Location of Villa Culture is breathtaking and perfect for nature lovers. However, Cleanliness of the property is a major concern with dirty rooms, unclean toilets, and a poorly maintained swimming pool. Amenities like utensils, drinking water, and basic toiletries were not provided. The Staff was unprofessional and unresponsive. On the positive side, the property offers great Value for money and is a good option for private parties and get-togethers. Overall, Villa Culture needs to improve its cleanliness and service standards.
Location
The location of the property was praised by many reviewers. It was described as beautiful, mesmerizing, and heavenly. The property was situated in a peaceful and natural environment, perfect for nature lovers. Some reviewers also mentioned that the property was located near a hill station and had a great view of the mountains and sunrise.
Cleanliness
Many reviewers complained about the cleanliness of the property. They mentioned that the rooms, bathrooms, and swimming pool were not clean. Some reviewers also reported the presence of insects, lizards, and bats in the rooms. The utensils and dishes provided were unhygienic, and the property lacked basic facilities like hand wash and drinking water. The caretakers were also criticized for not maintaining the property properly.
Amenities
Several reviewers mentioned that the property lacked basic amenities like clean utensils, hand wash, and drinking water. Some reviewers also reported that the ACs, refrigerator, and coffee machine were not working properly. The property did not have any games like carrom, pool table, or cards, which are usually available in villas. The swimming pool was also criticized for being dirty and unhygienic.
Staff
The staff of the property received mixed reviews from the reviewers. Some reviewers praised the staff for being polite, helpful, and well-mannered. They mentioned that the staff took good care of them and provided excellent service. However, some reviewers criticized the staff for being unprofessional, rude, and unresponsive. They mentioned that the staff did not take responsibility for the maintenance of the property and did not provide basic facilities like hand wash and drinking water.
Value for money
The value for money of the property received mixed reviews from the reviewers. Some reviewers mentioned that the property was worth every penny and provided a great experience. They mentioned that the property had a great view, spacious rooms, and good service. However, some reviewers criticized the property for being overpriced and not providing basic facilities like clean rooms, swimming pool, and utensils.
