Review Of Fortune Avenue - Member ITC Hotel Group

City centre location

Rated 4.0 by raghav khullar . Family Traveller . Dec 02, 2024

Good location. Close to model town & jyoti chowk markets. Good hospitality of the staff specially the guards at the entrance. Rooms are ok, not extraordinary. Overall experience was nice. Food is good.

Fortune avenue jalandhar (lajpat nagar

Rated 5.0 by Nikhil Tuli . Family Traveller . Nov 03, 2024

Excellent property with lavish breakfast spread. The front office manager mr rohit wilson, along with ms juhi/mr malkeet, has a very customer centric approach. Festive credits offered by property is also a very good initiative. Well done!

Stay at fortune avenue (itc) jalandhar

Rated 5.0 by Nikhil Tuli . Family Traveller . Nov 03, 2024

Excellent property with the most courteous staff you will ever find. Mr rohit wilson, front office manager, along with staff juhu and malkeet, deserve special mention for extending all possible support during my stay, including room upgrade to a club room. The breakfast spread was more than adequate. The food was absolutely delicious and bursting with flavour. Well done!

Good Stay

Rated 4.0 by Sanjeevikumar selvarangam . Family Traveller . Oct 29, 2024

The stay was good, reception, services and the breakfast spread was great too, we had a small issue with house cleaning which was delayed but the guys in reception sorted it out after checking for few times, overall we had a pleasant experience

Decent hotel. Food quality is good but they must improve cleanliness oooo

Rated 4.0 by Atul Chaturvedi . Solo Traveller . Oct 23, 2024

Good experience but they must improve the quality of the bathroom toiletries. They give local quality razors and dirty towels

Nice and comfortable

Rated 5.0 by Fauzia Ansari . Business Traveller . Oct 21, 2024

I was looking for a clean and hygienic place of stay during my business trip. I found everything professional at all the points. The staff was trained, rooms clean with clean linens, food is good and waiters respond well. It is a small unit, only thing that i missed was open area or a small lawn for walk.

Excellent Stay

Rated 5.0 by Rajiv Khurana . Business Traveller . Oct 17, 2024

Receptive and warm team. Eager to serve. Comfortable place. Good location. Enjoyed their breakfast too.

waste of money

Rated 3.0 by Ajay Kaushal . Family Traveller . Oct 09, 2024

My wife not satisfied in roam dew to ac not working properly but fir bi baki sab sahi staff gud and nice bs thats it

Decent stay

Rated 4.0 by Vijay Mendiratta . Family Traveller . Oct 08, 2024

The hotel offered a pleasant experience with several notable features. First, the staff stood out for their courtesy and professionalism, consistently providing friendly service and going out of their way to accommodate guests’ needs. This warm approach made check-in and other interactions smooth and enjoyable. The room itself was comfortable, offering all the essential amenities needed for a relaxing stay. It was clean and well-maintained, allowing guests to unwind after a day of travel or sightseeing. While it may not have been extravagant, the room met expectations for a comfortable night’s rest. One of the highlights was the breakfast spread. With a variety of options available, from fresh fruits and baked goods to hot dishes, the breakfast catered to different tastes and preferences. Guests could start their day with a satisfying meal, whether they preferred a light bite or something more substantial. Additionally, the hotel’s location was incredibly convenient, making it easy for guests to access nearby attractions, restaurants, and transportation options. Whether visiting for business or leisure, the location served as a perfect base for exploring the area. Overall, the combination of courteous service, a decent room, a good breakfast, and a convenient location made the stay pleasant and memorable.

Pleasant stay with value for money.

Rated 4.0 by Yashwant Kumar . Business Traveller . Oct 07, 2024

It was neat and clean well maintained property with well behaved staff. Good food quality with nice options.

Good Stay

Rated 4.0 by Harcharan Grewal . Couple Traveller . Oct 04, 2024

Location is easy. Food and service was without any flaw. Front desk was friendly and explained well everything asked for.

overall

Rated 4.0 by Jaspreet Kaur . Couple Traveller . Sep 22, 2024

All good staff also amazing.. all facilities are good as they mentioned in bio.. i will vist again 🙂

Excellent Stay

Rated 5.0 by Raj Karan Bir Singh . Sep 11, 2024

It was a pleasant stay. The food was really good

Excellent Stay

Rated 5.0 by gagandeep singh . Sep 04, 2024

Great experience, very polite and helpful l staff and very neat & clean rooms.

Efficient and ambient

Rated 5.0 by Harmanpreet Aujla . Family Traveller . Aug 22, 2024

Everything was recommendable and really liked the hygiene of the property. Would love to visit back

Refund of booking

Rated 3.0 by Deepak Joshi . Business Traveller . Aug 20, 2024

I have booked the room through the app but by mistake i have clicked on the wrong date but within 2-3 minutes i have modifiy the bookings but i have to pay twice. I request you to kindly refund my one amount of booking. As the hotel also recieved only one amount as the other booking cancel-led mail was send to hotel by the mmt. So please refund my one amount. As i havent cancel-led the booking but modified it and that time i was present in the hotel.

Need to better for grown

Rated 3.0 by Abhishek Rampal . Business Traveller . Aug 14, 2024

Hotel accommodation is good food also good but during shower water is stinky water smell not good as well as during breakfast food bowl empty when i request then fill like all o sabji please do not down level of fortune

Good Stay

Rated 4.0 by Manisha Pawar . Family Traveller . Aug 06, 2024

My stay at fortune was very comfortable. Juhu at the reception was particularly helpful and very pleasant. Overall, the experience was good.

Very good experience and exceeded our expectations

Rated 5.0 by Vishal Bhatia . Couple Traveller . Jul 28, 2024

Great hospitality and amazzzzing food. Enjoyed our stay in this hotel. Also it’s centrally located

Breakfast improvement in food quality. Non veg range can be extended in brea

Rated 4.0 by Sandeep Sharma . Solo Traveller . Jul 17, 2024

Good quality can be improved, non veg range in breakfast can extended, overhead showers should be there with hand shower