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Review Of Itsy Hotels Transit Express
New Market Area, Kolkata | 5 minutes walk to AJC Bose Road, Kolkata | 15.9 km drive to Netaji Subhash Chandra Bose International Airport
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Guest Reviews
Good rooms and hygiene
Rated 4.0 by Abhishek C . Business Traveller . Dec 10, 2024
Rooms were good n neet and hygiene and was very near to all the tourists location morning breakfast they gave us idly
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Good Stay
Rated 4.0 by khaja moinuddin . Nov 19, 2024
Hotel room is very good but curtains are not. Curtains are transparent and porous or mesh line which allows early morning seu light to enter in the room and i was getting up early in the morning and not getting proper sleep from 6:00 am itself. Change the curtains with thick cloth ones.
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Hotel transit express my stay in kolkata with good and happy my
Rated 5.0 by nitendra rai . Solo Traveller . Nov 14, 2024
The experience in this hotel was good. Clean rooms, friendly staffs, prompt service along with ease of availability of taxis
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Poor Stay
Rated 2.0 by Manmeet Singh . Nov 11, 2024
Not so clean, holes in towels and blanket, good staff, delayed breakfast and tea. No thank you!
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Excellent Stay
Rated 5.0 by jaga digal . Nov 10, 2024
Very good hotel
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terrific hotel
Rated 1.0 by Ankit Kumar . Business Traveller . Sep 15, 2024
we are surprised by seeing the uncleaned room, broken flush lancet and wall / chair / door are in bad condition. housekeeping they have scheduled 10-1pm when people leave the room. they have no blanket ,towel ,tooth kit etc.they said it will be under wash and will be available by tomorrow,toothkit stock finished. what a shame 😡 No service , No cleaning , we have to call 10times to call them for any issues to check. AC is not cooling
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Itsy Hotels Transit Express has replied on Sep 17, 2024
Dear Guest I genuinely apologize for the inconvenience you had to face. It is distressing to know that the cleanliness and condition of the room did not meet your expectations. Rest assured, necessary actions will be taken to enhance the housekeeping services. I'm extremely sorry... Read more
Poor rooms
Rated 1.0 by Tanuj Kumar . Solo Traveller . Aug 23, 2024
Seepage on wall, electric sockets damage, electricity board opened, breakfat not good, tv not working on first day
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Itsy Hotels Transit Express has replied on Aug 26, 2024
Dear Guest Extremely sorry for the inconvenience caused. We are addressing the issue of seepage, electrical faults, and TV signal promptly. Your feedback on the breakfast will be communicated to the chef. Best Regards, Hotel General Manager, Itsy by Treebo - Transit Express Read more
Good Stay
Rated 4.0 by khaja moinuddin . Aug 18, 2024
4
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Itsy Hotels Transit Express has replied on Aug 20, 2024
Dear Guest Thank you for your positive rating. We strive to provide the best to our guests and ensure we meet their standards. Looking forward to serving you in the future. Best Regards, Hotel General Manager, Itsy by Treebo - Transit Express Read more
Average Stay
Rated 3.0 by Prashant Karpe . Business Traveller . Aug 06, 2024
The location is in proximity to the business district. I didn't try the guys out there. The facilities are ok. The only issue is that it is cockroach -infested.
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Itsy Hotels Transit Express has replied on Aug 07, 2024
Dear Guest We appreciate your feedback. Happy to know our location served your needs. Our pest control team is on this serious issue to ensure a superior stay experience in future.\n Regards. Best Regards, Hotel General Manager, Itsy by Treebo - Transit Express Read more
Excellent Stay
Rated 5.0 by Elizabeth Ralte . Business Traveller . Jul 28, 2024
Rooms were nice and clean, staff were very helpful. I would definitely choose this hotel again next time i visit kolkata
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Itsy Hotels Transit Express has replied on Jul 29, 2024
Dear Guest Thank you so much for your positive feedback. We are delighted to know that you found our rooms nice and clean and our staff helpful. We look forward to hosting you again on your next visit to Kolkata. Best Regards, Hotel General Manager, Itsy by Treebo - Transit Expr... Read more
Poor Stay
Rated 2.0 by mohit sharma . Solo Traveller . Jul 27, 2024
Very odd location. Inside hotel small gali. Untrained staff. Tea not available in hotel early morning food not available. Room neat and clan good room size
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Itsy Hotels Transit Express has replied on Jul 28, 2024
Dear Guest We're sorry to hear about your experience. We understand the location may be unique, and we'll improve directions. Staff training will be addressed. Sorry for the inconvenience with early morning food services. We're glad you found your room comfortable. Best Regards,... Read more
Good Stay
Rated 4.0 by Kripasree S . Jul 26, 2024
The room and services were all good. And the location of the hotel was favorable for our visit. They even helped in suggesting famous places to visit. The online food services are allowed in this hotel. That gave us a lot of option in our hand. The only suggestion i would like to say to improve is about washroom. Sometimes we got drainage smell if they take care of it, this hotel is a good one to stay.
