Review Of Inn Riviera Hotel

Excellent Stay

Rated 5.0 by VANDANA PUNJABI . Dec 05, 2024

I had a great stay at hotel riviera, jammu and would definitely recommend it to anyone visiting the area

Good service for a person who stay in this

Rated 5.0 by Amit Raina . Business Traveller . Nov 22, 2024

Everything is good and service and all the staff treat well parking area is also good. All things are good

Average Stay

Rated 3.0 by Abhey Jain . Business Traveller . Nov 09, 2024

Overall clean and decent hotel. Staff is friendly. Not 4 star hotel and expensive as compare to price

Average Stay

Rated 3.0 by Vipin Raina . Oct 22, 2024

Yes. Not interested. Not interested

Poor Stay

Rated 2.0 by Smarth Mahajan . Business Traveller . Oct 22, 2024

The bathroom except the toiletries had nothing else working. The hand jet was faulty the shower didn’t worked the basin tap was like a tap u find in a dhaba. When i went to the buffet area for breakfast told the manager there to send a cup of tea to my room he charged me for that as if i had ordered a dine in service. Great hotel poor management. . 2

Terrible Stay

Rated 1.0 by Sonia Chopra . Couple Traveller . Oct 06, 2024

room was not maintained very smally become we don't have any other option due to very late arrival we compromised the room but it's very terrible a.c water was on floor carpet was wet 😳 very very bad experience

Not so great experience

Rated 3.0 by Sonali Wankhede . Business Traveller . Oct 04, 2024

Room was ok pizza ordered for lunch was not good at all breakfast buffet was good but highly price - rs. 680- booked a cab from hotel to railway station highly priced plus the cab driver dropped me away from main entrance to the railway station

Gave us downgraded room.

Rated 2.0 by Sherry Jain . Family Traveller . Sep 12, 2024

We booked a room with city view but we reached late and the maya on the reception gave us downgraded room. When we spoke to her she said for city view room you would have came early. This was not acceptable at all. Plus there was no pressure in the washroom in shower. Plus they gave us bottled filled with water with a sticker on it ro water. But who knows the water is filled with ro or bathroom tap.

Average rooms i will say

Rated 3.0 by Rohit Parihar . Solo Traveller . Aug 18, 2024

Room service n other amenities can be improved. I mean one should not need to call for brush, paste n other toilet accessories. There is nothing complimentary not even one bottle of water which is disappointing. Room ambience needs an ypgraded as well

Stay review @ hotel

Rated 4.0 by Parasharam Vasulkar . Business Traveller . Aug 13, 2024

Service and food quality is good, breakfast options available. Dinner food options available. Good response from service provider.

Nice experience of 1 day

Rated 5.0 by Dj Saikia . Solo Traveller . Jun 22, 2024

Nice experience. Good location. Good staff. Though food not tried. Service of front desk and room service very good

Good Stay

Rated 4.0 by Aasifa Padder . Solo Traveller . Jun 19, 2024

The service was outstanding. The staff was friendly and attentive. Room service was prompt and the concierge was incredibly helpful. The amenities were top-notch, and the overall experience was exceptional. Highly recommend!

Excellent Stay

Rated 5.0 by Pratima Mishra . Apr 16, 2024

It was amazing stay in terms of room services n food

Awesome

Rated 5.0 by Puneet Chauhan . Couple Traveller . Apr 14, 2024

Property was very elegant with unique architecture and the rooms are also very beautiful with excellent service of the staff. The staff of the hotel is just a call away, anything u need u just call the front desk and same will be given to u in matter of no time. Morning breakfast was very delicious specially south indian. If anyone is looking for a stay in jammu then this hotel is best to stay.

Good service

Rated 4.0 by Abhay Sehgal . Business Traveller . Apr 13, 2024

Service and food are good here. Overall stay was good. I would give 4 out of 5 to food and ambience also

Overpriced room

Rated 3.0 by Om Prakash . Couple Traveller . Apr 05, 2024

The room was not worth the price they charged. The ac was faulty. The sandwiches given in breakfast were not fresh

Excellent Stay

Rated 5.0 by saurabh Arora . Family Traveller . Mar 23, 2024

Staff was very helpful. We stayed after returning from mata vaishno devi. They helped cut coconut and musk melon we got in prasad as it would have not been possible to carry it on flight. They served us food without onion or garlic on our request. They informed us before hand of extra person charge for two kids rather than as a surprise on checkout. They also provided upgraded room due to extra person charge and included breakfast for kids. Overall an honest and helpful attitude. Thanks.

Average Stay

Rated 3.0 by Harinder Bali . Family Traveller . Mar 13, 2024

Stayed for 4 nights. Food was good. Location as very good. I suggest you to keep first aid kit handy with hotel reception. Also cut down the response time to the customer request for house keeping and sanitation.

Average Stay

Rated 3.0 by Hetal Kanabar . Family Traveller . Feb 26, 2024

Hotel is part of itc group but fails to maintain the standards, specially in respect of hygiene and basic amenities. The bathroom taps and sink were leaking and the common area toilets stink. Food was below average. Good points - connectivity is good. Closer to airport. Room size decent.

Stay at fortune rivera inn

Rated 5.0 by Abhishek Jamwal . Couple Traveller . Feb 06, 2024

It was a very good experience, value for money place. Staff is well mannered, room has all the required amenities. A good amount of space for parking vehicles. Hotel is just next to bus stand and near to railway station