Review Of Prism A boutique hotel

Average Stay

Rated 3.0 by Piu Bhattacharjee . Solo Traveller . Nov 26, 2024

It was ok ok i mean in bathroom there are insects and the towel has dirt in it. . The whole night there are some noise i don't know what kinda noise it was. I can't sleep properly cz of it. But i must say the staffs are very polite and nice

Prism hotel review

Rated 2.0 by Mridul Kalita . Business Traveller . Oct 30, 2024

Staff not cooperative, unhygienic, smelly room, there was no intercom in the room. For intercom, i had to keep on requesting. I had asked them to change the room as it was not good but that too they denied.

Stay at Prism a Boutique Hotel, Jorhat.

Rated 5.0 by Pallavi Chandel . Solo Traveller . Aug 03, 2024

I had an absolutely amazing time at Prism, the Boutique Hotel, Jorhat. The rooms were spacious and spotless, with great décor and super clean bed sheets. The breakfast buffet was delicious, with a huge variety of options! The staff were attentive and courteous. Nothing was too much trouble. The only disappointing thing was that there were no hand towel provided in the washroom. Other than that, I can’t find any fault in the place and will definitely go back.

Excellent Stay

Rated 5.0 by BRIJENDRA SINGH MOHANYA . Business Traveller . Apr 25, 2024

Stayed here for a business trip for 2 nights. Deluxe rooms are spacious and comfy, every care has been taken to keep all the stuff inside the room, be it bath kit, shaving kit, mirror, etc; and room had an office chair, desk, sofa chairs and table. Room service for food was quick and to the mark. Buffet breakfast was sumptuous and had adequate variety to sooth your belly. Great experience with respect to stay and hospitality the only concern was the repeated confirmation required at the reception for getting a gst bill, although the reception gave the same at the time of checkout. Only feedback to make-trip is that the customer should get a gst bill from hotel without any intervention, the receptio should itself ask, check and confirm about the same so as to avoid any annoyance felt by the customer during such discussion.

Hotel staff is not responsive

Rated 3.0 by Ishrat Jahan . Business Traveller . Dec 28, 2023

Hotel staff is not responsive. There was continuous noise in my room and my bed had vibrations due to that noice. I called them thrice to request for room change or some solution but they didn’t do anything until i literally went to the reception and requested them to come and check in the room. They changed the room after that but this wasted my time and i couldn’t sleep till late night.

Review

Rated 2.0 by Shreyans Gupta . Solo Traveller . Oct 09, 2023

The stay was okay, room was not clean and food is terrible. Breakfast was not great either. Service is very slow

Disgusting experience

Rated 1.0 by Aparna Bairagi . Family Traveller . Jun 17, 2023

I had my exam in jorhat and i could do without how i have been-treated by hotel employees and make my trip. After confirming my payment and me receiving my pnr number, i get a call from the hotel saying they are transferring my stay to another hotel (with much lower rent ) because apparently prism no longer had rooms available! i repeatedly asked for our money back but they won't return the money nor were they willing able to accommodate us. I reached out to make my trip so many times and the only assistance i received was " we are working on the problem. When we called the hotel again informing them that we would file a consumer complaint for such misdealings, they immediately relented and promised a room. We thought the problem was solved until we reached the hotel. We were allotted room 410 (an employee informed that it's the most congested and infrequently used room ) and it has to be the worst hotel experience we're ever had. They didn't even provide a dustbin in the bathroom, there were no bathroom doormat and water was all over the cramped room floor, we called house keeping so many times but there wasn't a single time when they picked up. Plus, the ' employee only' room right next to our room would constantly give out smell of cigarette smoke and our room would be full of it! when i called room service to request tissues ( because other channels on the intercom don't respond) they picked up and asked me to come down to the restaurant and get it myself ! (i never got any tissues btw. At the time of checkout aha-med ji from the reception even went as far as to say that since ours was a "third party booking, the hotel does not receive the money we paid - which is why we had to be given such a sub-par room" (and sub-par hospitality i guess) and encouraged us to not use make my trip but book directly with the hotel for future bookings. If that's the case, why list the hotel then? overall totally disgusted with the whole experience, i'm never going there again.

Good Stay

Rated 4.0 by Imkum nochet . Solo Traveller . May 27, 2023

The location was easily accessible however the rooms were not as fresh as it was shown in the picture. House keeping department really need to work on that.

Excellent staff management needs to pull up

Rated 4.0 by Lalremruata Oinam . Family Traveller . Jan 03, 2022

Excellent staff, excellent location, red panda bistro a must, lovely roof top ambience at night, room cleanliness needs to really improve, rooms need maintenance.

Prism

Rated 2.0 by T S Suresh Babu . Business Traveller . Mar 07, 2020

Poor value for money. I'll maintain, foul-smelling rooms and linen. Disturbance due to parallel work happening in other floors, no botheration about consumer comfort.

Nice location, room and food

Rated 3.0 by ARINDAM TALUKDAR . Business Traveller . Feb 09, 2020

Location is the prime advantage. Aside, rooms are spacious, clean. Food is hygienic and tasty. Would recommend to include more options on Assamese foods instead of standard menu. Room service could have been better.

A best place to stay at Jorhat

Rated 5.0 by Ajit Jaiswal . Solo Traveller . Feb 09, 2020

Excellent location, excellent breakfast good staff clean room and bathroom

No Wi-Fi and cookies on arrival was provided as committed

Rated 3.0 by virendra gosain . Family Traveller . Jan 01, 2020

Things weren't provided which was committed.

Value for money

Rated 4.0 by Shyamal Patra . Business Traveller . Dec 21, 2019

Location was good and service was also better but in breakfast need more variety.

Good

Rated 3.0 by Lisa Beypi . Business Traveller . Nov 14, 2019

Was A pleasant stay. The staff was willing to help and kind.

Value for money

Rated 5.0 by Anshuman Podder . Business Traveller . Nov 06, 2019

Awesome ambience. Great food and service. Spacious and comfortable rooms with all amenities. Overall A five star facility.

Experience

Rated 2.0 by Apurba Bhattacharya . Business Traveller . Oct 19, 2019

The room initially provided was very small and many areas such as water outlet, tv, electric kettle etc. Weren't working. No laundry facility.

Good Stay

Rated 4.0 by ANAGHA KOLHE . Couple Traveller . Sep 12, 2019

Hotel was good. Food was good and fresh.

Average Stay

Rated 3.0 by Anchalla Dutta . Couple Traveller . Sep 10, 2019

Excellent hospitality, neat and clean ambience with upto date room amenities.

Good Hotel, extremely unprofessional staff

Rated 1.0 by Danish Khan . Business Traveller . Aug 25, 2019

The entire experience was disappointing and bad, just because of the staff 's, behavior. They tried to refuse the booking, done and paid well in advance. Hope the senior management of Prism takes notice and do something about it.