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Review Of The Samilton0123401234

Bhowanipore, Kolkata | 8 minutes walk to Netaji Subhas Open University, Kolkata | 18.3 km drive to Netaji Subhash Chandra Bose International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.9

    Very Good

    530 User Reviews and 883 Ratings

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    Guest Reviews

    Hospitable staff, property needs to be freshened u

    Rated 3.0 by Trivikrama Kumari Jamwal . Business Traveller . Dec 12, 2024

    Impressed by the courteous staff. Rooms and bathrooms are not dirty but linen on bed and in bathroom could be cleaner and smell fresher. Electric kettle in room also needs to be cleaned between guests (tea/coffee stains on its outside. Add on facilities, such as tea, toiletries and laundry, as promised. Well-located property.

    Do you find this helpful?

    The Samilton has replied on Dec 14, 2024

    Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us and we will speak to the necessary departments. ... Read more

    Terrible Stay

    Rated 1.0 by Ashish Bhasin . Dec 03, 2024

    apart from mr shyamaldas who i believe happens to be the housekeeping manager, nothing is good in this hotel.... i booked for 2 nights... the first room we were given had broken flush tap and was covered in spiderwebs in all nook and corners.... the lady at the reception unwillingly agreed for the change upon asking.... she was making faces as if we asked something that we were not entitled to... however, to our dismay... the next room had entire wall panel opened in the bathroom as shown in the picture which could allow rats or insects play in the room at night clearly making it dangerous to stay in... we asked to either change the room or cancel our booking thinking we will finally get a proper room to stay in. they again unwillingly agreed to it and gave us another room which looked ok at first glance and we moved in... but as stated above... nothing works here....after a few hours when i tried calling in, intercom was not working... doors were jammed too.. had mr shyamaldas not been there to help with everything with a broad smile... we would have left after day 1....

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    The Samilton has replied on Dec 12, 2024

    Dear Guest, Thank you so much for taking the time to give us feedback on your recent stay. It seems that the room was just not up to your standards, and we would like to sincerely apologize for your experience, and will certainly speak with the appropriate departments to ensur... Read more

    Excellent Stay

    Rated 5.0 by ATINDRA CHATTERJEE . Dec 03, 2024

    The rooms and service were excellent

    Do you find this helpful?

    The Samilton has replied on Dec 12, 2024

    Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay with us. We hope to welcome you again soon. Best regards, Management & Staff The Samilton Read more

    Decent property located in the heart of the city.

    Rated 4.0 by Sharad Sharad . Solo Traveller . Nov 21, 2024

    I have been staying in samilton since very early days. The property is located in the heart of the city having a great ambiance. Hygiene is up to the mark, rooms are very well maintained with the latest gadgets, hi - tea served in the morning is awesome, wifi is good with decent speed, staff are very cordial and cooperative. Experience would be incomplete without mentioning the name of rupa madam in the house keeping for extending the gesture in ensuring that rooms are made perfect. Also, farheen at the front desk is very supportive. Breakfast spread is wonderful and the hospitality extended makes the breakfast enjoyable with tasty dishes. Looking forward to staying in samilton during my next visit & would recommend the hotel to all my friends & colleagues.

    Do you find this helpful?

    The Samilton has replied on Dec 12, 2024

    Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks... Read more

    Average experience

    Rated 3.0 by Bhavana Majithiya . Business Traveller . Nov 06, 2024

    Bed linen was dirty, and had bad smell on it. Rest was ok. Can’t expect more from what they charge.

    Do you find this helpful?

    The Samilton has replied on Nov 14, 2024

    Dear Guest, Thank you so much for taking the time to give us feedback on your recent stay. It seems that the room was just not up to your standards, and we would like to sincerely apologize for your experience, and will certainly speak with the appropriate departments to ensur... Read more

    Average Stay

    Rated 3.0 by Mukesh Jariwala . Oct 26, 2024

    rooms need re furnished specially bathrooms 🛀 and ac. unfortunately didn’t click photo

    Do you find this helpful?

    The Samilton has replied on Nov 14, 2024

    Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay with us. We are constantly trying to improve our facilities and amenities and we are also very happy that you found our staff so accommodating. Look forward to welcoming you again at The Sam... Read more

    Good stay

    Rated 3.0 by Shreya Verma . Family Traveller . Oct 20, 2024

    I stayed for three days and had an average experience overall. The accommodations were decent, but the highlight was the staff, who were friendly and helpful. The food was okay, but it was disappointing to find that the menu remained the same each day. While the flavors were acceptable, the lack of variety made meals feel repetitive. Additionally, i noticed a hole in the chickpea sprout during one of my meals, which was off-putting. Overall, the stay was satisfactory, but improvements in the dining experience would enhance the overall visit.

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    The Samilton has replied on Nov 14, 2024

    Dear Guest, Thanks so much for your review. We hope to welcome you again soon. Best regards, Management & Staff The Samilton Read more

    Average stay

    Rated 3.0 by Manas Bhattacharjee . Couple Traveller . Oct 14, 2024

    Located at surat bose road in a prime location in south calcutta - but main issue is lack of noise dampening inside the rooms. The rooms aren’t large either given the price. Staff were courteous.

