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Chalsa, Lataguri | 22.5 km from city centre
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Guest Reviews
Average Stay
Rated 3.0 by Santu Lahiri . Family Traveller . Dec 22, 2024
Room decoration is poor. Property designing is extremely ridiculous and doesn’t match with a star category hotel. It’s looking as a police barrack. Bathroom should contain at least a bathtub. No match of tariff and facilities provided. Thanks a lot.
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Sinclairs Retreat Dooars has replied on Jan 02, 2025
Dear Sir, Thank you for letting us know about the issues that you experienced during your recent stay at our property in Dooars. Reviews like these give us an opportunity to address areas of improvement within the property. We are disappointed that you were not satisfied with o... Read more
Wonderful tranquil stay at Sinclair' s Chalsa Dooar
Rated 5.0 by Sanjoy Nath . Couple Traveller . Nov 11, 2024
I recently had the pleasure of staying at Sinclair Chalsa Dooars' place on the 7th and 8th of November, and it was an unforgettable experience. Sinclair is an exceptional host who goes above and beyond to make his guests feel welcome. From the moment I arrived, I felt right at home. His attention to detail was impressive, and he ensured that I had everything I needed for a comfortable stay. The space was not only immaculately clean but also thoughtfully arranged, making it both functional and inviting. The ambiance was perfect—quiet, cozy, and a true retreat from the everyday hustle. Sinclair’s local tips and personal recommendations added so much to my stay, and his warm hospitality made my time there truly memorable. I would highly recommend Sinclair’s Chalsa Dooars place to anyone looking for a top-notch experience. Thank you, Sinclair, for a wonderful stay! I hope to return soon.
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Sinclairs Retreat Dooars has replied on Nov 16, 2024
Dear Sir, Thank you so much for sparing time to write a wonderful review with regards to your stay with us at Sinclairs Retreat Dooars. The USP of our property is that the guests ‘live with nature’ and are away from the hustle and bustle of city life. We believe that personalis... Read more
Good Stay
Rated 4.0 by Pubali Sinha Chowdhury . Family Traveller . Oct 18, 2024
It was a pleasant stay. Rooms were quite spacious. Property looks beautiful. However, was expecting better amenities such as a buggy car system for helping at least the elders to move around within the property. I visited the property with my 80 year old parents - it was extremely inconvenient for them to access the restaurant or the parking lot. The property has a lovely swimming pool but without a lifeguard. Several parts of the property are not accessible through wheelchairs. These are basic and should be looked into.
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Ma'am, Thank you for taking the time to review your stay at Sinclairs Retreat Dooars. We are glad that you liked our well-appointed rooms and swimming pool. We also thank you for letting us know about the issues that you experienced during your recent stay at our property. W... Read more
No safety
Rated 4.0 by Raj Sovasaria . Family Traveller . Oct 13, 2024
In swimming pool there is no lifeguard and also tubes to save the life in case of emergency and there is no electric car inside the campus for movement
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Sir, Thank you for your comments. We are saddened that you did not find our facilities and offerings up to your expectations. We sincerely regret any inconvenience caused to you. As a valued guest, your feedback is important to us and we have noted your concerns and will def... Read more
Good Stay
Rated 4.0 by Sankar nath Banerjee . Oct 02, 2024
The gm of this hotel mr. Sarkar has taken very good care of us. Thanks a lot. 5. Special thanks to the gm mr. Prasad for his cooperation and warm welcome.
