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Ballygunge, Kolkata | 19.8 km drive to Netaji Subhash Chandra Bose International Airport
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Guest Reviews
Excellent Stay
Rated 5.0 by Parshwati Saha . Family Traveller . Jan 04, 2025
Always a pleasant stay. The staff is warm and cooperative. The location of the hotel is at an advantageous position. All good. Amenities need upgradation.
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Average Stay
Rated 3.0 by Debarshi Chakrabarty . Jan 03, 2025
The receptionist misbehaved with us while checking out
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Park Palace Hotel has replied on Jan 06, 2025
Thank you for the review. Check out time of our hotel is 11 am ,while 02 off your rooms were checked out at 1.20pm and For that another guest was suffered while check in .Hope to see you again. Read more
Excellent Stay
Rated 5.0 by Parshwati Saha . Family Traveller . Jan 03, 2025
Always excellent. Great place. And greatest staff. Kudos to pp. This is my permanent place in kolkata whenever i visit here. I have recommended to my cousins also.
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Average stay.
Rated 3.0 by Piyush Atwal . Family Traveller . Dec 30, 2024
I have booked corporate special rooms and they have given me deluxe rooms after a few minutes of argument they given me the room and that also was not good in condition.
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Park Palace Hotel has replied on Jan 02, 2025
Thank you for the review. Hope to see you again. Read more
Good Stay
Rated 4.0 by Priyanta Ghosh . Dec 24, 2024
A good hotel at the heart of the city, excellent location, great food and very cooperative staff.
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Park Palace Hotel has replied on Dec 26, 2024
Thank you for the review. Hope to see you again. Read more
Terrible Stay
Rated 1.0 by Sonu Patel . Solo Traveller . Dec 24, 2024
The worst experience of my life was the bathroom at park place hotel, it was such a dirty hotel that i can't describe it in my words.
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Park Palace Hotel has replied on Dec 26, 2024
Sorry for the inconvenience. Hope to provide a better service on your next visit. Read more
Average Stay
Rated 3.0 by PARESH ADAVANI . Dec 19, 2024
I stayed at this hotel for 2 night. The room was good but i did not get hot water for bathing both the days. I complained the the staff showed how to switch on the geyser but it really did not work the next day. I wanted to leave early morning. I also explained how i wanted my breakfast. He did seem to understand it but give me plain omlette and boiled egg sandwich the day next. The reception was a angry man who kept shouting at all the other staff and the service staff was not at all cooperative. Good location but poor service. The hotel next door mirch masal was a great restaurant.
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Park Palace Hotel has replied on Dec 26, 2024
Sorry for the inconvenience.The geyser was working fine.Hope to see you again. Read more
Excellent Stay
Rated 5.0 by Sumana Sanyal . Dec 18, 2024
Both the room service and house keeping was of the best order. It was worth the value spent.
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Park Palace Hotel has replied on Dec 26, 2024
Thank you for the review. Hope to you again. Read more
Complete rendezvous
Rated 5.0 by Saibal Sanyal . Couple Traveller . Dec 17, 2024
Excellent all round review. Food was really good and same with the behaviour of both house keeping and room service. Front office was always ready with a smile. Worth a stay.
