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Review Of The Leela Ashtamudi, A Raviz Hotel0123401234

Mathilil, Kollam | 8 minutes walk to Thevalli palace

    User Ratings & Reviews

    Important information that you need to know before you book!

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    • COUPLE
    • FAMILY
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    • SOLO
    4.4

    Excellent

    743 User Reviews and 1222 Ratings

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    Guest Reviews

    Good Stay

    Rated 4.0 by Archana Chhabra . Dec 28, 2024

    More staff is required while the hotel is running at capacity. The days the crowd was less the service was excellent but the days the hotel was full they struggled and there were massive delays in service.

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 30, 2024

    Dear Guest, Namaste! Thank you for your feedback! It sounds like the hotel provides excellent service when it's less crowded but faces challenges during peak times due to staffing shortages. This is an important point for potential guests to be aware of. We shall ta... Read more

    Stay at ashtamudi

    Rated 3.0 by Devarajan Hariharan . Family Traveller . Dec 26, 2024

    Whats good - - the property is unique with awesome view of the ashtamudi lake / backwaters - food was really good all the 3 days we stayed needs improvement- - maintenance of rooms needs improvement. Cleaning was not done well whats bad- - the resort seems to be really understaffed for the crowd they have - they are hosting a lot of private functions which makes the place seem really crowded - because of the crowd, the service is very very slow.

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 28, 2024

    Dear Guest, Namaste! Thank you for your feedback! It seems like you had a mixed experience during your stay. The view of Ashtamudi Lake and the quality of food stood out as highlights, which are certainly memorable aspects of the property. However, the issues with room m... Read more

    Poor Stay

    Rated 2.0 by Amal M . Dec 25, 2024

    Room was stinky and service was not really upto the mark no proper reception no welcome drink

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 27, 2024

    Dear Guest, Namaste! Thank you for your rating and feedback! It seems you had a disappointing experience. A stinky room and inadequate service, combined with a lack of reception protocol and no welcome drink, can significantly impact the overall stay. Hotels should pr... Read more

    Average Stay

    Rated 3.0 by premnath rajan . Dec 22, 2024

    Pro polite staff cons smallest bath and toilet rooms i have ever been too, smaller than toilets in trains. No bathroom doors, so the bathtub was useless overpriced food- 600 plus tax for veg sandwich old building, accumulated stains and dirts. Room service forgot my order - second call committed a call back but no return - third call was very happy to cancel my order

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 24, 2024

    Dear Guest, Namaste! Thank you for your time to rate us! It seems like your experience had both positives and negatives. Here's a summary based on your input: We shall take this feedback constructively and work towards enhancing the service quality. Politeness, atten... Read more

    Good Stay

    Rated 4.0 by Sahil Goyal . Dec 22, 2024

    our stay at the leela ashtamudi was nothing short of magical! nestled amidst the serene beauty of the ashtamudi lake, the property offers a perfect blend of luxury and tranquility. the breathtaking views of the backwaters, combined with the lush greenery, created a calming and rejuvenating atmosphere. the hospitality was outstanding. from the warm welcome to the attentive service throughout our stay, the staff ensured we felt at home. our villa was impeccably clean, spacious, and beautifully designed, with every detail thoughtfully catered to. the private sit-out overlooking the lake was a highlight—it allowed us to soak in the beauty of nature in absolute peace. the culinary experience was exceptional. the restaurant offered a wide range of local delicacies and global cuisines, and each dish was a delight to the taste buds. the seafood, in particular, was fresh and flavorful, showcasing the richness of kerala’s culinary traditions. the property also offers numerous activities, from houseboat rides to ayurvedic spa treatments, ensuring there’s something for everyone. we left feeling relaxed, refreshed, and thoroughly pampered. the leela ashtamudi is a destination in itself and a perfect getaway for anyone looking to escape the hustle of city life. we can’t wait to return to this paradise.. i added the images

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    Good property (slightly aged, great service

    Rated 4.0 by Kiran R . Couple Traveller . Dec 20, 2024

    The property was great. Right on the bank of the river. It's an old property and the age has started showing, especially in the washrooms. Nothing too shabby though. The property does not have too much open space outside. Great service. Food was good as well.

