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You are booking hotel for more than 30 days

Review Of Cloud 9 Kothamangalam0123401234

Thankalam, Kothamangalam

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.0

    Very Good

    50 User Reviews and 96 Ratings

    Location4.4

    Room4

    Food3.5

    Amenities3.5

    Hospitality4.4

    Cleanliness3.7

    Sort By:

    Guest Reviews

    Excellent Stay

    Rated 5.0 by DR PRASHANTH PS . Aug 06, 2024

    The check in was smooth and hassle free room was clean and tidy dinner i had from the restaurant on ground floor food was also tasty and had enough quantity

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    Poor Stay

    Rated 2.0 by Akhila Sh . May 29, 2024

    The room's cleanliness was ok and food is also nice. And the outer ambience of the hotel is also good. And staying was comfortable. But the main thing they have to maintain the bathroom. But the bathroom was very bad they do not maintain the bathroom neat and tidy. We cant use that bathroom for just even taking a bath. Bathroom wall and floor is full of dirt and we can't even enter that bathroom on our barefoot. This is my genuine opinion. Thanku. No i don't have

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    Average Stay

    Rated 3.0 by Karthikeyan Papaiyan . Family Traveller . May 13, 2024

    Good stay! Quick check in.. the food price is expensive

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    Good Stay

    Rated 4.0 by rehna anu . May 05, 2024

    The ac conditioning was good, the bed was comfortable aswell. But the baathroom was not as expected, i have stayed in many hotels and every bathroom was pretty clean, it maybe becuz it's an old hotel but the tiles had dirt in between and i personally dint take a shower cu z i felt uncomfortable. If the bathroom was also upto the room and other facilities it wud have been excellent

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    Average Stay

    Rated 3.0 by justimol Rickson . Business Traveller . May 04, 2024

    The room was acceptable, but the washroom resembled that of a low-budget lodge. The front desk staff was courteous and friendly. However, the standout was the dining staff member who took phone orders - his attitude made guests feel like they were inconveniencing him. With just one staff member behaving in such a manner, the entire reputation of the hotel could be compromised.

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    If no other choice

    Rated 3.0 by anoop nair . Solo Traveller . Apr 27, 2024

    Room is spacious, bathroom was dirty, food was bad and overpriced, just an ok place, staff was never helpful and even rudely asked to leave in the morning itself

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    Pathetic service

    Rated 1.0 by Guruprasad G . Couple Traveller . Apr 06, 2024

    One of the worst experiences ever, the front desk staffs were very arrogant, i requested early check-in and they gave me room by 7:30 and started charging for extra hours. Will never recommend this hotel ever again

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    Poor maintenanc

    Rated 3.0 by chandrashekhar Shetty . Family Traveller . Dec 31, 2023

    Property is old maintenance is not taken care off before checking had multiple issues with the sink and shower in the bathroom. Overall stay was ok.

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    Average Stay

    Rated 3.0 by Atif Anjum . Couple Traveller . Dec 08, 2023

    Rooms are not worth the money, there were small cockroaches in the room and very hot water everywhere in the washroom, no mixture of hot and cold water.

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    Good property in kothamangalam

    Rated 4.0 by Chirayath Devadathan . Aug 21, 2023

    Very friendly staff in reception and restaurant. Spacious and well furnished rooms. Nice place for families.

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    Average Stay

    Rated 3.0 by Tinny Anna . Couple Traveller . Jul 28, 2023

    Service was fine but when we check out they asked for compensation saying we made damage there where in it was just a matter for laundering. They kept calling till we pay.

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    Comfy

    Rated 5.0 by Divya George . Family Traveller . Jul 11, 2023

    The stay was super comfy and the staffs were all cooperative. The property is located in the town itself and you have all the options nearby

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    Peaceful and pleasant

    Rated 4.0 by Shreehari Nair . Solo Traveller . Jun 24, 2023

    Everything from checkin to checkout was very smooth. Good rooms, spacious. Bathroom are a little small, but sufficient for our utility. Staff were very friendly and polite. Quantity of food served was good.

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    Hygiene and neet rooms

    Rated 3.0 by Jithu Babu . Couple Traveller . Apr 18, 2023

    Everything is fine bt reception guy communication is not good

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    I had an excellent stay

    Rated 5.0 by archana nair . Business Traveller . Apr 03, 2023

    The room was very neat and tidy, all the amenities were provided prior itself, eg : iron box, water, sanitary items etc. The room was spacious, cozy and elegant. Thanks cloud 9 kothamangalam for the wonderful experience.

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    Good was good but costly ordered a juice got it in time but the juice was not fresh, some of the front desk staffs behaviour was bad, room was over priced

    Rated 3.0 by Shinto Thomas . Couple Traveller . Jan 17, 2023

    Costly but washroom was unhygienic

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    Sooper

    Rated 5.0 by Jelson Jose . Jan 02, 2023

    Sooper stay sooper admosifer and good service

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    Very nice

    Rated 5.0 by Vipin Simon . Family Traveller . Oct 22, 2022

    Went with family. Very nice ambiance. Good food. Friendly and helpful staff. Will come again.

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    superb

    Rated 5.0 by Arvind Mishra . Business Traveller . Sep 20, 2022

    excellent location quality food and super room and service

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    Poor Stay

    Rated 2.0 by akbar pv pv . Sep 18, 2022

    Hotel dealing was fine, but after showering, when i tried to dry my hair with a drier, i got a current shock from the drier. My hand was in terrible pain for 4 days. When i mentioned it at the reception, they did not give it much seriousness. It made me very upset. So my rating is 2

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