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Review Of Rock Heaven Resort
Bhanswara, Lansdowne | 19.3 km from city centre
User Ratings & Reviews
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Guest Reviews
Hotel visit
Rated 4.0 by kamaldeep Mr . Couple Traveller . Nov 21, 2023
Room was good, food was very tasty. Washroom was not probably managed. Water locking issue was there.
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Nice stay at rock heaven resort
Rated 5.0 by Kunal Bansod . Family Traveller . Jul 11, 2023
It was nice stay at rock heaven resort. My family enjoyed the stay completely. Room service and food quality was excellent. Rooms were also clean and hygienic. Mr. Rawat took good care of us.
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Poor Stay
Rated 2.0 by Gyanendra Kumar . Jun 12, 2023
Room condition is not good and food is not good also
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Location was God food was costly
Rated 4.0 by Devendar Singh . Family Traveller . May 09, 2023
The location was good and also very quick support from staff. But the food was costly so it is better to include breakfast and dinner in same package. Rest all was good 👍 Superb.
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Not satisfied
Rated 1.0 by Gagan Kalra . Couple Traveller . Jun 23, 2022
Staff was very rude and no cleaning done next day when i asked for clean room manager told me you have to give the room key before leaving the hotel and no body informed as i have to submit the key before leaving the hotel
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback w... Read more
Poor service
Rated 1.0 by Nitin Kumar . Family Traveller . Jun 20, 2022
No one listen on hotel staff. Staff senior argument that i don’t have time to deliver the food in hotel. Baggage was also not carrying. Smelly room washroom also dirty.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback w... Read more
Worst stay & pathetic service
Rated 1.0 by nitin khanagwal . Group Traveller . Jun 20, 2022
Clean water not available, no toiletries provided, very less cleaning and no sense to talk.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback w... Read more
Excellent service but hotel wasn't at par with the cost
Rated 4.0 by Roopa Shivashankar . Family Traveller . May 19, 2022
First pros: 1. The services of
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Average Stay
Rated 3.0 by Mangala Ghosh . Family Traveller . May 17, 2022
Bedsheets were dirty and tv was not working. Communicated this to the reception person but he did not respond for the entire duration of our stay. Food was great but overpriced. Room service was slow.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback w... Read more
Terrible experience
Rated 1.0 by Amith K.S . Group Traveller . Jun 30, 2019
Food pathetic (except free breakfast), dirty bedsheets, unhygienic bathroom, bad odor, dusty rooms etc. Plus no ac and no wifi in The rooms.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback w... Read more
Good place!
Rated 5.0 by Aaskie Malhotra . Group Traveller . Jun 10, 2019
It's a nice hotel for groups 14 kms away from Lansdowne. Nice view. If you are looking for a peaceful place, it's best hotel. Food is good, staff is also good. Rooms were clean. Overall good hotel.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Nice place
Rated 5.0 by Sanjay Mishra . Group Traveller . Jun 09, 2019
Best place to stay near Lansdowne
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Location is good, service ok, food dinner so so, cleanliness to be improved
Rated 3.0 by Vatsala Sugumaran . Family Traveller . Jun 04, 2019
Location is good, service ok, food dinner so so, cleanliness to be improved
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Good stay
Rated 4.0 by Sarita Tripathy . Family Traveller . May 27, 2019
Good food, nice view and good staff. Need more cleanliness. Overall a good experience.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Good Stay
Rated 4.0 by subartha mahalanabis . Family Traveller . May 27, 2019
Nature stay to enjoy The serene beauty of nature
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Excellent Stay
Rated 5.0 by KAMAL KUMAR . Couple Traveller . May 26, 2019
Nice staff with nice location. Love to visit again
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Terrible
Rated 1.0 by tarun kaushal . Family Traveller . Apr 21, 2019
Worst experience of my life I would say. After spending so much money I feel I am cheated and wasted my entire money. Most unhygienic hotel I have stayed. You will find hairs lying on floor which is of someone you don't know. Terrible experience with my kids. Most unhygienic hotel I have seen in my life. They don't offer breakfast early morning. You cannot sleep in quilt provided due to filthy smell. In cooperative staff. Disrespectful people what else should I say.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for sharing your feedback. We are sorry to note that your experience at our hotel was not to your expectation in terms of service quality of reception team. I would like to assure you that we receive guest feedback w... Read more
Not a great experience
Rated 3.0 by Rohit Deol . Jan 27, 2019
Rooms and corridor of hotel were very smelly. Basic amenities like soap shampoo water etc were not available Long power cut. To sum it up it was a disappointing experience.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Family tour
Rated 4.0 by SANJAY KUJUR . Nov 26, 2018
Location is far from the Lansdowne market but have a good surrounding beauty. Food are good and services are very good.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more
Good hotel outside the city
Rated 4.0 by Alok Gupta . Nov 23, 2018
Overall good stay, staff is cooperative, food is average but compared with other local restaurants it is good. Location is 20 km from main lansdowne but with nature and en-route to takes war.
Overall good stay, location is 20 km from landowner but if you want to stay with nature then it is good option.
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Rock Heaven Resort has replied on Aug 29, 2022
Dear guest, greetings from the rock heaven resort! thank you for your wonderful review. The team and i sincerely appreciate your time and are happy to note that you found our accommodation and food excellent and they represented value and quality. We are also grateful for you... Read more