The property is located in a prime location, making it easily accessible from the railway station and bus stand. The staff is polite and cooperative, providing prompt service. The rooms are spacious and clean, with basic amenities provided. Complimentary breakfast is available, but with limited options. However, some guests have complained about the cleanliness of the bathrooms and the overall maintenance of the property. The restaurant attached to the property has received mixed reviews, with some guests finding the food good while others found it average or below average.