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    The Samilton has replied on Oct 15, 2024

    Dear Guest, Thank you for your excellent review regarding your recent visit with us. It is always our biggest desire for guests to depart our property with a positive impression of not only our accommodations and location but also our service from check in to check out. Our te... Read more

    Good Stay

    Rated 4.0 by Sharad Sharad . Business Traveller . Sep 04, 2024

    Centrally & thus conveniently located property well maintained. Neat, clean and with utmost care to hygiene. All the staff are very supportive. Decent wi - fi. The buffet breakfast spread is good with ample options, the taste is good & the ambience is very nice. I have been staying in this hotel for years & looking forward to visiting again. I would surely recommend this property to all my colleagues & friends.

    Do you find this helpful?

    The Samilton has replied on Oct 15, 2024

    Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks... Read more

    Descent and average hotel to stay if travel-ling for business purpose

    Rated 3.0 by shruti keshri . Business Traveller . Aug 24, 2024

    Hotel is descent, centrally located. Rooms are small, ac does not work properly. Quality of toiletries and towels could be better

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    The Samilton has replied on Oct 15, 2024

    Dear Guest, Thanks so much for your review. We are constantly trying to improve our facilities and amenities. Look forward to welcoming you again at The Samilton. Best regards, Management & Staff The Samilton Read more

    Average Stay

    Rated 3.0 by Birupakhya Prasad . Solo Traveller . Jul 20, 2024

    Small size room, not 200sqft room as mentioned. Room size is small where as mentioned 200 sqft while booking.

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    The Samilton has replied on Nov 14, 2024

    Dear Guest, Thanks for your feedback. The different types of rooms with their sizes are all clearly listed and the pictures show the rooms and exterior. Best regards, Management & Staff The Samilton Read more

    Very good i am impressed this hotel wonderful experience

    Rated 5.0 by PRATIKUMAR ATULKUMAR PATEL . Business Traveller . Jul 14, 2024

    Very good room and nice service wonderful staff and good quality food i am impressed this property i am happy

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    The Samilton has replied on Jul 21, 2024

    Dear Guest, Thanks so much for the great review, we are so glad you enjoyed your stay with us. We hope to welcome you again. Best regards, Management & Staff The Samilton Read more

    Excellent Stay

    Rated 5.0 by Darshan Chauhan . Business Traveller . Jun 29, 2024

    It is a nice location and good service and maintain good condition. Good breakfast and nice room service, only one hotel of kolkata will provide complimentary tea in the mornig

    Do you find this helpful?

    The Samilton has replied on Jul 15, 2024

    Dear guest, Thank you so much for the feedback on your recent stay. We always love hearing that you enjoyed your stay, and would love for you to visit us again! Best regards, Management & Staff The Samilton Read more

    Hotel review

    Rated 5.0 by Mainak Chandra . Family Traveller . Jun 16, 2024

    I have a very nice and enjoyable stay. The room was very neat and clean and the hotel staff behaviour was also good

    Do you find this helpful?

    The Samilton has replied on Jul 15, 2024

    Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks... Read more

    Average say with poor quality of service

    Rated 3.0 by Manish Kumar Singh . Business Traveller . May 25, 2024

    It was an average stay. Room was cozy and clean however room service is worst they were taking time to deliver 1 hr for 1 bottle water and coffee. Breakfast menu is limited and you can choose only 1 item within the menu.

    Do you find this helpful?

    The Samilton has replied on Jun 12, 2024

    Dear Guest, Thank you for providing your feedback. Please accept our sincerest apologies for the inconveniences you faced during your time here. Your experience is certainly not reflective of a typical stay with us. Best regards, Management & Staff The Samilton Read more

    Excellent Stay

    Rated 5.0 by Abhirup Singh . May 24, 2024

    The hotel was very neat and clean. Staff was very helpful and polite. Will visit again.

    Do you find this helpful?

    The Samilton has replied on Jun 12, 2024

    Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks... Read more

    Terrible Stay

    Rated 1.0 by Riya Das . May 08, 2024

    Room unclean no wifi staff communication skill is too bad security is bad nothing is good to stay again in this hotel or recommend anyone to stay

    Do you find this helpful?

    The Samilton has replied on May 11, 2024

    Dear Guest, Thank you so much for taking the time to give us feedback on your recent stay. It seems that the room was just not up to your standards, and we would like to sincerely apologize for your experience, and will certainly speak with the appropriate departments to ensur... Read more

    Good Stay

    Rated 4.0 by Chander Asrani . Business Traveller . May 06, 2024

    Clean, decent. Warm staff both at reception and room service. Good varied option of food. Tasty meals with rational pricing

    Do you find this helpful?

    The Samilton has replied on May 11, 2024

    Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks... Read more

    Great stay. Samilton stay

    Rated 4.0 by Siddharth Desai . Solo Traveller . Apr 30, 2024

    Stay was comfortable and the front desk was very cooperative and on their toes for any help requested for. Looking forward for stay in all my future trips to kolkata.

    Do you find this helpful?

    The Samilton has replied on May 11, 2024

    Dear Guest, Thanks so much for your review and we are so glad you enjoyed your stay with us. We hope to welcome you again soon. Best regards, Management & Staff The Samilton Read more

    Superb stay and want to stay again, if visit kolkata

    Rated 5.0 by Sheetal Gupta . Business Traveller . Apr 28, 2024

    Very good hospitality and cleaness. Good and healthy breakfast. Billing is very smooth.

    Do you find this helpful?

    The Samilton has replied on May 11, 2024

    Dear Guest, I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Kolkata. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks... Read more

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