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Review Of Black Horse

Near Umaid Bhawan Palace, Jodhpur | 5.1 km drive to Jodhpur Airport

    User Ratings & Reviews

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    3.2

    Good

    38 User Reviews and 51 Ratings

    Location3.7

    Cleanliness3.4

    Value for Money2.1

    Food3

    Amenities3

    Check-in Experience2.7

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    Guest Reviews

    Pathetic

    Rated 1.0 by Ujjwal Nigam . Family Traveller . Dec 26, 2023

    It was terrible. I had to checkout as soon as i check-in. Because of this i need to find out another hotel for stay.

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    Excellent Stay

    Rated 5.0 by ajay shashni . Jul 04, 2023

    Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly.

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    worst hotel ever

    Rated 1.0 by Sanchari Kirtania . Family Traveller . Dec 04, 2022

    We booked this hotel 2 months prior of my tour. After going to the room, it was so dirty and used room. Even geyser was not working and me & mother also got electric shock thrice by touching the water and the water tap. Bathroom was very dirty and room, bed are unusable. We checked in at night so we didn’t get any options in any other hotel and adjusted for one night. Next day early morning we checked out for other Hotel and gave the room to our driver to stay there.

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    Not recommended

    Rated 1.0 by Mohiuddin Shaikh . Group Traveller . Oct 16, 2022

    please avoid this property, it is one of those hourly basis hotels...

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    Very bad

    Rated 1.0 by Kailash Singh . Jun 01, 2022

    No claim room no bedroom clean l

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    Wrong amenities listed

    Rated 1.0 by Akshit Ahuja . Nov 04, 2021

    The property is terrible with no proper amenities

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    Terrible Stay

    Rated 1.0 by Geeta Sharma . Oct 27, 2021

    Besides location nothing was in place. The swimming pool was not functional, linen was dirty, accessible kitchenette was missing, torn sofa in the room, already stacked cupboards, dirtiest dining area, remnants of earlier celebrated birthday party in one room. The only good thing is the courteous staff including host and food at short notice. The only attraction for my children was swimming pool which was not operational, so no value for money.

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    Terrible Stay

    Rated 1.0 by Sumit Kumar . Oct 13, 2021

    manager don't know how to behave, after confirm booking for 2 days refuse to for 2 days stay and asked for only 1 day stay only, misbehave, i request all the guest not to chose such hotel. He said booking ha tho kay karur arti utaru, whearas i already made the advance payment and there is no cancellation policy after booking.

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    super 💓

    Rated 5.0 by Pratik Goyal . Solo Traveller . Aug 16, 2021

    very nice palace, room good, food good, ac super good , staff very very good , wifi best , all over paisa wasool ❤️ and shawan sir very awesome and good nature man he very helpful man 5/5 rated

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    Black Horse has replied on Aug 26, 2021

    Thx you sir we are looking forward to keep maintain all services Read more

    Black horse

    Rated 5.0 by Vd Paul . Jul 15, 2021

    Stay black horse good feel and enjoy

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    Black Horse has replied on Jul 16, 2021

    Thank you sir we are looking forward to maintain it Read more

    Hygiene practice are good

    Rated 4.0 by Rajesh Mishra . Jul 15, 2021

    Food is ok but better have outside, staff is cooperative

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    Black Horse has replied on Jul 16, 2021

    Thanks you sir we are looking forward to improve more Read more

    Property not up to the mark

    Rated 1.0 by Amit Kumar . Jul 14, 2021

    Wrist experience at black horse

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    Black Horse has replied on Jul 16, 2021

    We are really sorry for inconvenience Read more

    Horrible experience

    Rated 1.0 by williamjeet singh . Solo Traveller . Mar 24, 2021

    I booked a hut which is meant for dating only. They put up a wooden cot to sleep on which was very uncomfortable. The shared bathroom was on the first floor. The bathroom condition was pathetic with indian style toilet seat, which was disgusting. On top of all i was asked to vacate the hut on my last day as there was a couple who required the hut for thier date. That was embarrassing. The host was not even helping me move my stuff to the other place and was being very rude.

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    Black Horse has replied on Jul 06, 2021

    So you want a super deluxe room in just 150- whatever you paid you get that only Read more

    Bad experience in my life

    Rated 1.0 by poonam kumar . Business Traveller . Mar 04, 2021

    Faciluty not description properly in mmt app

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    Black Horse has replied on Mar 10, 2021

    Sir you just booked a a hut then how can you get a room then you are telling all these things on review is not a good attitude you can't buy elephant in the rate of donkey Read more

    Black horse

    Rated 2.0 by Madan Lal Khaliya . Solo Traveller . Feb 27, 2021

    According to price it was not good food was also expensive. No cleaning of bedroom

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    Black Horse has replied on Mar 06, 2021

    Thank you so much for your review we will try to improve and looking forward to improve our services Read more

    A true heritage property with a very warm staff

    Rated 5.0 by tulsi hazarika . Solo Traveller . Jan 31, 2021

    The hotel has the best artifacts as part of it's interiors. Very hospitable staff and good breakfast. A couple fabulous restaurant places in this property along with a great one just outside in open air

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    Black Horse has replied on Feb 01, 2021

    Thank you sir. We are looking forward to maintain and improve Read more

    Review

    Rated 4.0 by mohit Bhardwaj . Family Traveller . Jan 26, 2021

    Stay is good some amenities were not provided but staff is supportive, food is delicious by ashok, till reaching to place owner directly in contact with me, nice people n supportive.

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    Black Horse has replied on Jan 28, 2021

    Thx a lot. And we will try to improve service and amenities both we are looking forward for more good customer just like you from your reference sir Read more

    Excellent service great location

    Rated 5.0 by Riyan das . Couple Traveller . Jan 17, 2021

    Excellent service great location and away some stay with great experience of heritage and traditional culture ofcourse value of money. Very peaceful although in city but away from hustle- bustle

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    Black Horse has replied on Jan 18, 2021

    Thanks you so much sir we will try to maintain and improve more Read more

    Good for family stay.

    Rated 4.0 by Manas Bhunia . Family Traveller . Jan 08, 2021

    Slight y worried about car and train sound at night, rest all good.

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    Black Horse has replied on Jan 18, 2021

    Thanks you so much sir we will try to maintain and improve more Read more

    Staff os veer happening

    Rated 5.0 by Arihant Tewari . Family Traveller . Jan 02, 2021

    Staff make u feel like family

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    Black Horse has replied on Jan 18, 2021

    Thanks you so much sir we will try to maintain and improve more Read more

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