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Dum Dum, Kolkata | 3.4 km drive to Netaji Subhash Chandra Bose International Airport
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Guest Reviews
Good Stay
Rated 4.0 by Jayakumar Nair . Jan 03, 2025
The room is good but the toilet is very old and toiletries they are not providing. And food is also average.
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Terrible Stay
Rated 1.0 by MANOJKUMAR RAMESHBHAI PATEL . Dec 22, 2024
Stayotel is very bad hotel. Not working gizer, ac, wifi. Boarding pass ?
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Good serv
Rated 3.0 by Athar Siddique . Solo Traveller . Dec 20, 2024
I have been there quite a few times. Rooms are tidy, clean, well decorated and maintained and the bathroom as well. This hotel is very near to the airport
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Wrist hotel in kolkata
Rated 1.0 by Gul Mahammad . Family Traveller . Dec 03, 2024
All are wrost. Check in and check out was untolerable. They didn't know how to well behave with their guest. Romeo quality was bed in conditions. Dirty clothes even a bad small from bathroom also. No water in shower. Inform the hotel authority but no positive response. We booked with complementary breakfast but they don't provide breakfast also. Only security person is best.
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Poor Stay
Rated 2.0 by Dharmabrat Mishra . Family Traveller . Dec 02, 2024
Location is near to airport ab 2-3 km far, though at a narrow street, outside food is not allowed, hotel food is average with prices at higher side. Room is average, reception was not friendly.
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Pleasant surprise and decent hospitality
Rated 5.0 by Saurabh Shukla . Business Traveller . Nov 17, 2024
Neat and superb room. The food quality is of the highest. The service quality is as good as the hotel's location from the airport.
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Stinky room with seepage sign on walls
Rated 3.0 by Sunil Sharma . Business Traveller . Nov 17, 2024
Stinky room with seepage sign on walls and front desk can’t take feedback. Also hotel is inside a narrow lane
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Above average
Rated 4.0 by Shiladipta Das . Couple Traveller . Oct 23, 2024
Overall experience was not that bad ! some things should have been better like several power cuts and small washroom
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Excellent Stay
Rated 5.0 by soumyajit naskar . Oct 18, 2024
I'm used to stay very frequent at stayotel hotel. It's a very budget friendly hotel with good staff members a with a lot variety of buffet menus in breakfast and also it's very near from airport.
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Good Stay
Rated 4.0 by Chandan Bhattacharya . Oct 15, 2024
good hotel and hotel staff behaviour is also good👍👍
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Deteriorating services & amenities
Rated 2.0 by Urvi Rao . Couple Traveller . Aug 27, 2024
This is the third time we stayed at stayotel, reason being the proximity to airport and reasonable amenities and services. But this was by far the worst stay - the room and all the bedding was damp and felt like hasn’t been aired out in a long time. The fridge and ac weren’t working and we had to contact the hotel services multiple times to repair the ac and change our rooms. The food items we wanted to order from room service menu weren’t available either forcing us to order food from elsewhere and collect it. The breakfast buffet was no up to the mark with very few things that were worth eating. All in all it felt like due to lack of people visiting the hotel is not putting much efforts in maintaining and improving its services. The only plus was that we were allowed a late check out albeit some extra charges.
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Average Stay
Rated 3.0 by Ganesh B K . Aug 14, 2024
Rooms okay but bathroom was smelly. In the morning cigarette smell was coming in the bathroom. Since i checked out earlier than breakfast timings, had requested for breakfast kit which they organized, but wasn't allowed to eat either in the restaurant or at the lobby, which was rather unusual. Staff aren't so cooperative, overall. I'm surprised it is rated high.
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Good Stay
Rated 4.0 by Satendra Prasad . Business Traveller . Jul 16, 2024
Room was clean bathroom was small breakfast needed to improve location was good no transfer facilities to airport although it was near to airport
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Bad smell for whole night
Rated 2.0 by Shubhanshu Mishra . Business Traveller . Jul 04, 2024
Top floor clealing. Too much moisture d due to rain that smelling very very bad. I asked to change room. But they didn't.
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Stayotel has replied on Jul 15, 2024
Dear Mr. Mishra, Greetings of the day! We thank you for patronizing our hotel, however we are disheartened to know that your stay with us did not meet your expectations. We would definitely look into the matter and work toward improving the service quality. We would be waiting ... Read more
Average Stay
Rated 3.0 by Parameswaran Viswanathan Pillai . May 26, 2024
Very close to airport. Spacious rooms. Good people. The approach road is narrow and too busy. Breakfast is below average. Ac was not working during breakfast time. 5
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Stayotel has replied on Jul 15, 2024
Dear Mr. Pillai, Greetings from Stayotel Kolkata Airport! We thank you for the opportunity to serve you, and are happy to know that the rooms quality and staffs could impress you, however we would be working towards improving the quality of breakfast. Looking forward to welco... Read more
Terrible Stay
Rated 1.0 by Ashok Mishra . Business Traveller . May 23, 2024
No telephone in the room, termites in furniture. Dirty bath towels. No hand towels, no brush provided. Poor quality shop and shampoos
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Stayotel has replied on Jul 16, 2024
Dear Mr. Mishra, Greetings from Stayotel, Kolkata Airport! We thank you for patronizing our hotel, however we sincerely apologize for all the inconvenience that has been caused, we will look into the matter to improve the quality of service provided so that on your next stay w... Read more
Need to improve
Rated 2.0 by Bhavin Trivedi . Business Traveller . May 14, 2024
Room with high humidity and bad smell, not cleaned timely, bed sheets are torn e dav not working properly
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Ok
Rated 4.0 by pramanand kumar . Business Traveller . May 11, 2024
Excellent experience for reaching hotel conveniently and easily hotels staff behaviour is upto mark as per hotel industry
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Stayotel has replied on May 31, 2024
Dear Mr. Kumar, We thank you for patronizing our hotel and the good words spoken about our property. Your words will definitely motivate us to work better. We would be looking forward to welcome you soon. Read more
Good Stay
Rated 4.0 by SHAMPA GOSWAMI . Solo Traveller . May 10, 2024
Location was excellent. Food was good. Rooms and services were good. Lobby and waiting area needs improvement.
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Good and clean
Rated 4.0 by Honey Hazarika . Family Traveller . Apr 29, 2024
Hotel is good and clean. Staff behavior is so nice specially front office. Rooms are spacious and bigger than other hotel rooms. Location also very nice and you will find all local restaurants and shops nearby. Airport around 3 one from the hotel. Don't take hotel shuttle for airport transportation as it is expansive around 600 rs. Better to book o la or uber and only 200 rs fare will come. Overall our experience was nice with this hotel and it's better than other hotels in this price. Hotel tv is quite big and ac also good. Beds also comfortable and you can ask extra mattress free of cost. I have only complained about food and breakfast. Foods prices are expensive and breakfast is very limited. We had ordered steam rice and dal and they charged around 400 rs. Ground floor restaurant is very small. Rest all good.
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