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 23, 2024

    Dear Guest, Namaste! Thank you for your rating and feedback! It sounds like you had a pleasant stay at the property despite it being older. The riverside location must have been a beautiful aspect of your experience. It’s good to hear that the service and food met your... Read more

    Excellent ambience and resort experience

    Rated 5.0 by AFSAL R . Family Traveller . Dec 18, 2024

    It was a wonderfuly located resort close to backwaters of ashtamudi lake. We got a complementary half hour house boat ride. Buffet food was excellent included with so much of varieties. We opted for lake view category room. That outside view was stunning. Rooms are all well maintained and neat. House keeping staff doing their work perfectly. Main thing is that the staff courtesy. Their behavior was so nice to guests. My opinion is that the resort is maintaining their 5star value not only in paper but in real and the staffs are all doing their job with a passion. Excellent. Thank you leela raviz.

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    Wonderful stay

    Rated 4.0 by Anjali vinod . Couple Traveller . Dec 15, 2024

    Very good stay. Food and ambience at ranthal restaurant was awesome. Complimentary cruise was good

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 17, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and feedback! It sounds like you had a fantastic experience! I'm glad to hear the food and ambiance at Ranthaal Restaurant were excellent, and you enjoyed the complimentary cruise. If you have any other highlights ... Read more

    We really loved the stay at leela raviz!

    Rated 5.0 by Liju Sukumar . Business Traveller . Dec 15, 2024

    First of all, the location is absolutely stunning and peaceful. The staff were incredibly polite, friendly, and attentive, truly making us feel at home with their warm hospitality. The experience was thoroughly enjoyable, and i appreciated the thoughtful blend of modern comfort with traditional kerala architectural designs. The food was exceptional, full of authentic flavors, and left us wanting more. A perfect stay overall!

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 17, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and feedback! Your stay seems to have been a perfect blend of serenity, exceptional hospitality, and cultural charm. The stunning and peaceful location set the ideal tone for your visit, while the polite, friendly,... Read more

    Excellent Stay

    Rated 5.0 by Priyanshi Saxena . Dec 12, 2024

    The property is beautiful and the staff was very polite and helpful. They helped us with early check in. I would highly recommend this place.

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 17, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and feedback! It sounds like you had a fantastic experience! I can note your positive feedback about the beautiful property, polite and helpful staff, and their assistance with an early check-in, as well as your high ... Read more

    Awesome and mindblowing experience

    Rated 5.0 by Shivangi Purohit . Family Traveller . Dec 10, 2024

    We went for our anniversary celebration to leele ravi’s and the i must say you will get more then you thought. Beaut-ambiance stay and suraj and neeraj were very good and helpful all the time. Neeraj helped us from checkin to chekout and took care of all our small needs. Boating and dinner was swamping worth to go with family

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 12, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and feedback! It sounds like your anniversary celebration at Leela Raviz was truly special! The beautiful ambiance, thoughtful service from Suraj and Neeraj, and the added charm of boating and dinner made it a memo... Read more

    Good Stay

    Rated 4.0 by Jacob Mathai . Couple Traveller . Dec 02, 2024

    We had a pleasant 2 nights stay at leela raviz, kollam. I and my wife reached the property at 2 pm. The greetings should have been improved with a garland and fresh juice (instead of powder mixed juice) or coconut water. Rooms and view to ashtamudi lake were superb. The boating on the first day was good. The same route was repeated on the 2nd day. Breakfast, lunch, dinner, and thattukada tea/snacks were very tasty and abundant. Thanks to the chef/dining staff for arranging their cake on the previous night and organizing the ordered cake on the birthday of my wife on 28th november. One of the lifts had herbal oil smell due to the spa on the 6th floor, suggesting frequent cleaning and perfuming. All the staff, front desk team were very cooperative and cordial. Overall, we enjoyed the stay and will definitely visit again. Thx, jacob matha

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 05, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and feedback! It's lovely to hear about your pleasant two-night stay at Leela Raviz, Kollam, and the thoughtful feedback you've shared adds to the experience. Your appreciation for the staff and thoughtful mention... Read more

    Excellent Stay

    Rated 5.0 by Merun Sudhakar . Dec 01, 2024

    We arrived at the hotel around 3. 30pm. We were welcomed by the staff. Our luggages were taken care of by vineenth during arrival and departure. He offered us the welcome drink. His service is excellent. The checkin process was fast and no issues were there unlike other hotels. The allotted was as per the booking. The room was near and clean and the toilets too were clean. Even though we missed the complimentary boat ride at 4. 30pm they offered us boating in shikara which was very exciting. It was a 45 mins ride. The hotel premises were excellent and the staffs were always there to keep the surrounding clean. Whenever we use to see a staff in the premises they used to greet us, this we don't find anywhere. The service of security staff was also excellent. We express our thanks to thanks to all of them. We had selected a two meal package and the food was excellent and the service people were doing great. Both the dinner buffet and breakfast buffet was excellent with variety of food choices. We had a one day stay at the hotel. The room was well equipped with all the necessary amenities. Thanks to make my trip and leela raviz ashtamudi for offering us wonderful stay which we would definitely be our memorable stay. Thanks to all the staff at leela raviz ashtamudi. Thank you

