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You are booking hotel for more than 30 days

Review Of THE CHRYSOBERYL HOTEL& CONVENTION CENTRE0123401234

Collectorate, Kottayam

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.1

    Good

    83 User Reviews and 108 Ratings

    Location4.2

    Room3.7

    Food2.9

    Amenities3.6

    Hospitality3.7

    Cleanliness3.7

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    Guest Reviews

    Comfortable and convenient stay

    Rated 4.0 by Renit Kurisunkal . Couple Traveller . Nov 25, 2024

    Friendly and helpful staff. Comfortable and convenient stay in the centre of city kottayam, recommended

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    Terrible Stay

    Rated 1.0 by Smithesh Thulaseedharan . Nov 21, 2024

    Room and bathroom was not clean, ac was not cooling and no fresh towels. Overall not worth the price at this hotel.

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    Ghost hotel

    Rated 1.0 by abhishek rajput . Solo Traveller . Oct 05, 2024

    Ghost hotel - i was only guest in a 40 room hotel. Only one person at reception. Means total 2 person in such a big hotel. I think the hotel is about to close. Better avoid this is hotel and sleep on streets

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    Good modern room

    Rated 4.0 by Roshan Chandy . Business Traveller . Jul 31, 2024

    Good rooms and good breakfast and location. Could have been a little brighter lit at entrance and landscaping outside.

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    bad experience

    Rated 3.0 by Buddhi Tamang . Business Traveller . Jun 07, 2024

    Rooms are okay but no option in breakfast we have to eat that what they Serv ! Only 2/3 items we asked for a glass of fresh juice in breakfast a serving boy told no juice! they served us only appam with egg curry in breakfast !😭 please at list keep 5/6 items with some cut fruits and fresh juice!

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    Need value for money

    Rated 2.0 by Joe Manuel . Family Traveller . Apr 21, 2024

    No room service. Though charges are very high. I booked in makemytrip since the rating was high. Staff need to cater to customer needs.

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    Cheated after booking 5 star property

    Rated 1.0 by Jyothis George . Family Traveller . Oct 27, 2023

    I have booked two rooms with king size bed with complementary breakfast package for single night. On arrival at the property, there was no staff at the reception. Despite the fact that it's a five star hotel, the person who takes the luggage was "omnipresent" at all scenario. He told the renovation is going on. Hence there is no kitchen/ in-room dining. Though there is tv no channels available as data cable was expired. No mini bar to store food. Poorly maintained laundry and low quality amenity for personal care.

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    THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Nov 03, 2023

    Dear sir, Thank you for bringing this to our attention. We are sorry to hear that you had a negative experience with our service. We take all the feedback seriously and would like to express our sincerest apologies for any inconvenience or frustration you ma... Read more

    Great stay

    Rated 4.0 by Pratik Nayak . Couple Traveller . Oct 26, 2023

    Simple, courteous staff and good experience. The room was clean, close to the city centre. Didn’t get a chance to try the breakfast though

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    THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Nov 01, 2023

    Dear sir, Thank you very much for your valuable feedback. Regards, jomon Read more

    Calm atmosphere and good and neat room

    Rated 5.0 by Sambasivan M P . Family Traveller . Sep 04, 2023

    Was a good experience and room is well maintained and good attitude of staff. Good location and ambience and parking area.

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    THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Nov 01, 2023

    Dear sir, Thank you very much for your valuable feedback. Regards, jomon Read more

    Could be better

    Rated 3.0 by stephan abraham . Business Traveller . Jul 11, 2023

    Rooms are clean but could be better with aminities with asked price. Would reccomend more staffs. Stay was comfortable

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    THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Nov 04, 2023

    Dear guest, Thank you for your valuable feedback. We welcome your suggestions and comments you have made. Definitely we will take all your points seriously to become ourselves perfect. THANK YOU... Read more

    Terrible Stay

    Rated 1.0 by Joseph Stephen . Feb 14, 2023

    Hi never had an experience like this. There is no amenities like drinking water, restaurant, no reception & house keeping, wifi, hot water for bathing. If any bookings happen in future, pols check and confirm if that hotel provides everything.

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    THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Jun 15, 2023

    We had already conveyed to the guest that the property is being closed for renovation & thus didn't entertain the booking of this guest. Read more

    Worst hotel ever stayed

    Rated 1.0 by sebastian abraham . Family Traveller . Jan 11, 2023

    No water in the morning. In bath room and toilet breakfast was very bad. Found chicken born in egg curry. Room service very very bad don't recommend to any body

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    No food no diner

    Rated 1.0 by Ravi Bhalla . Business Traveller . Oct 09, 2022

    We book with dinner with breakfast but 9 o’clock diner will be closed we no diner we call to but not shot-out

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    A lonely stay in big hotel

    Rated 4.0 by ramesh kumar . Family Traveller . Oct 07, 2022

    My family was only one gust in the hotel no internet facility staff was good food good but no much choice

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    Unpleasant and uncomfortable

    Rated 2.0 by Rachel John . Couple Traveller . Sep 19, 2022

    Breakfast was very late not buffet and had to order and wait even after8. 30 had to ask for even the two bottles of water which was mandatory even the coffee and any sachet had to be asked, then only it was given the restaurant had no proper food, to order at lunch and dinner unpleasant stay

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    Shortage of staffs

    Rated 3.0 by Shameer Moothedath . Business Traveller . Jul 19, 2022

    Location is fine, the property lacked maintenance and there was a huge shortage is human resource.

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    Poor standards

    Rated 2.0 by DELIN MATHEW . Business Traveller . May 20, 2022

    Swimming pool is non functional. Dirty sheets. No breakfast buffet

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    Kindly avoid staying in this hotel

    Rated 1.0 by RAVI KOTTARAKARA . Business Traveller . Nov 11, 2021

    The worst hotel i have stayed. Not clean, shabby, no resturants after 8. 45pm. Only swiggy u have to order. No food room service between 9pm and 8am morning. Disastrous

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    Better room

    Rated 3.0 by Prathima S Kumar . Solo Traveller . Feb 11, 2020

    The Hotel was empty but they gave me a room which had a broken window with masking tapes.

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    Excellent Stay

    Rated 5.0 by Asif Ibrahim M . Jan 24, 2020

    Good comfortable and spacious room. Clean and neat bathroom. Front desk welcome and was receptive. Thanks.

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