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New Town, Kolkata | 11.3 km drive to Netaji Subhash Chandra Bose International Airport
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Guest Reviews
Average Stay
Rated 3.0 by Surendra singh Pawar . Couple Traveller . Dec 24, 2024
Location is good, amenities and services is not as per standard, specially amenities not provided as mentioned during booking (not value for money)
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Terrible Stay
Rated 1.0 by Madhav Mishra . Solo Traveller . Dec 22, 2024
Worst hotel. Don't pay in advance. Horrible food. They will not give any response. Worst experience ever
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great overall stay
Rated 5.0 by Reuben Lalnuntluanga . Family Traveller . Dec 18, 2024
I booked a deluxe twin room and when we checked in, we were taken to their villa which was a separate building next to their main hotel which looked like an abandoned, run down hotel. They walked us into the room and i immediately said that it was not the room that i booked. It had one single bed and another makeshift bed. We argued for a while and they kept insisting that it was the one that i booked. But after realizing that we knew a lot about their hotel and that we did our research, they asked us to wait and they all went back to their main hotel building. After a while they took us back to their main hotel building and gave us the room that i actually booked. We stayed for three nights, and two loud shaadi functions took place at the courtyard of the villa. Had we been placed in that villa, we wouldn't have been able to sleep for two nights. But all that aside, the hotel itself is very good for the price. Prompt house keeping, fresh clean towels and bedsheets every day, nice buffet breakfast, all basic amenities provided, clean rooms, clean bathrooms, clean windows, nice staffs, 3 or 4 elevators to facilitate all the guests. Room size of deluxe twin is ok for 2 adults + 1 child. Calm environment and ample sunlight in our room. If the crazy commotion during buffet breakfast could be tuned down a bit, the stay would have been perfect. Lol.
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Good Stay
Rated 4.0 by AMITABH SRIVASTAVA . Solo Traveller . Dec 15, 2024
I found the property and makemytrip and that time most of the properties of kolkata were occupied and i had some work in new town. I stayed in suite which was nice. But food is not very good and limited options are available.
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Terrible Stay
Rated 1.0 by SATYABRATA BEHERA . Dec 14, 2024
One should not stay in this property, money is value less here and service is very bad.
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Average Stay
Rated 3.0 by Aquib Ahmed . Dec 13, 2024
Hotel was good but as per written about the bathtub but didn't get any bathtub. Room service was slow when it comes to technician. But overall an average rating. Done
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Facilities are not properly in place
Rated 1.0 by Shiv Kumar . Business Traveller . Dec 07, 2024
As per booking we need single bed room but they have given twine…… requested for towels but till now no arrangement. I have bath without towels and using my t shirt during the bathing.
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Terrible Stay
Rated 1.0 by Pradeep D Jena . Couple Traveller . Dec 07, 2024
Hotel is good but service and food is terrible. Amenities let it, tv is not working, room is dirty already i send make my trip.
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Terrible experience
Rated 1.0 by Arvind Bhat . Business Traveller . Dec 06, 2024
The housekeeping at hotel is disaster. They won't change the towels or mat. The complimentary water bottle is a normal ro water which they fill in discarded mineral water bottles of guests. Booking in map plan is a big no.
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Terrible Stay
Rated 1.0 by Himanshu Saraswat . Dec 03, 2024
Worst stay of my life with extraordinary pathetic services
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Hygiene.
Rated 1.0 by Neharika Sharma . Family Traveller . Dec 02, 2024
It was not as per expectations.
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Stay experience was below average. For couple.
Rated 3.0 by NANCY NISHU . Couple Traveller . Dec 01, 2024
The hotel experience of my stay was average. Breakfast served was very average and below average was the taste & quality. Requested for someone which the hotel initially had no idea and later called back at 1:30am midnight for the update which is highly unprofessional behaviour. Not recommended for the stay specially at the price point.
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Average Stay
Rated 3.0 by Shiv Vishal Sharma . Dec 01, 2024
Room was not ready at the time of check in. During check in room was too dirty and smelly. I was chasing for drinking water for 2 hours. Negligent staff.
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Good Stay
Rated 4.0 by Vikas Neulkar Neulkar . Solo Traveller . Nov 27, 2024
Nice stay, but not worth, no hot water, kettle was not working not satisfied at all, location wise good
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Excellent Stay
Rated 5.0 by Anwesa Mohanty . Nov 24, 2024
The staff was polite, service was good, rooms and food was also good.
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Terrible Stay
Rated 1.0 by Manohar Pathak . Nov 22, 2024
They have given us a room, after checkin i left from room for a work, when return there was someone else in my room when asked to hotel staff they said that they have taken my luggage to recepsation and allotted my room someone else, this all happened without informing me. This is a pathetic place.
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Average Stay
Rated 3.0 by Goutam Bose . Nov 22, 2024
Good location but food menu and taste need to revamp immediately room service also not prompt
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Poor Stay
Rated 2.0 by Vivek Kumar Sinha . Nov 19, 2024
Less professionalism at the reception area. People are not professional. The guy i spoke to on check-in night was asking me to cancel the booking.
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Poor facility
Rated 2.0 by Tasquil Noor . Business Traveller . Nov 19, 2024
Food quality and ambience is not good. Choose other hotel in that area then this poor management and facility
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Excellent Stay
Rated 5.0 by Randhir Karmakar . Business Traveller . Nov 19, 2024
Location is good. Parking available. Food quality also good. Complementary breakfast good. Overall experience is good.
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