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Sir, Thank you for sharing your joyous experience and for highlighting our team members who made your stay an amazing one. We are grateful that you liked our hospitality, and we are overwhelmed to receive such compliments. We look forward to welcoming you back again at Sincl... Read more
Terrible Stay
Rated 1.0 by rupesh kumar thakur . Family Traveller . Aug 29, 2024
Everything was haphazard. Swimming pool was dirty. I have to request several times for toy train. Room was like hospital room. Pathway was dirty. I have stayed several times at that resort. But this time horrible experience. In restaurants meal was not served even 2 hours after order. There was air conditioning failure in kids play area. Not even fan was there. I will never recommend to stay there. I was not even 1 star service
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Sir, We thank you for your review. The resort is spread over 20 acres of verdant greenery and built as an ecofriendly destination where one can live with nature, however we are saddened that you did not find our facilities and offerings up to your expectations. We are known ... Read more
Average Stay
Rated 3.0 by Sidhartha Sarkar . Couple Traveller . Aug 16, 2024
The accommodation was okay. However one had to walk some distance to reach the restaurant. The options of the menu was limited and the prices of the items was quite expensive.
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Sir, Thank you for your feedback. We are happy that you liked the accommodation of our property. However, we are indeed saddened by the fact that you did not find our food up to your expectations. We will work on widening the choice of food in the menu and please note that w... Read more
Monsoon getaway to do-oar
Rated 5.0 by Ishwari P Singh Roy . Family Traveller . Jul 27, 2024
The location of the property is great and convenient for all the sight seeing spots. We visited during monsoon and the property was very calming and relaxing. The food from the menu were cooked well and of good quality. The staff was very hospitable.
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Ma'am, Thank you for sharing your experience of your stay with us at Sinclairs Retreat Dooars. We are indeed delighted that you liked our resort, it’s exceptional surroundings and the facilities. We are also happy that you liked the variety of our food. We always lay special... Read more
Excellent Stay
Rated 5.0 by Madhurima Datta . Family Traveller . Jul 10, 2024
I stayed in sinclairs retreat dooars for a night and let me tell you, its hospitality is top notch. Starting from the behaviour of the staffs to the cleanliness of the rooms to the food quality, everything is just so on point. Moreover, the chef himself came to ask about the food when i was having my breakfast. The ambience of the hotel is what i liked the most. The rooms are very spacious. If you are looking for a peaceful and grandeur stay at dooars, don't think twice and just go for this one. They provide mandatory breakfast and the options are huge. Overall, i had my perfect stay there.
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Ma'am, We are delighted to have such wonderful feedback. Thank you for sharing your experience of your stay with us at Sinclairs Retreat Dooars. We are indeed happy that overall, you liked the resort and the facilities. We are also happy that you liked the variety of our foo... Read more
Wonderful property and experience
Rated 5.0 by Yash Chandak . Family Traveller . Jul 06, 2024
"wonderful property with exceptional service. The rooms are immaculate and the amenities top-notch. The staff ensures a memorable experience, making it a perfect getaway"
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Sir, Thank you for sharing your experience of your stay with us at Sinclairs Retreat Dooars. We are happy that overall, you liked the resort and the facilities. The kind words are a great motivation to our team who constantly strive to offer the best to our guests. It will b... Read more
Excellent Stay
Rated 5.0 by Pratibha Sethi . Couple Traveller . Jun 29, 2024
We enjoyed each and every moment with nature rooms outer view service is very good. Tasty and healthy breakfast
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Sinclairs Retreat Dooars has replied on Nov 11, 2024
Dear Sir, Thank you for your wonderful comments about our property, its facilities and the quality of food. The resort is an ideal destination for those who enjoy and love nature. The food in our kitchen is all prepared with fresh ingredients and they are healthy and wholesome. W... Read more
Beautiful property- excellent stay
Rated 5.0 by KHALID IMRAN . Family Traveller . Jun 23, 2024
Its a beautiful property located at a hill top. Lovely view of the valley. The property is well maintained and beautifully curated. The rooms are neat, clean and spacious. The swimming pool and game zone is also excellent. Delicious food at the restaurent. Room service was also quick. Kids loved their stay. Staff was also very courteous. Strongly recommend to explore this beautiful property.
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Unprofessional employee, no emergency backup and non cooperative staf.
