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Review Of Pride Plaza Hotel, Kolkata
New Town, Kolkata | 12.4 km drive to Netaji Subhash Chandra Bose International Airport
User Ratings & Reviews
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Guest Reviews
Excellent Stay
Rated 5.0 by Manas Kumar Paul . Couple Traveller . Dec 12, 2024
Everything was ausum staff behaviour and totally maintaining the property rooms are well decorated and cleaned
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Pride Plaza Hotel, Kolkata has replied on Dec 14, 2024
Dear Manas, Thank you for your wonderful feedback! It's great to hear that you found the staff behavior commendable and appreciated the cleanliness and decor of our rooms. We look forward to welcoming you back to Pride Plaza Kolkata! Binay Thakur Associate Vice President Read more
Average Stay
Rated 3.0 by Angshushree Ghosh . Nov 18, 2024
The flush of the washroom was not working properly. The shower was also little bid defective
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Pride Plaza Hotel, Kolkata has replied on Nov 19, 2024
Dear Angshushree, Thank you for your feedback. We sincerely apologize for the inconvenience you faced with the washroom facilities. Your observations are important to us, and we will address these issues promptly to enhance our services. We hope to have the opportunity to welcome... Read more
Excellent Stay
Rated 5.0 by Nikhil Kumar Humar . Nov 18, 2024
Check in was satisfactory overall ambiance of hotel is very good breakfast menu and service was good behaviour of staff is polite and respectful for marriage booking, there should be separate gate so that other regular guest should not be suffered
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Pride Plaza Hotel, Kolkata has replied on Nov 20, 2024
Dear Nikhil, Thank you for your kind feedback! It's wonderful to hear that you enjoyed the overall ambiance, breakfast menu, and found our staff polite and respectful. We appreciate your suggestion about creating a separate entrance for marriage bookings, and we will certainly ta... Read more
Excellent Stay
Rated 5.0 by SPANDAN BEURA . Nov 18, 2024
Excellent stay. Good food and ambience. Very cooperative staff.
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Pride Plaza Hotel, Kolkata has replied on Nov 20, 2024
Dear Spandan, Thank you for your wonderful feedback! We're thrilled to hear you had an excellent stay and enjoyed the food, ambiance, and the service from our cooperative staff. We look forward to welcoming you back to Pride Plaza Kolkata soon! Binay Thakur Associate Vice Presi... Read more
Pathetic hotel. How these hotels get 5 star rating don’t know
Rated 1.0 by Shekhar Das . Solo Traveller . Nov 14, 2024
Poor maintenance. Poor management. Poor house keeping. Room as so stinking. After asking so many times they couldn’t give me good linen.
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Pride Plaza Hotel, Kolkata has replied on Nov 15, 2024
Dear Shekhar, Thank you for sharing your feedback. We're sorry to hear about your experience with maintenance and housekeeping at Pride Plaza Kolkata. Your concerns are important to us, and we will address these issues with our team to ensure improvements. We appreciate your inpu... Read more
Excellent Stay
Rated 5.0 by Rohit Singh . Nov 01, 2024
Thank you adhiti for the smooth check-out and checkin services
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Pride Plaza Hotel, Kolkata has replied on Nov 04, 2024
Dear Rohit, Thank you for your kind words! We're pleased to hear that you enjoyed a smooth check-in and check-out experience at Pride Plaza Hotel, Kolkata. Your satisfaction is our priority, and we hope to welcome you back soon! Binay Thakur Associate Vice President Read more
Average Stay
Rated 3.0 by Satyakaam Choudhury . Oct 28, 2024
It was average breakfast was not good
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Pride Plaza Hotel, Kolkata has replied on Oct 29, 2024
Thanks for sharing your feedback, both positive and constructive. We are glad that while you were happy with our service, we didn’t exceed your expectations. Would you be kind enough to revisit our outlet and allow us to redeem ourselves? Read more
No transparent communication
Rated 1.0 by Kiran Kumar J . Business Traveller . Oct 26, 2024
Denied check in. Mess up done by mm t and there is no support from either of the party. These are looking for short term gains and loosing loyal regular customers.
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Pride Plaza Hotel, Kolkata has replied on Oct 28, 2024
Dear Kiran, Thank you for sharing your experience. We're truly sorry to hear about the check-in issue you faced. Your feedback is valuable, and we understand how frustrating this situation must have been. We're committed to improving and appreciate your input as it helps us serve... Read more
Bad manag
Rated 1.0 by Soumen Dutta . Group Traveller . Oct 19, 2024
Bitter experience they are not allowed male visitor 1, room service is very poor and behavioral problems in the recipient and other room management
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Pride Plaza Hotel, Kolkata has replied on Oct 21, 2024
Dear Soumen, Thank you for sharing your feedback. We're sorry to hear about your experience regarding visitor policies and room service quality. Your concerns about staff behavior are also noted, and we will address them internally. We appreciate your comments as they help us imp... Read more
Excellent Stay
Rated 5.0 by J Vishal Babu . Family Traveller . Oct 16, 2024
I had a fantastic stay at Pride plaza! The staff was welcoming, and my room was clean and comfortable. The location made exploring easy. Highly recommended for a great experience – I’ll definitely be back!
