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You are booking hotel for more than 30 days

Palace-themed Resort on the Delhi-Jaipur Highway

Review Of Shiv Vilas Resorts0123401234

Kukas, Jaipur | 24.0 km from city centre | 30.4 km drive to Jaipur Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    4.1

    Very Good

    93 User Reviews and 142 Ratings

    Location4.3

    Room4.2

    Food4

    Amenities3.9

    Hospitality4.3

    Cleanliness4.2

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    Guest Reviews

    Not worth the price.

    Rated 3.0 by null null . Family Traveller . Sep 17, 2024

    This property is not worth the price tag. The property is not maintained, the food was average and the service was also so so.

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    Poor Stay

    Rated 2.0 by Sumit Mahajan . Family Traveller . Sep 16, 2024

    Food amazing location amazing room service poor i complained about an issue with ac as after keeping it on fan mode the room was getting too cold. I explained everything to the person there and he said within 10 mts he is coming with a temperature controller but no one came and now i'm having a fever because i was not able to control the temperature.

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    Will revisit for sure

    Rated 5.0 by Ayushi Verma . Family Traveller . Aug 26, 2024

    Full royal rajasthan experience while our stay here. Luxurious property and amazing hospitality by the staff.

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    Excellent Stay

    Rated 5.0 by Abhimanyu Joshi . Aug 22, 2024

    Excellent stay

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    Worst experience ever

    Rated 1.0 by RANBIR GEHLOT . Family Traveller . Aug 19, 2024

    I will summarize my review in 4 major points. 1. They charged me for extra bed as i request for bit bigger cot for my 2 year old daughter. 2. The hotel's occupancy was 25-30 percent (told by the staff as they failed to provide buffet due to low occupancy) but still they failed to proved two rooms on the same floor. 3. Server for wifi/internet was down. 4. Fungus on baby pool's corner as filtration system for baby pool was not working.

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    Excellent Stay

    Rated 5.0 by KRISHAN AVTAR . Couple Traveller . Aug 05, 2024

    Superb luxurious stay with top notch hospitality. Strongly recommended for all who want a palacial stay with all modern facilities. It is at par with all top luxury hotels of india and abroad

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    Good

    Rated 4.0 by Siddhant Saxena . Couple Traveller . Mar 31, 2024

    The property is beautiful. Stay was comfortable. However the food was disappointing. There is no buffet available even though we included food in map plan. Staff was cooperative.

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    Waist of money

    Rated 2.0 by Deepak Arora . Family Traveller . Oct 10, 2023

    Guys be aware - i have booked for 2 adults and one child age 14and have paid for one night but at the time of check in the manager asked me to pay 3500 extra for the child which was not fair at all

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    Average Stay

    Rated 3.0 by Mayank Garg . Family Traveller . Oct 04, 2023

    Stay was okish. Restaurant services were good. But restaurant prices were very high. Overall one time stay ok.

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    Bathroom leakage

    Rated 3.0 by saurabh ojha . Business Traveller . Aug 15, 2023

    Hospitality was very good, however the mood spoiled because of leakage issues in bathroom, water was gushing out from basin and spill over the floor. Otherwise it was a nice stay.

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    Awesome property

    Rated 5.0 by Mehak Suri . Family Traveller . May 18, 2023

    Shiv villas is a very beautiful property with such incredible architecture and interiors. The facilities and services are also very good. The staff is very cordial and helpful. Food is also great. Overall, a very good venue for staying or for organizing parties/functions.

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    Average Stay

    Rated 3.0 by Kavita willesen . Nov 21, 2022

    Service n staff not upto the mark

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    Great luxury property but food was average

    Rated 5.0 by Ankur Gupta . Aug 19, 2022

    Excellent boutique hotel that reminded me of a old palace. Very nicely done interiors and walking area. They have huge lawns and probably rent them for marriage or other events. Staff was also friendly and cooperative and willing to listen to your needs and try to find the best solution. Food was below average. They need to play attention to the dinning area. There was a long wait for the breakfast and staff was not helpful. It was the same for dinner as well. Even though the hotel is not part of a big chain, but everything was of high standard, except the food and dinning area service.

