The Staff at Zostel Leh is highly appreciated by guests for being friendly, helpful, and welcoming. They go above and beyond to make the stay comfortable and memorable. The Location of the property is great, with easy access to the main market and stunning views of the Himalayan mountains. Guests also enjoyed the Food & Dining at the rooftop cafe, although some found it a bit expensive. The Cleanliness of the property could be improved, especially in the bathrooms. However, guests found the property to be a good Value for money and a great place to meet fellow travelers.
Staff
The staff at the property were extremely friendly, helpful, and accommodating. They went above and beyond to make guests feel at home and provided excellent service. Many guests mentioned specific staff members by name and praised their hospitality. For example, one guest mentioned that the staff helped them arrange transportation and provided recommendations for local activities. Another guest mentioned that the staff was always smiling and willing to help with anything they needed.
Location
The property's location was a highlight for many guests, with several mentioning its proximity to the local market and other attractions. Guests appreciated being able to walk to nearby restaurants and shops. Some guests also mentioned the property's views of the surrounding mountains as a highlight. For example, one guest mentioned that the rooftop cafe had a great view of the snow-capped Himalayas.
Food & Dining
Many guests praised the food and dining options at the property. Guests appreciated the quality and taste of the food, as well as the reasonable prices. Some guests also mentioned the rooftop cafe as a highlight, with its great views and cozy atmosphere. For example, one guest mentioned that the omelettes and ginger lemon tea were perfect, while another guest praised the barbecue and bonfire nights.
Cleanliness
Several guests mentioned the cleanliness of the property as a highlight. Guests appreciated the tidy and well-maintained rooms and common areas. Some guests also mentioned the cleanliness of the bathrooms as a highlight. For example, one guest mentioned that the washrooms were clean and well-equipped, while another guest praised the daily cleaning of the rooms.
Value for money
Several guests mentioned the value for money at the property as a highlight. Guests appreciated the affordable prices and felt that they received good quality for the price they paid. Some guests also mentioned the amenities provided as a highlight, such as electric blankets and room heaters. For example, one guest mentioned that the property was a great budget-friendly option with a nice garden outside, while another guest praised the inclusion of heating and tea/coffee in the rooms.
