rated 4.0 by Abhishek Arya . Couple Traveller . Aug 29, 2024

    Staff was amiable and very friendly foodn all services were excellent but i got 15% discount only in spa but no discount provided in food and beverage which is major things to worry as per what mmt promised not working on the field bit disappointed from make my trip side as per their plans i should have 15% discount on food beverage and spa. Not committed

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your feedback. We're glad to hear that you found our staff friendly and that you enjoyed the food and services. We understand your concerns regarding the discounts on food and beverage, and we appreciate you bringing this to our attention. Your ... Read more

    Our stay at shahpura house

    Rated 4.0 by Vipin Arora . Group Traveller . Aug 24, 2024

    Location is central jaipur, amenities are good and service staff is courteous. A good experience overall.

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    Shahpura House has replied on Oct 18, 2024

    Dear Guest, Thank you for sharing your positive feedback! We're thrilled to hear that you enjoyed the central location, amenities, and the courteous service from our staff. It's wonderful to know you had a good experience overall. We look forward to welcoming you again soon! ... Read more

    Stinks. Switches dont work

    Rated 1.0 by Chandraveer Singh Chouhan . Family Traveller . Aug 12, 2024

    Non functional switch buttons for fan and lights; room smells like someone rotted inside. It will never go away. The property is very poorly maintained. Its inlay good in exterior.

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    Shahpura House has replied on Aug 19, 2024

    Dear Guest, I sincerely apologize for the experience you had during your stay. We aim to create a comfortable, welcoming environment for all our guests and in this case, it seems we have faltered. I understand your concerns about the malfunctioning switches as well as the unple... Read more

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