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Pride Plaza Hotel, Kolkata has replied on Oct 24, 2024
Dear J Vishal, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic stay at Pride Plaza Hotel, Kolkata. It's great to know our staff, room comfort, and location contributed to your enjoyable experience. We can’t wait to welcome you back! ... Read more
Terrible Stay
Rated 1.0 by Utsab Banerjee . Family Traveller . Oct 10, 2024
The staff were very non cooperative and behaviour was unacceptable. I will definitely not go to this place again.
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Pride Plaza Hotel, Kolkata has replied on Oct 11, 2024
Dear Utsab, Thank you for sharing your feedback. We're truly sorry to hear about your experience with our staff. Your concerns are important to us, and we will address them to ensure better service in the future. We appreciate your input and hope to regain your trust someday. Bi... Read more
Good Stay
Rated 4.0 by Naveen Batra . Oct 04, 2024
all are good but improve your service and enhance your food quality.. 👌
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Pride Plaza Hotel, Kolkata has replied on Oct 07, 2024
Dear Naveen, Thank you for your feedback! We're glad to hear you enjoyed your experience but appreciate your suggestions regarding service and food quality. Your insights are valuable to us as we strive to improve. We hope to welcome you back soon! Binay Thakur Associate Vice P... Read more
Excellent Stay
Rated 5.0 by Utkarsh Srivastava . Oct 02, 2024
Adhiti helped us a lot while our stay at the hotel making our checkin process more easily
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Pride Plaza Hotel, Kolkata has replied on Oct 04, 2024
Dear Utkarsh, Thank you for your kind words! We're thrilled to hear that Adhiti made your check-in process smoother. Your feedback means a lot to us, and we hope to welcome you back to Pride Plaza Kolkata soon! Binay Thakur Associate Vice President Read more
Excellent Stay
Rated 5.0 by Mohd Irfan Siddiqui . Business Traveller . Sep 27, 2024
I was comfortable room. Stay was good. Would recommend this hotel for stay. Though i couldn't take food except 1 breakfast. It was also good
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Pride Plaza Hotel, Kolkata has replied on Sep 28, 2024
Dear Mohd, Thank you for your kind words! We're thrilled to hear that you found your room comfortable and enjoyed your stay with us at Pride Plaza Hotel, Kolkata. It's wonderful to know you would recommend us. We hope you have the chance to try more of our dining options during y... Read more
Poorly maintained hote
Rated 2.0 by Abhay Hashia . Business Traveller . Sep 27, 2024
Good location. Room size is fine. Services are extremely poor and slow. Whether it is dining at restaurant or housekeeping services, you have to do too many follow ups to get the desired thing. Washroom maintenance is poor. Stains on bathtowel and room linen are in abundance. Never going to stay here again.
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Pride Plaza Hotel, Kolkata has replied on Sep 28, 2024
Dear Abhay, Thank you for sharing your feedback with us. We’re glad to hear you appreciated the good location and room size. However, we truly apologize for the challenges you faced regarding service and washroom maintenance. Your comments are invaluable and will certainly be pas... Read more
Average Stay
Rated 3.0 by JAY MALLICK . Sep 26, 2024
Hotel ambience is good. Room service and staff are well mannered. Few improvements needs to be done for better feel. (1) the car parking was done in open area which resulted into dust all over the car. (2) buffet breakfast was having variety but taste was not so good. Needs improvement.
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Pride Plaza Hotel, Kolkata has replied on Sep 27, 2024
Dear Jay, Thank you for your feedback! We're glad to hear that you enjoyed the hotel ambience and appreciated our staff's service. Your comments regarding the car parking and buffet breakfast are valuable, and we will certainly look into these areas for improvement. We hope to en... Read more
Not worth for the cost
Rated 2.0 by Aditya Kumar . Business Traveller . Sep 22, 2024
I had very unpleasant experience. Room was having smell. Bathroom is not near and they kept used shampoo and shower gel. They won't show proper hospitality once you're check-in
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Pride Plaza Hotel, Kolkata has replied on Sep 24, 2024
Dear Aditya, Thank you for sharing your experience. We're truly sorry to hear about the issues you encountered with the room and cleanliness. Your feedback is valuable, and we will take it into account to improve our services. We hope to have the opportunity to provide you with a... Read more
Dont choose this hotel as you can get better options at a better price okk
Rated 1.0 by Safil Akbar . Family Traveller . Sep 22, 2024
Worst hotel ever staff is not polite doesnt help the customers did not cooperate with the guests at all
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Pride Plaza Hotel, Kolkata has replied on Sep 24, 2024
Dear Safil, Thank you for your feedback. We're truly sorry to hear about your experience and the issues you faced with our staff. Your comments are important, and we will address them to ensure better service in the future. We hope you'll consider giving us another chance. Binay... Read more
Excellent Stay
Rated 5.0 by Anutosh Ranjan . Sep 21, 2024
Stays was pleasant
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Pride Plaza Hotel, Kolkata has replied on Sep 27, 2024
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Read more
Excellent Stay
Rated 5.0 by Anannya Roy . Sep 17, 2024
It was really very cozy n cool very delightful to have a great time there
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Pride Plaza Hotel, Kolkata has replied on Sep 19, 2024
Dear Anannya, Thank you for your lovely feedback! We're thrilled to hear you found Pride Plaza Hotel, Kolkata cozy and enjoyable. It’s wonderful to know you had a great time with us. We look forward to welcoming you back soon! Binay Thakur Associate Vice President Read more