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Review Of The Kei Inn & Suites Hotel

Salt Lake City, Kolkata | 10.4 km drive to Netaji Subhash Chandra Bose International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.8

    Very Good

    101 User Reviews and 196 Ratings

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    Guest Reviews

    Good Stay

    Rated 4.0 by Amresh Kumar Choubey . Couple Traveller . Oct 28, 2024

    Hotel is situated, very near to the sealdah station, on road calm and peaceful environment, and they have ensure the cleanness, in an word to say it's good to stay.

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    Good Stay

    Rated 4.0 by Soumyasatta Das . Oct 23, 2024

    Nice and comfortable hotel. Staffs are good.

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    A decent one

    Rated 3.0 by Abhishek Lakra . Family Traveller . Oct 22, 2024

    The hotel is close to the karunamoyee bus terminus. It is well connected with a market area nearby. Accommodation was good. They can improve the cleanliness of the rooms. There’s an adjacent restaurant run by the hotel itself. Though they serve only chinese, the food is good but a little expensive.

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    Great

    Rated 5.0 by Akula Venkata Narayana . Business Traveller . Oct 13, 2024

    I find through make my trip, it was good recommendation, all services are good including food, clearness.

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    Average Stay

    Rated 3.0 by Diwash Pradhan . Sep 15, 2024

    Hotel cleanliness was not up to the mark, receptionist was not helpful at all and very unfriendly behaviour. Bed sheets and pillow cover were dirty along with towel, toilet was also not hygienic. Light bulbs not in working condition. But restaurant was good, food was good and staffs of the restaurant were friendly.

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    Good Stay

    Rated 4.0 by Sailesh Singha . Sep 09, 2024

    Good service well co-operation from staffs

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    Good Stay

    Rated 4.0 by Paras Mandal . Sep 07, 2024

    this hotel is to safe for everyone and the service is very good 👍 and it has own restaurant and very nice staff and friendly staff

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    Good stay

    Rated 5.0 by Ritam Dutta . Solo Traveller . Aug 04, 2024

    Nice location, room and bed was neat and clean, all the listed amenities were provided. Lastly, staff is very polite and nice.

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    Average Stay

    Rated 3.0 by Shashwata Gupta . Solo Traveller . Jul 23, 2024

    Hotel located in well connected area. But in side room facilities should improve. A hotel always should provide ac with remote. And well working condition tv set should be there in the room.

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    Average Stay

    Rated 3.0 by Shiladitya Bose . Family Traveller . Jul 15, 2024

    Rooms are ok. Need regular housekeeping. Pests moving in room and washroom all the time. Need thorough pest control. Food was good. Restaurant was clean. Well mannered staff and good service. Thali is very overpriced.

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    Terrible Stay

    Rated 1.0 by Alokit Tamang . May 22, 2024

    Staff are not at all amiable, they speak rudely, used towels and bedsheets, no respect for customer price is very much if compared to hospitality. Dont prefer this hotel to anyone

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    The Kei Inn & Suites Hotel has replied on Jun 07, 2024

    Dear Valued Guest, Thank you for staying with us. Firstly, we sincerely apologize for any shortcomings you encountered during your stay. We strive to provide exceptional service to all our guests, and it is disappointing to learn that we fell short of your expectations. Regard... Read more

    Excellent Stay

    Rated 5.0 by VIKAS GHANEKAR . May 19, 2024

    Nice atmosphere, neat clean rooms and hotel. Comfortable staying with nice food.

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    The Kei Inn & Suites Hotel has replied on Jun 07, 2024

    Dear Valued Guest, Thank you for staying with us. We are delighted to hear that you enjoyed our nice atmosphere, clean rooms, and delicious food during your stay. We strive to provide our guests with a comfortable and memorable experience, and we are thrilled to know we achiev... Read more

    Not upto the mark

    Rated 3.0 by Sujoy Roy . Family Traveller . May 06, 2024

    Due to my late check-in (8, pm), we were allocated a top floor room in this excessive heat with a window a. C. Should have kept a suitable room as booked beforehand. The room was not as shown was of inferior type. The restaurant only have chinese food.