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    Shiv vilas resort

    Rated 5.0 by Abhishek Goyal . Family Traveller . Aug 07, 2022

    We stayed there for second time to celebrate birthday of our little kids. Awesome experience, great hospitality, great ambience and palace like feel. Awesome breakfast and front desk and staff were awesome

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    Shiv violas a complete package of food joy happiness

    Rated 5.0 by Prateek Kumar . Couple Traveller . Mar 24, 2022

    This resort is brilliant in all

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    A terrible experience.

    Rated 1.0 by narendra gupta . Family Traveller . Mar 29, 2021

    We booked 3 rooms, when we checked into the hotel, in one room washroom door got locked, the concerned person was called and he said that don’t close the door now as it won’t open again. Is this what we are expected to hear in a so called 5 star hotel( which is worst then rooms by the way) welcome basket was given in one room out of 3, when asked for they provided in another room( still not in the third room. When these issues were told at reception they asked us to change the room, and showed us the rooms which had no windows, we asked for an upgrade If that’s the issue, we got no response, when we said that one of us is a travel blogger then they took notice and upgraded after 2 hours( so they won’t do anything if you aren’t a travel blogger) in evening we came to know that half of the property is closed with no specific reason( which seems cost cutting) and when asked for we get no response. In dining area as well as in other areas no one is wearing masks and there is no facility for hand sanitation. That was not enough, in morning at 8 am when we go to take breakfast we are told that breakfast will start after 9 ( which we were not informed and the reason is of holi. And one of us had to leave at 8:30 so he leaves without breakfast. In all a very terrible experience.

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    Shiv Vilas Resorts has replied on Apr 06, 2021

    Dear mr. Narendra gupta, namaskar and greetings from shiv violas resorts, jaipur!thank you for your feedback. I have taken cognizance of your concerns with regard to the sequence of events which caused you an unsavory experience and without meaning to offer any excuses, sincerely... Read more

    Excellent Stay

    Rated 5.0 by Sanjay Harpude . Couple Traveller . Mar 01, 2021

    Safety measures ta-en by magegement is very satisfied

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    Shiv Vilas Resorts has replied on Apr 06, 2021

    Dear mr. Sanjay, namaskar & greetings from shiv vilas, jaipur!thank you for choosing to stay at shiv vilas, jaipur and sparing time to share your review. We are delighted to note that you have enjoyed our services and offerings. I & my team @ shiv vilas, jaipur aim to surpass our... Read more

    Bar is not good at all

    Rated 4.0 by Abhedya Saini . Family Traveller . Feb 15, 2021

    Bar services are not upto the mark

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    Shiv Vilas Resorts has replied on Apr 06, 2021

    Dear mr. Saini, namaskar & greetings from shiv violas jaipur ! thank you for your review. We have taken note of your feedback and necessary steps have been initiated. Looking forward to the pleasure of welcoming you back to the hotel. Ravi kumar Read more

    Stay

    Rated 5.0 by Harsh Gupta . Couple Traveller . Feb 14, 2021

    Initially there was a confusion from the side of the hotel but then the staff handed the situation perfectly and make us feel special and made our anniversary memorable

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    Shiv Vilas Resorts has replied on Apr 06, 2021

    Dear mr. Harsh gupta, namaskar & greetings from shiv vilas, jaipur ! thank you for choosing to stay at shiv vilas, jaipur and sparing time to share your review. We are delighted to note that you have enjoyed our services and offerings. I & my team @ shiv vilas, jaipur aim to s... Read more

    No one in lobby at 2 am

    Rated 1.0 by varun vaid . Family Traveller . Feb 14, 2021

    Senior management told me to check out if u r not comfortable at 2 am along wth my family
    Experience was terrible. No one is picking up call. Senior management told me to check out if u r not comfortable at 2 am along with my family. Terrible experience will never recommend or visit again

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    Shiv Vilas Resorts has replied on Apr 06, 2021

    Dear mr. Varun, namaskar & greetings from shiv violas jaipur ! thank you for your review. We have taken note of your feedback and necessary steps have been initiated to prevent this type of situations in future. Looking forward to the pleasure of welcoming you back to the hote... Read more

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