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Itsy Hotels Transit Express has replied on Jul 29, 2024
Dear Guest Thank you for your heartening feedback. We appreciate your compliments on our location, room services, and tour suggestions. Your comments help us immensely. We acknowledge the issue with the washroom, and assure you that it will be addressed promptly. We hope to welco... Read more
Average Stay
Rated 3.0 by NIlkantha Banerjee . Business Traveller . Jun 14, 2024
Not bad. Only 1 day it is the budget hotel. Need to more improvement like bedsheet cleaning. I think it was hygienic issue.
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Itsy Hotels Transit Express has replied on Jun 18, 2024
Dear Guest We appreciate your feedback. We apologize for any inconvenience caused. We continuously work to improve our hotel and your comments regarding bedsheet cleanliness have been noted. We adhere to strict hygiene standards and we'll further investigate this matter. Best Re... Read more
A good stay
Rated 3.0 by Chandraa Gogoi . Solo Traveller . May 31, 2024
The location was easily accessible on the google map and the room was okay. The room initially had an unpleasant smell but upon telling it to the staff they got me some room fresheners. The staff were really helpful.
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Itsy Hotels Transit Express has replied on Jun 06, 2024
Dear Guest We appreciate your feedback. The accessibility of our location and helpfulness of our staff are key features we pride ourselves on. Concerning the initial odor, we'll ensure to maintain room freshness from the onset for improved experience. Best Regards, Hotel General... Read more
Terrible Stay
Rated 1.0 by Suraj Kumar Debbarma . May 30, 2024
The service was very bad, rooms where not big enough, pictures done justify the reality. Although it was mentioned that there is a flexibility in the check in and check out time but they where forcing us to move out of the rooms to accommodate others. The toilets where below standards and not at all hygienic
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Itsy Hotels Transit Express has replied on Jun 12, 2024
Dear Guest We're truly sorry your stay didn't meet expectations. We apologise for the service received, room size issue, and check-in, check-out flexibility. We're making improvements to prevent a reoccurrence. Clearly, the cleanliness issue is concerning and we will address it r... Read more
Good Stay
Rated 4.0 by Haji Khaja Moinuddin . Business Traveller . May 23, 2024
Rooms are very neat and clean, budget friendly good location near to main road i e ajc bose road sealdah station park street and park circus are near by locations
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Itsy Hotels Transit Express has replied on Jun 04, 2024
Dear Guest Thank you for sharing your experiences. We're glad that you found our rooms neat, clean, and budget-friendly. Our prime location near major landmarks is well-noted. We greatly appreciate your feedback. Best Regards, Hotel General Manager, Itsy by Treebo - Transit Expr... Read more
Poor Stay
Rated 2.0 by gagan chadha . Business Traveller . May 22, 2024
staff is very rude . rooms and washroom is not cleaned I asked for another room.they denied me .All the breakfast is come from outside they give only banana in break fast
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Itsy Hotels Transit Express has replied on May 24, 2024
Dear Guest We're truly sorry for your experience. We value your feedback and will address the issues with staff rudeness and cleanliness. Also, we will review our breakfast offerings to ensure better satisfaction. We hope for another chance to serve you better. Best Regards, Hot... Read more
Poor Stay
Rated 2.0 by Atharva Biramwar . Solo Traveller . May 20, 2024
Breakfast was not good at all. Only pratha and tea was there which was not good. Kindly refund breakfast expenses.
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Itsy Hotels Transit Express has replied on May 21, 2024
Dear Guest We're truly sorry to hear about your breakfast experience. Kindly accept our sincerest apologies for any inconvenience. Improving our breakfast offerings is a top priority and your feedback is invaluable. On your refund query, our team will reach out to you shortly. B... Read more
Excellent Stay
Rated 5.0 by Ajit Kumar Ranjan . Business Traveller . May 13, 2024
It was a wonderful experience staying here. The staffs were quiet helpful and polite. Location of the hotel is easily accessible
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Itsy Hotels Transit Express has replied on May 14, 2024
Dear Guest Thank you for your kind words. We're delighted you had a wonderful stay and found our staff helpful and polite. Our location's accessibility is indeed a point we pride ourselves on. We look forward to your next visit. Best Regards, Hotel General Manager, Itsy by Treeb... Read more
Good Stay
Rated 4.0 by Atish Paul . May 09, 2024
Room was good, food wasn’t. Staffs are helpful. Recommended for unmarried couples.
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Itsy Hotels Transit Express has replied on May 13, 2024
Dear Guest Thank you for your feedback! Delighted to hear you found the room pleasing and staff supportive. We apologize for your experience with the food and will take your comments on board to enhance our dining experience. Best Regards, Hotel General Manager, Itsy by Treebo -... Read more