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    The Kei Inn & Suites Hotel has replied on Jun 07, 2024

    Dear Valued Guest, Thank you for staying with us. We apologize for the inconvenience caused by the room allocation and for the discrepancies in room type. We will work on improving room assignments and expanding our restaurant menu to offer more variety for our guests. Warm... Read more

    Average Stay

    Rated 3.0 by RIYA PAL . Mar 25, 2024

    The hotel was old no doubt but it did served my purpose of staying. They also provided a extra bed which was nice. Food was manageable. I did see 2-3 cockroaches in the room after 1 day of my stay. But one thing was that the smell of cooking used to come from bathroom and it was a very bad pungent smell. It do need a lot of maintenance. But the staffs are very nice.

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    The Kei Inn & Suites Hotel has replied on Apr 26, 2024

    Dear Guest, Thank you for staying with us. We're glad to hear that our hotel served your purpose during your stay, and we appreciate your understanding regarding its age. Providing extra amenities like an extra bed is important to us, and we're pleased that it added to your co... Read more

    Worth to staying

    Rated 5.0 by Anubhav Pasi . Solo Traveller . Mar 08, 2024

    Nice hotel, supreme location, room is just awesome. Staff are very familiar and supportive. If you want a peaceful hotel, this is for you.

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    The Kei Inn & Suites Hotel has replied on Apr 26, 2024

    Dear Guest, Thank you for staying with us! We're thrilled to hear that you had a pleasant stay with us and that you found our hotel to be nice with a supreme location. Providing excellent service and a comfortable atmosphere is what we aim for, and we're delighted that our roo... Read more

    Room service is poor. .

    Rated 2.0 by Aparna Das . Family Traveller . Feb 26, 2024

    Room service is very poor. Ordering food is quite rough. .

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    The Kei Inn & Suites Hotel has replied on Jun 07, 2024

    Dear Valued Guest, Thank you for staying with us. We apologize for the inconvenience you experienced with our room service. Your feedback is valuable, and we will address the issues to ensure a more positive experience for our guests in the future. Warm Regards, The Kei In... Read more

    Hotel review what i felt

    Rated 4.0 by AMITABHA KARMAKAR . Family Traveller . Feb 17, 2024

    The room is well enough. The behavior of the staff is very well. Everything is nearby. The environment is fine. You will get everything here. The location of the hotel is very nice. You may avail e-rickshaw always.

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    The Kei Inn & Suites Hotel has replied on Apr 26, 2024

    Dear Guest, Thank you for staying with us! We're delighted to hear that you found our rooms comfortable and our staff's behavior exemplary. It's wonderful to know that our convenient location and proximity to nearby amenities added to your overall satisfaction. Providing a ple... Read more

    Good hotel, decent staff

    Rated 4.0 by Ayush Ratna . Solo Traveller . Feb 15, 2024

    It was a good hotel will quite a helpful staff. The in house restaurant was decent as well with great food

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    The Kei Inn & Suites Hotel has replied on Apr 26, 2024

    Dear Guest, Thank you for sharing your experience with us! We're pleased to hear that you had a good stay at our hotel and found our staff to be helpful. Providing excellent service is a priority for us, and we're glad that our team met your expectations. We're also happy to h... Read more

    Good staff behaviour and hygiene also. Room also cleaned

    Rated 5.0 by Manoranjan Dixit . Business Traveller . Feb 13, 2024

    Good environment and staff behaviour also good and polite. All good location, food and service. I like this

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    The Kei Inn & Suites Hotel has replied on Apr 26, 2024

    Dear Guest, Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay with us. Providing excellent service and maintaining high standards of cleanliness are our top priorities, and we're glad that our staff's behavior and h... Read more

    Average Stay

    Rated 3.0 by Inderpal Singh . Family Traveller . Feb 12, 2024

    There were bugs inside the room. Very old property. Breakfast was average. I saw small cockroaches inside the room.

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    The Kei Inn & Suites Hotel has replied on Apr 26, 2024

    Dear Guest, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. We take cleanliness and guest comfort very seriously, and we're sorry to hear that you encountered bugs in your room. Please rest assured that ... Read more

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