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Collectorate, Kottayam
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Guest Reviews
Comfortable and convenient stay
Rated 4.0 by Renit Kurisunkal . Couple Traveller . Nov 25, 2024
Friendly and helpful staff. Comfortable and convenient stay in the centre of city kottayam, recommended
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Terrible Stay
Rated 1.0 by Smithesh Thulaseedharan . Nov 21, 2024
Room and bathroom was not clean, ac was not cooling and no fresh towels. Overall not worth the price at this hotel.
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Ghost hotel
Rated 1.0 by abhishek rajput . Solo Traveller . Oct 05, 2024
Ghost hotel - i was only guest in a 40 room hotel. Only one person at reception. Means total 2 person in such a big hotel. I think the hotel is about to close. Better avoid this is hotel and sleep on streets
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Good modern room
Rated 4.0 by Roshan Chandy . Business Traveller . Jul 31, 2024
Good rooms and good breakfast and location. Could have been a little brighter lit at entrance and landscaping outside.
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bad experience
Rated 3.0 by Buddhi Tamang . Business Traveller . Jun 07, 2024
Rooms are okay but no option in breakfast we have to eat that what they Serv ! Only 2/3 items we asked for a glass of fresh juice in breakfast a serving boy told no juice! they served us only appam with egg curry in breakfast !😭 please at list keep 5/6 items with some cut fruits and fresh juice!
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Need value for money
Rated 2.0 by Joe Manuel . Family Traveller . Apr 21, 2024
No room service. Though charges are very high. I booked in makemytrip since the rating was high. Staff need to cater to customer needs.
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Cheated after booking 5 star property
Rated 1.0 by Jyothis George . Family Traveller . Oct 27, 2023
I have booked two rooms with king size bed with complementary breakfast package for single night. On arrival at the property, there was no staff at the reception. Despite the fact that it's a five star hotel, the person who takes the luggage was "omnipresent" at all scenario. He told the renovation is going on. Hence there is no kitchen/ in-room dining. Though there is tv no channels available as data cable was expired. No mini bar to store food. Poorly maintained laundry and low quality amenity for personal care.
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THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Nov 03, 2023
Dear sir, Thank you for bringing this to our attention. We are sorry to hear that you had a negative experience with our service. We take all the feedback seriously and would like to express our sincerest apologies for any inconvenience or frustration you ma... Read more
Great stay
Rated 4.0 by Pratik Nayak . Couple Traveller . Oct 26, 2023
Simple, courteous staff and good experience. The room was clean, close to the city centre. Didn’t get a chance to try the breakfast though
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THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Nov 01, 2023
Dear sir, Thank you very much for your valuable feedback. Regards, jomon Read more
Calm atmosphere and good and neat room
Rated 5.0 by Sambasivan M P . Family Traveller . Sep 04, 2023
Was a good experience and room is well maintained and good attitude of staff. Good location and ambience and parking area.
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THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Nov 01, 2023
Dear sir, Thank you very much for your valuable feedback. Regards, jomon Read more
Could be better
Rated 3.0 by stephan abraham . Business Traveller . Jul 11, 2023
Rooms are clean but could be better with aminities with asked price. Would reccomend more staffs. Stay was comfortable
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THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Nov 04, 2023
Dear guest, Thank you for your valuable feedback. We welcome your suggestions and comments you have made. Definitely we will take all your points seriously to become ourselves perfect. THANK YOU... Read more
Terrible Stay
Rated 1.0 by Joseph Stephen . Feb 14, 2023
Hi never had an experience like this. There is no amenities like drinking water, restaurant, no reception & house keeping, wifi, hot water for bathing. If any bookings happen in future, pols check and confirm if that hotel provides everything.
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THE CHRYSOBERYL HOTEL& CONVENTION CENTRE has replied on Jun 15, 2023
We had already conveyed to the guest that the property is being closed for renovation & thus didn't entertain the booking of this guest. Read more
Worst hotel ever stayed
Rated 1.0 by sebastian abraham . Family Traveller . Jan 11, 2023
No water in the morning. In bath room and toilet breakfast was very bad. Found chicken born in egg curry. Room service very very bad don't recommend to any body
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No food no diner
Rated 1.0 by Ravi Bhalla . Business Traveller . Oct 09, 2022
We book with dinner with breakfast but 9 o’clock diner will be closed we no diner we call to but not shot-out
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A lonely stay in big hotel
Rated 4.0 by ramesh kumar . Family Traveller . Oct 07, 2022
My family was only one gust in the hotel no internet facility staff was good food good but no much choice
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Unpleasant and uncomfortable
Rated 2.0 by Rachel John . Couple Traveller . Sep 19, 2022
Breakfast was very late not buffet and had to order and wait even after8. 30 had to ask for even the two bottles of water which was mandatory even the coffee and any sachet had to be asked, then only it was given the restaurant had no proper food, to order at lunch and dinner unpleasant stay
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Shortage of staffs
Rated 3.0 by Shameer Moothedath . Business Traveller . Jul 19, 2022
Location is fine, the property lacked maintenance and there was a huge shortage is human resource.
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Poor standards
Rated 2.0 by DELIN MATHEW . Business Traveller . May 20, 2022
Swimming pool is non functional. Dirty sheets. No breakfast buffet
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Kindly avoid staying in this hotel
Rated 1.0 by RAVI KOTTARAKARA . Business Traveller . Nov 11, 2021
The worst hotel i have stayed. Not clean, shabby, no resturants after 8. 45pm. Only swiggy u have to order. No food room service between 9pm and 8am morning. Disastrous
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Better room
Rated 3.0 by Prathima S Kumar . Solo Traveller . Feb 11, 2020
The Hotel was empty but they gave me a room which had a broken window with masking tapes.
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Excellent Stay
Rated 5.0 by Asif Ibrahim M . Jan 24, 2020
Good comfortable and spacious room. Clean and neat bathroom. Front desk welcome and was receptive. Thanks.
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