Review Of HOTEL THE JS REGENCY

Complaint Regarding Stay at HOTEL JS REGENCY Jodhpur

Rated 1.0 by Raghunandan Verma . Business Traveller . Dec 29, 2024

I am writing to express my extreme dissatisfaction with my recent stay at Hotel JS Regency, Jodhpur, booked from 27th to 28th December 2024. My experience at this hotel was nothing short of disastrous. The property was in a deplorable condition, with: • Structural Issues: The building was riddled with cracks, the stairs were broken, and the elevator was non-functional. • Unsanitary Conditions: The rooms had a foul odor, and the beddings were visibly dirty. Despite requesting clean linens, none were available. • Lack of Basic Amenities: There was no running water in the bathroom/toilet. • Inadequate Food Services: The hotel restaurant was not operational, and the staff resorted to ordering food from outside for guests. • Poor Service: When I requested hot water in the morning, the staff member brought only a bucket of water with an immersion rod, expecting me to heat the water myself. These issues caused me significant mental distress and disrupted my entire trip. It is unacceptable I request that you take immediate action against Hotel JS Regency and remove it from listings to prevent other travelers from suffering similar experiences. I also request a full refund for my stay. I expect a prompt and satisfactory resolution to this matter.

Hotel condition is not as per the pictures

Rated 1.0 by Dhwani Patil . Family Traveller . Nov 23, 2023

Hotel conditions where pathetically rundown, rooms where not clean, bed sheets were used had stains on it, toilet seats were stained there was no a/c working in the rooms and lifts were out of service too.

hotel issues: service, cleanliness, amenities

Rated 2.0 by Rajesh Kumar . Business Traveller . Jul 08, 2023

I would like to write a hotel review based on the provided points: my stay at this hotel was quite disappointing. Firstly, the food services were not available, which was a major inconvenience. Additionally, the lighting in the room was not properly functioning, making it difficult to see clearly. The condition of the bed was subpar, as it was dusty and clearly hadn't been cleaned in a long time. The bathroom towel provided was also dirty and appeared to have not been washed in ages. Furthermore, the hotel failed to provide basic amenities such as bathroom soap and hand wash cleaner. The tv in the room was not in working condition, depriving me of any entertainment during my stay. Lastly, the sofa in the room was in poor condition, which was quite uncomfortable. Considering all of these issues, i would rate this hotel 2 out of 5. The lack of food services, inadequate lighting, unclean bedding and towels, absence of bathroom essentials, malfunctioning tv, and deteriorating sofa greatly impacted my overall experience

Supporting staff

Rated 4.0 by Parul Bansal . Family Traveller . Dec 31, 2022

The staff was bverysupprtive, we reached hotel at late night around 3 am and they helped us with the food at that hour too

Room service

Rated 2.0 by Rakesh Patel . Family Traveller . Oct 31, 2022

Not towel soap shampoo in room jodhpur

Happiness means js regency

Rated 5.0 by Arvind Bishnoi . Couple Traveller . Aug 25, 2022

Good behaviour staff and good room quality with excellent service

Average Stay

Rated 3.0 by sumit dharewa . May 27, 2022

Hotel is 10 km far from jodpur. Hotel is near petrol pump and school. People should not depend on ola. They barge n a lot in jodpur

Bad service no ac cooling.

Rated 2.0 by Subhash Jangir . Family Traveller . May 17, 2022

No service fast no ac cool. No managment. And no clean bath.

Nice behavior all staff. And also property was good

Rated 4.0 by Jay Patel . Couple Traveller . Nov 11, 2021

Nice. Nice behavior all staff. And also property was good

It's good propriety

Rated 3.0 by RAVI patidar . Business Traveller . Sep 10, 2021

Walking distance from new high court

Very good

Rated 5.0 by Harjeet Singh . Solo Traveller . Feb 12, 2021

Very good.
Overall very good hospitality bh hotel team.

Pleasant stay at hotel

Rated 5.0 by Devanjan Choudhury . Family Traveller . Dec 30, 2019

Inspite of being from Oyo group, the hotel was very good. Rooms were spacious and modern looking, specially the bathroom area. We had opted for deluxe room as we were two adults and two kids. Bed size was sufficient for all to sleep well. In-house restaurant is also good and pricing is decent. Overall a good place to stay. Only con, it is little far away from the fort area, but if one is traveling with a car, then no issues as Jodhpur traffic is very less.

Good Stay

Rated 4.0 by MANMEET SINGH . Family Traveller . Nov 19, 2019

I asked The staff couple of times why my room television is not working but they could not fix it that was The problem I faced

Just ok

Rated 3.0 by Hemang agrawal . Sep 28, 2019

Room was good, but there was not a service at all. At The time of check-in, there was no person to send our luggage to our room, we have to himself find our room, no room service boy attend us. We himself carry our luggage, room service also poor. After several reminders they send mineral water and soap and shampoo, at The time of breakfast, they serve us cold Aku paratha with average test. It was just ok because we have to check out same day

First worst experience through MMT

Rated 2.0 by vikram sharma . Business Traveller . Sep 19, 2019

I have booked this hotel for three adults but MMT booked two adults and one child, I have paid extra money to hotel. Room service is poor and provide orders after so many reminders. Worst experience I have.

Decent hotel with communication flaws

Rated 2.0 by Manjunath J . Business Traveller . Aug 02, 2019

Hotel is clean, but the bath diverter was broken, no toiletries and too many communication mishaps make the stay not so pleasant. Location is in a bit of a deserted place.

All the good facilities

Rated 5.0 by Gopal Rathod . Nov 09, 2018

Nice.
Good all facility and clean room.

Excellent stay

Rated 5.0 by Navim Sikand . Oct 17, 2018

Excellent stay with such warm hospitality.
Excellent stay warm hospitality.

Average Stay

Rated 3.0 by Dhiraj Patil . Oct 03, 2018

Customer need based service and no standard by default policy to provide services.

Worth staying

Rated 4.0 by Rishabh jain . Sep 25, 2018

It was all together a pleasant stay there.