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Park Palace Hotel has replied on Dec 26, 2024
Thank you for the review. Hope to see you again. Read more
Terrible Stay
Rated 1.0 by Adeel aprker . Dec 15, 2024
Really dirty and messy hotel worst experience
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Park Palace Hotel has replied on Dec 15, 2024
Sorry for the inconvenience.Hope to provide a better service on your next visit. Read more
Terrible Stay
Rated 1.0 by Abanti Chatterjee . Dec 12, 2024
The rooms were not at all as shown in the picture. Please do-not book these rooms. Unsafe, the door knobs do-not close, the toilets pans are very dirty and broken and the tv was broken too. There were a lot of vacant room yet they gave us a room which looked like pretty shady. Please avoid this hotel at any cost. Very very unsafe for girls
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Park Palace Hotel has replied on Dec 18, 2024
Sorry for the inconvenience.Here we would like to mention that our door knobs are very safe ,and our 24hrs security is there. so question does not arise for girls being not safe.It is a very old hotel with a very good reputation. Read more
Avoid
Rated 1.0 by Sayantan Biswas . Couple Traveller . Dec 11, 2024
The hotel is not clean and then do not provide basic aminities like soap in the washroom and mineral water
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Park Palace Hotel has replied on Dec 12, 2024
Sorry for the inconvenience. Here we would like to mention that we do provide soaps in every rooms. As far as mineral water is concerned we give them but that is chargeable,otherwise we provide filter Ro water Read more
It is a dirty stinky hotel.
Rated 1.0 by Neha Sonali . Couple Traveller . Dec 09, 2024
The hotel is at 5th floor of the building having disgusting stinky and dirty rooms with terrible staff. Left the hotel within 3 hours as I could not survive being there. Sitting at railway platform felt better than staying at hotel. Dirty linens, damped wall, no lock on the door, unhygienic toilet. Did not had the courage of ordering food😂
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Park Palace Hotel has replied on Dec 12, 2024
Sorry for the inconvenience.We would like to mention that if there were any issues with the room we would have changed the room,or do the needful,if informed. Read more
Never stay in this property
Rated 1.0 by Daksh Handa . Business Traveller . Dec 06, 2024
Very bad dirty bathroom sub standard room seepage misleading picture broken tiles mosquito in the room
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Survey during and after stay
Rated 3.0 by Monishankar Ditti . Couple Traveller . Dec 05, 2024
Just to mention washroom was not upto standard, floor tile got broken and my wife was almost got tripped and failed down. Also shower head was completely moldy and underneath basin water continuously dripping, hopefully nut got corroded. Food was amazing and service guy doesn't have courtsey.
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Park Palace Hotel has replied on Dec 08, 2024
Sorry for the inconvenience.Assuring a better service on your next visit. Read more
Very good & comfort
Rated 4.0 by manash ghosh . Family Traveller . Dec 05, 2024
Location good & easy to reach food quality very good but rate high services also good & behaviour also good amenities ok stuffs are helpful l
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Park Palace Hotel has replied on Dec 08, 2024
Thank you for the review.Hope to you again. Read more
Suresh kumar panchbhai, gm
Rated 5.0 by suresh kumar Panchbhai . Solo Traveller . Dec 05, 2024
It's good, nearby market and office to commute for work and then enjoy, free time. Plenty of rest are available for food nearby.
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Park Palace Hotel has replied on Dec 08, 2024
Thank you forthe review.Hope to see you again. Read more
Poor Stay
Rated 2.0 by Ajay Navilarekal Rajgopal . Dec 04, 2024
The photos do not match the reality. I got fooled into booking the room based on the photos. The walls had mold/fungus in them, windows and doors seemed like they can break anytime. The bathroom was clean, but barely functional. Overall i would say the place is not worth the money.
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Park Palace Hotel has replied on Dec 10, 2024
Sorry for the inconvenience.If informed we would have changed your room. Read more
Terrible Stay
Rated 1.0 by ANISH BHUNIA . Dec 04, 2024
There was not sufficient light in the room. Maximum furniture is broken. The bed sheet and pillow covers are not clean. Food quality is average.
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Park Palace Hotel has replied on Dec 10, 2024
Sorry for the inconvenience. Hope to provide a better service on your next visit. Read more
Excellent Stay
Rated 5.0 by Danish Ahmed . Couple Traveller . Nov 19, 2024
The rooms are neat and tidy, couple friendly and the staff is very welcoming. Would surely recommend to everyone!
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Park Palace Hotel has replied on Nov 20, 2024
Thank you for the review.Hope to see you again. Read more