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New Town, Kolkata | 13.3 km drive to Netaji Subhash Chandra Bose International Airport
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Guest Reviews
Home away from home
Rated 5.0 by Subhasis Saha . Business Traveller . Jul 12, 2024
Good for the price. Clean room and hassle-free check-in. And nice experience
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Denied checkin
Rated 1.0 by N K Singh . Family Traveller . Jun 16, 2024
The invoice has wrong address and post 4-5 hour of hunt when we finally reached the hotel checkin was denied,
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Terrible Stay
Rated 1.0 by avinash singh . May 07, 2024
Yesterday there was a power cut and we didn't recieved electricity whole night no backup was der and after electricity retrieved there was some technical problem due to this no electricity whole night. Due to no electricity water pump was not working and there was no water in the bathroom we have stored some water but the bucket was leakage due to this no water. The hotel didn't helped with a single bucket of water. I was traveling with mother and she has visual problem in eye, we had an appointment in shankar netralay. Whole night she went to toilet in dark. It was the worse-st experience we were suppose to stay till 11 am but due to no water electricity we rushed to railway station due to non cooperation technically i have stayed 1 day 1 night and payed for 2 nights 3 day.
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Excellent service.
Rated 5.0 by Mohammad Minhajuddin . Group Traveller . Mar 30, 2024
It was a wonderful experience. Rooms and bathrooms are spacious. Ac is installed and in working condition. Staffs were humble and always ready for service. Overall it was excellent at this price range. Highly recommended.
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service was excellent
Rated 5.0 by RAJ DEEP . Couple Traveller . Mar 22, 2024
The room was clean and the food service was excellent. I've visited this hotel three times and i never had any type of complaint, Must visit it.
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Beautiful hotel
Rated 5.0 by MEENA SAINI . Family Traveller . Feb 29, 2024
The staff of this hotel is quite good. When we went to celebrate a friend's birthday in a big group, they arranged everything for us.
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Good communication
Rated 5.0 by MOHAN SOLANKI . Family Traveller . Feb 27, 2024
The communication with the staff was smooth and efficient. All our queries was resolved fast.
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I had a great stay at this hotel.
Rated 5.0 by RAVI HALDAR . Family Traveller . Feb 22, 2024
Had an amazing time while staying at this hotel. The room and accommodations were excellent. My stay at this hotel was enjoyable.
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Helpful workers
Rated 5.0 by NIRMALA KAMAL . Couple Traveller . Feb 21, 2024
I enjoyed the cozy atmosphere of the hotel and the very kind and helpful workers.
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Great hospitality
Rated 5.0 by Mukesh Singhvi . Business Traveller . Feb 20, 2024
Great hospitality! the staff were truly friendly.
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Terrible Stay
Rated 1.0 by Binoy Binoy . Dec 28, 2023
Property was not found on the mentioned location. we got another room. And and per words that mentioned location was not safe for us at mid of the night. No that hotel is not available. As yesterday it was already late so we paid through cash. No receipt also received. Already checked out.
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Positive stay
Rated 5.0 by Bhagwat Singh . Business Traveller . Dec 27, 2023
Friendly atmosphere, clean rooms, great vibes. Experience positivity and comfort for a delightful stay. Recommended for a happy visit
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Charming decor
Rated 5.0 by Nitesh Rao . Business Traveller . Dec 21, 2023
Charming decor that adds character to every corner, creating a welcoming ambiance.
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This place's safe and clean space
Rated 5.0 by Naveen Reddy . Business Traveller . Dec 13, 2023
Maintaining hygiene is a promise, not merely a priority. This establishment does a fantastic job of keeping everything tidy and secure, from well-maintained rooms to attentive staff. Thank you
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Didn't like the stay
Rated 1.0 by Akash adhikari . Solo Traveller . Mar 11, 2021
This hotel was completely unhygienic. Room wasn't clean. No food on time. I think I've wasted my money on this hotel. Room was too dirty, bed sheets also. I just stayed only 1 night. But it was pathetic.
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Hotel O New Town Road Near Tata Medical Hospital has replied on Mar 19, 2021
Hi akash adhikari! we never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regard... Read more
Denied staying even after paying,
Rated 2.0 by Bina Kushari . Sep 30, 2020
I was denied stay at the hotel even though i booked for 4 days.
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Poor food
Rated 1.0 by Rajeev Kumar ranjan . Business Traveller . Jan 16, 2020
Poor room cleaning and no Wi-Fi not working properly ac and television.
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Hotel O New Town Road Near Tata Medical Hospital has replied on Jan 19, 2020
Hey Rajeev, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Mahesh! Read more
Village location, no communication, no food service, while breakfast included in the room tariff, but nothing to serve
Rated 3.0 by Vijay singh . Solo Traveller . Nov 24, 2019
Hard water, no room service, no lift, no proper reception, no food, no breakfast, no proper communication, etc.
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Hotel O New Town Road Near Tata Medical Hospital has replied on Nov 27, 2019
Hi Vijay, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Sakshi! Read more
Hotel
Rated 4.0 by Anshuman Kumar . Group Traveller . Nov 17, 2019
It's ok kind of hotel but staffs are very loud.
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Hotel O New Town Road Near Tata Medical Hospital has replied on Nov 19, 2019
Thank you for rating us positively, Anshuman! It's so disheartening to see our valued guest unsatisfied with our services. We'll surely work upon the feedback shared to improvise our services in the future. Have a nice day ahead :). Regards, Ravi! Read more
Worst every hotel stay
Rated 1.0 by Harkishan Singh . Business Traveller . Nov 07, 2019
The hotel bedsheet, pillow were not cleaned, the bathroom was dirty, the towel lost its whiteness. Staff behavior was terrible with a lot of attitudes. Tv had very limited channels.
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Hotel O New Town Road Near Tata Medical Hospital has replied on Nov 10, 2019
Sorry for the discommode, Harkishan. We understand that we re not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Akanksha! Read more