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Review Of Coastal Grand Highland Parade
Kurinji Nagar, Kodaikanal | 5 minutes walk to Kurinji Andavar Temple
User Ratings & Reviews
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Guest Reviews
Not good and not comfortable for couples
Rated 2.0 by Anjan L . Couple Traveller . Jan 30, 2024
Washroom look dirty and worst experience regarding to bed and arrangements no proper water facilities
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Coastal Grand Highland Parade has replied on Jan 31, 2024
Dear Mr Anjan L, We apologise for the inconvenience; we look forward to welcoming you back and offering outstanding service. We appreciate you bringing this to our attention as well; we are extensively researching and working to resolve it as soon as possible. Read more
Average stay
Rated 3.0 by Manojkrishna G S . Family Traveller . Jul 11, 2023
This place is located in a steep area. Need to be careful while vehicle climbs. Roads are very bad. Room is also an average room. Bed spreads, curtains is very old. They still have a curt tv in 2023. Restroom is also having old pipes and fittings. Hill view is good. The complimentary breakfast is good. Other foods available at their restaurant is costly and not upto the mark. They need to improve and upgrade lot of things. Currently not worthy for the hefty tarrif they charge.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Worst room
Rated 1.0 by Kiran S . Family Traveller . Jul 02, 2023
Not tidy, worst treating the customers, no activities provided as mentioned like born fire, no tv, no wifi, worst hotel have ever seen.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Review
Rated 4.0 by Imthiyas N Neelangath . Group Traveller . Jul 01, 2023
I found this property in make my trip app and booked for one day room was spacious but staff behaviour and food is just below average
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Average Stay
Rated 3.0 by anoop kumar . Business Traveller . Jun 27, 2023
Old vintage property. Improvement required in amenities. Staff is sober and helpful. Location wise good. Reasonable. Food menu is limited but food quality is good.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Service
Rated 3.0 by Vineeth Menon . Group Traveller . Jun 26, 2023
The rooms were good and in a nearby location to town. But the service is the worst. They haven't even served drinking water to the room during stay and some worst timings in the restaurant and other play area.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Worst
Rated 1.0 by Shanmuganathan S . Family Traveller . Jun 25, 2023
There was a very worst hotel stay in my life. No maintenance, no hotwater, dirty rooms, etc. I will never book this hotel in future
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
About resort
Rated 4.0 by Basil Eldho . Couple Traveller . Jun 23, 2023
Nice and good service, when i missed key in morning faced 30m late for repair the staff is too late, but the resort coordinater maintained the situation
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Worst service.
Rated 1.0 by Basil Mathew . Couple Traveller . Jun 18, 2023
The rooms are not clean and i report it to the reception but didn't get any response. Rooms are different from that of the images posted. Worst service. We didn't get any services from their end. Visited date june 2023.
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Bad service of paid food
Rated 1.0 by BALAJI K . Family Traveller . Jun 13, 2023
I ordered 5 food only but while check out they charged for 7 food extra money for 2 food, they got money from me for their staff mistake, and the paid dinner they provide is worst taste and not cooked well we didn't eat that. Etc etc
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Average Stay
Rated 3.0 by Sudharsanan J . Jun 12, 2023
Totally different from what's displayed while booking. No hot water facilities in the room we stayed and asked help twice. But no response from the helpdesk. 👍
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Worst service ever
Rated 1.0 by RANJAN MOHAPATRA . Family Traveller . Jun 11, 2023
Restaurant people are not responsive at all. You need to go to the restaurant multiple times to get tea. But they are good at giving excuses like tea leaves out of stock, milk just arrived and so on.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Very good
Rated 5.0 by Manjesh Shetty . Family Traveller . Jun 07, 2023
Excellent service over all, very much happy to stay and satisfied with the room, maintenance and food
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. . Regards, Management, Coastal Grand Hotels & Resorts Read more
Terrible Stay
Rated 1.0 by Lekha Aneesh . Jun 05, 2023
Very worst experience ever had. No proper maintenance. Lack of staffs and service was very very poor
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Average Stay
Rated 3.0 by Hemanathan Sriraman . May 30, 2023
The stay was average for the amount spend. Road to the hotel is not good. The room which we got was very old one with not proper door lock. It had older tv box. No wi-fi in room.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and ... Read more
Rooms are not clean
Rated 3.0 by Eugene Ruban Raj J . Family Traveller . May 30, 2023
Main road to resort the road is very poor condition. Rooms are not clean and water tap is not working properly. Cost wise it's good.
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Good experience
Rated 5.0 by wasim akram . Couple Traveller . May 30, 2023
Best location and best view place of this hotel. Thank you good experience comfort of stay.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. Regards, Management, Coastal Grand Hotels & Resorts Read more
Awesome
Rated 4.0 by HEMANT PANHALKAR . Group Traveller . May 30, 2023
Great hospitality, nice view, good staff, enjoyed lot. Fantastic location for group. Try once if planned for kodaikanal. Improvement suggested in approch road and laundry houers rest everything is good
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. Regards, Management, Coastal Grand Hotels & Resorts Read more
My dream came true
Rated 5.0 by Philomina Deepika . Couple Traveller . May 28, 2023
I was just finding a good place to stay in kodaikanal. And started searching it in my trip app. Where i got the beautiful place to stay. It was good comfortable.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback. Regards, Management, Coastal Grand Hotels & Resorts Read more
Poor Stay
Rated 2.0 by SRINIVASAN V . May 27, 2023
Rooms are not ok. Hot water not at all available. Rooms are in opened condition while we return to back to hotel after sight seeing. Tv not working. No intercom. Towels are not washed. No hygienic. Ground water only served for drinking.
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Coastal Grand Highland Parade has replied on Oct 27, 2023
Dear Guest, Thanks for sharing your feedback.We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. This is to inform you that the previous management has been changed, and we are coming up with new terms and s... Read more