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Review Of Hotel Neelkanth
Near Yatra Parchi Counter, Katra | About a minute walk to Main Bazaar | 48.9 km drive to Jammu Airport
User Ratings & Reviews
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Guest Reviews
Terrible Stay
Rated 1.0 by Mumma manu . Family Traveller . Oct 14, 2024
A very bad experience. I suggest that everyone don't choose hotel neelkanth by mahadev hotel. They are not committed with their own words.
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Terrible Stay
Rated 1.0 by Mumma Rashmi . Solo Traveller . Oct 12, 2024
It was a very terrible experience. I never thought about make my trip booking for this experience. I was booked at neelkanth by mahadev hotel for 2 days with complimentary breakfast and lunch/dinner. But refused to deliver service. They charges for water bottle and hotel stuff not any to give better service. They took full of amount but they didn't provide any type of meal or breakfast and also denied, whenever we asked for our including meal. So i am decided in future never any bookings from mm t also suggests to my friends the same.
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Nice hotel to stay
Rated 5.0 by Runalisha bayan . Family Traveller . Sep 30, 2024
It was a great stay. Location is good. Staff is friendly. Accommodation is nice, rooms are clean. Over all i enjoyed staying in this hotel.
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Hotel Neelkanth has replied on Oct 03, 2024
Dear Runalisha bayan Greetings from Mahadev Hotel And Resorts! Thank you for your valuable feedback. We are very happy to serve you. I look forward to serving you again with your friends and family. Read more
Excellent Stay
Rated 5.0 by PRANABESH KHATUA . Family Traveller . Sep 16, 2024
Nice hotel, location is nearby katra bus stand, neat & clean room, excellent stay here with my family
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Terrible Stay
Rated 1.0 by Sanjeev Garg . Family Traveller . Jun 27, 2024
my stay in the hotel was pathetic.rooms are dirty and smelly.walls were in very bad condition.paan peak was there.ac window broken.no power backup for AC.washroom also pathetic. instead of cold water hot water coming and vice versa.lifts not working properly.doors not opening at my floor I have to go up and come back by stairs....in the night I have to checked out due to no power backup for AC.I strongly feels that nobody book this hotel.
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Hotel Neelkanth has replied on Jul 02, 2024
Sorry for your inconvenience but you will ask for refund we just say refund process bear by mmt how we refund immediate after that even we insist to upgrade the room category they denied to see the room even because madam say we want to stay other hotel thts why they write it eve... Read more
Worst experience in this
Rated 2.0 by Suraj Raghav . Family Traveller . May 26, 2024
Hotel staff was so rude specially the receptionist girl she was so rude and there is no facility provided as mentioned in this hotel.
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Hotel Neelkanth has replied on Jun 05, 2024
Greetings from Hotel Neelkanth Managed by Mahadev Hotel And Resorts! Thank you for your valuable feedback. We are sorry for your inconvenience . I look forward to serving you again with your friends and family. Read more
Terrible Stay
Rated 1.0 by Bhavesh Gururani . Family Traveller . Mar 11, 2024
Untidy rooms with seepage, no towels provided. Kitchen service bad. No one picked up luggage at time of check-in/ chechk-out.
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Hotel Neelkanth has replied on Mar 22, 2024
Sorry for inconvenience we paste a number in back side of your bed as well as door. please update if you call and no one serve you well and why you can't update front office for these delay service. Anyhow i applogy for your bad experience next we serve you better if you give cha... Read more
Average Stay
Rated 3.0 by Omprakash Sharma . Couple Traveller . Feb 23, 2024
Locality of hotel is good. Food quality is very good. But staff behaviour is very bad. Bed sheet, towel is not clean their. I requested to change that but they denied many times.
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Hotel Neelkanth has replied on Mar 03, 2024
Greetings from Hotel Neelkanth managed by Mahadev Hotel And Resorts! Sorry for your inconvenience Thank you for your valuable feedback. We are very happy to serve you. I look forward to serving you again with your friends and family. Read more
Great trip and good experience
Rated 5.0 by Mayank Sawhney . Family Traveller . Feb 21, 2024
Hotel was nice and staff is also good and very helpful hotel located very near from mata vaishno devi bhawan
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Hotel Neelkanth has replied on Mar 03, 2024
Dear Mayank Sawhney, Greetings from Hotel Neelkanth managed by Mahadev Hotel And Resorts! Thank you for your valuable feedback. We are very happy to serve you. I look forward to serving you again with your friends and family. Read more
Poor Stay
Rated 2.0 by Rahul Raj . Jan 30, 2024
The bed was not very clean. The water bottle was not given as complimentary. The room cleaning service didn't perform their work satisfactorily ( the bed was still dirty.