Rated 1.0 by Gopi Gupta . Family Traveller . Jun 19, 2024
I had a worst stay experience ever in this hotel. There were no staff available to provide any kind of service and support. The hotel is located in the middle of the jungle and in case of any emergency also there is no service staff available to help you out. There is no staff available at reception to address any of your queries. The receptionist work timing starts from 8 am and in case you want to check out before that there is no one to help you. Basically they have their own rules and policy. I had visited the hotel with my family along with 3 kids but there was no support staff in case of emergency and i had the worst experience. The hotel staff doesn’t know how to speak with the visitors. I request mm t to take necessary action against the hotel and remove such kind of service providers from their portals.
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Good
Rated 4.0 by Sandip Gupta . Family Traveller . Jun 17, 2024
Proparty was good but need more maintenance. There was 10am check out time. I dont like that. No extra activity or any entertenment for gueat.
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Good Stay
Rated 4.0 by Shaktidhar Shaktidhar . Jun 16, 2024
Stay was pleasant. Resort is well maintained with lot of space with greenery. Situated at a fair height among relatively plain landmass. Check out time is little odd at 10 am but they allow upto 11. 30 on request. Breakfast spread was limited.
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Sinclairs Retreat Dooars has replied on Jun 19, 2024
Dear Sir, Thank you for sharing your experience. The team and I are truly grateful for your high praise and appreciation of all our efforts. We are happy that you enjoyed everything – from the service to the facilities to the location. We look forward to welcoming you back again... Read more
Great experience to stay
Rated 5.0 by Samrat Singha . Family Traveller . Jun 16, 2024
It’s a great experience to stay here. Staffs are very helpful. But property should work on their kitchen and food quality.
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Sinclairs Retreat Dooars has replied on Jun 19, 2024
Dear Sir, Thank you for your review and for choosing to stay with us at Sinclairs. We are so happy to hear that you enjoyed a comfortable stay with us and will be sure to pass your compliments along to our staff. We hope to welcome you back very soon. Read more
Awesome Experience in Dooars !
Rated 5.0 by Digbijoy Chowdhury . Family Traveller . May 30, 2024
The property is well maintained, the rooms are clean, amenities are plenty and for fun there are activities like game room both for adults and kids plus 2 separate swimming pools, one for adults one for kids. Overall it was a pleasant stay and the courteous behaviour of the staff just added to the awesome experience.
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Sinclairs Retreat Dooars has replied on Jun 19, 2024
Dear Sir, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sinclairs Retreat Dooars. Our goal is always to exceed your expectations. It is always very heartening to receive comments such as yours and we hope ... Read more
Excellent Stay
Rated 5.0 by Subhankar Basak . May 29, 2024
It was a wonderful stay, superb ambience, wonderful staff and a friendly children's environment. We enjoyed it a lot.
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Sinclairs Retreat Dooars has replied on Jun 19, 2024
Dear Sir, Thank you for giving us a perfect rating. I am sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care and hope to see you real soon. Read more
An absolute engaging place for family, absolute ngaging getaway
Rated 5.0 by Avijit Laha . Family Traveller . May 26, 2024
It's a huge property and excellent stay for couples, family members as well as for corporate team meets. The amenities and its wide range offers plenty options of engaging. Children's park, toy train, swimming pool, kids zone further makes it an absolute kids friendly. Staff members are very good, polite and cooperative. The cottages paced across the garden area are very sooting to eye and relaxing.
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Sinclairs Retreat Dooars has replied on Jun 19, 2024
Dear Sir, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sinclairs Retreat Dooars. Our goal is always to exceed your expectations. If there’s anything we can help you with during your next visit, please don... Read more
Excellent Stay
Rated 5.0 by Saikat Roy Chaudhuri . Family Traveller . May 24, 2024
If you want to spend ur 2/3 days from city hassles with good food and facilities, this is the place
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Sinclairs Retreat Dooars has replied on Jun 19, 2024
Dear Sir, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Sinclairs Retreat Dooars. Our goal is always to exceed your expectations. If there’s anything we can help you with during your next visit, please don... Read more