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    The Leela Ashtamudi, A Raviz Hotel has replied on Dec 03, 2024

    Dear Guest, Namaste! Thank you for your feedback. It sounds like you had an exceptional and memorable stay at The Leela Raviz Ashtamudi. Your detailed feedback highlights the hotel's strengths, including: Warm Welcome: A seamless check-in process and excellent service... Read more

    Terrible stay - avoid!

    Rated 1.0 by Roshan Rebello . Business Traveller . Nov 27, 2024

    Terrible property. Loud music (to play after midnight) was playing till the wee hours of the morning with drunk people howling at the top of their voice. Could barely sleep. Drunk stoned folks tried to open my room at-least twice. Horrible experience. Best avoided as this property is used to host weddings where celebrations go on for long hours and the rooms echo with noise

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    The Leela Ashtamudi, A Raviz Hotel has replied on Nov 30, 2024

    Dear Guest, Namaste! Thank you for your feedback! I'm sorry to hear about your unpleasant experience. Noise disruptions, especially during weddings and celebrations, can indeed detract from a peaceful stay. It's valuable feedback for anyone considering the property, a... Read more

    Very beautiful property

    Rated 5.0 by Senthil Kumar K C . Business Traveller . Nov 25, 2024

    Loved the stay. Overlooking the backwaters, it is such a beautiful property. Front desk was very helpful.

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    The Leela Ashtamudi, A Raviz Hotel has replied on Nov 28, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and feedback! It's great to hear you had a wonderful stay! The serene backwater views and the beautiful property at The Leela Raviz seem to have left a lasting impression. It's always a pleasure when the front d... Read more

    Calm and relaxing with a touch of luxury

    Rated 5.0 by Ayush Chaddha . Family Traveller . Nov 18, 2024

    Had a wonderful 2 day stay at the property and can’t complain on any aspect of the hospitality. The staff is really helpful and they go well beyond to make your stay as good as possible. The property location is amazing as well.

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    The Leela Ashtamudi, A Raviz Hotel has replied on Nov 19, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and feedback! Your positive experience at the property shines through! Here's a quick summary of your feedback: Hospitality: Exceptional, with staff going above and beyond to ensure a great stay. Location: Amazi... Read more

    Great for family gateway

    Rated 5.0 by simin singh . Family Traveller . Nov 16, 2024

    Our stay was pleasant. The staff was warm and courteous. The food was excellent. Beautiful property and it’s kid friendly

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    The Leela Ashtamudi, A Raviz Hotel has replied on Nov 18, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and feedback! It’s heartwarming to hear that your stay was pleasant and enhanced by the warm and courteous staff. The excellent food and beautiful, kid-friendly property make it sound like a perfect getaway for fam... Read more

    Good Stay

    Rated 4.0 by Urmil Mehta . Group Traveller . Nov 10, 2024

    Property location is very beautiful and picturesque. Food is good and buffet is highly recommended. One very BIG RED FLAG 🚩 for me is that the swimming pool has loads of broken and chipped tiles. In our group we had 8 kids and 2 of them got severe hurt on broken tile edges.... Very poor standard of maintenance. Other services and amenities are very well taken care of.

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    Good Stay

    Rated 4.0 by Alok Bagri . Group Traveller . Nov 09, 2024

    Nice property on lake ashtamudi, excellent food. Could have more activities for the kids. Private lake cruise was good.

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    The Leela Ashtamudi, A Raviz Hotel has replied on Nov 11, 2024

    Dear Guest, Namaste! Thank you for your feedback! Sounds like a beautiful stay by the lake! The great food and private lake cruise must have made it memorable. More kid-friendly activities would definitely add to the family experience. Thanks for sharing! We look f... Read more

    Excellent Stay

    Rated 5.0 by Nivedita Mallick . Nov 06, 2024

    Excellent

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    The Leela Ashtamudi, A Raviz Hotel has replied on Nov 11, 2024

    Dear Guest, Namaste! Thank you for your 5-Star rating and excellent feedback! We're delighted to know that you consider us a good and highly rated hotel. We look forward to welcoming you back for another peaceful and enjoyable stay. Warm Regards, Read more

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