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Hotel Neelkanth has replied on Feb 08, 2024
Sorry for your inconvenience.Why you dont ask the reception to change the bedsheet or change the room.Next time we serve better.Thanks Read more
Average Stay
Rated 3.0 by Vivek Singh . Jan 29, 2024
Rooms were ok type, food was ok but kitchen staff was very rude. They served breakfast in rooms only and ask to order everything at one time. Washroom was having seepage marks every where. Overall rating around 2. 7
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Hotel Neelkanth has replied on Feb 08, 2024
Sorry for your inconvenience . We serve better next time.Thanks Read more
Average Stay
Rated 3.0 by Kavita Chaudhary . Dec 09, 2023
All things are good but the lift was not working.☹️☹️
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Hotel Neelkanth has replied on Dec 19, 2023
Sorry for your inconvenience due to some technical issue that day lift is not working. Read more
Budget hotel
Rated 3.0 by Prateek Sharma . Family Traveller . Nov 27, 2023
Decent property in this price range, a bit far from main katra chowk, but you can find auto easily as its on main road
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Hotel Neelkanth has replied on Dec 01, 2023
Thank you for the compliment and for taking the time to write this amazing review, it was a pleasure to host you! Can't wait to have you back, soon! Safe Travels, Team Read more
Terrible Stay
Rated 1.0 by dhiraj Dabas . Nov 20, 2023
Room was not clean. Pillow cover was un washed. I asked them to change. But they did nothing. It was terrible to stay in thus hotel.
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Hotel Neelkanth has replied on Nov 24, 2023
Sorry for the inconvenience why you dont call on that number which is placed in every room if you face a issue if you asked someone and they cant do just make a single call your all problems resolved in a single call anyhow once again sorry if you face a issue Read more
Good Stay
Rated 4.0 by ARINDAM ARINDAM . Oct 28, 2023
Nice and comfortable stay.
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Hotel Neelkanth has replied on Nov 07, 2023
Thank you for the compliment and for taking the time to write this amazing review, it was a pleasure to host you! Can't wait to have you back, soon! Safe Travels, Team Read more
Nice at well located
Rated 5.0 by Amit Kumar . Family Traveller . Oct 09, 2023
This hotel on jammu road near to main market. Food and cleanness is very good. I enjoyed my vacation very much
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Hotel Neelkanth has replied on Oct 18, 2023
Thank you for the compliment and for taking the time to write this amazing review, it was a pleasure to host you! Can't wait to have you back, soon! Safe Travels, Team Read more
Excellent Stay
Rated 5.0 by Pranob Changmai . Jul 29, 2023
The hotel management gave to me very well service. Room service is very good. Food service is almost good. Manager help me all information.
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Hotel Neelkanth has replied on Sep 15, 2023
Dear Pranob Changmai, Greetings from Hotel Neelkanth! Thank you for your valuable feedback. We are very happy to serve you. I look forward to serving you again with your friends and family. Read more
Terrible Stay
Rated 1.0 by Jyoti Giri . May 30, 2023
You charge ac room but ac not working whole day and night after complaint. You have to charge non ac room and refund it
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Hotel Neelkanth has replied on Jun 07, 2023
Sorry for the inconvenience If your ac is not working then ask reception to change the room if they deny you called the concerned number. Read more
Property review
Rated 4.0 by NARESH BANSAL . Couple Traveller . May 02, 2023
Location is good, receptionist is very helpful and giving best knowledge as she can.
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Hotel Neelkanth has replied on May 14, 2023
Thanks very much. Hope so next time we will give more gesture. Read more
Average hotel
Rated 3.0 by Himanshu Chauhan . Couple Traveller . Apr 25, 2023
Room was not cleaned properly, blanket, bed sheet and towels were dirty. No toiletries other than a local soap. Average food quality. Not the value for money.
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Hotel Neelkanth has replied on May 14, 2023
Apologize for any inconvenience caused by the delays. Why you cant ask the reception to change all things Read more