The Cleanliness of the properties received mixed reviews, with some guests finding it well-maintained and others complaining about dirty washrooms and bed linen. The Location of the properties was convenient for some, while others found it disappointing due to lack of privacy and views. The Staff was helpful and cooperative in most cases, with caretakers going out of their way to assist guests. The Food & Dining was appreciated by many, with guests praising the homemade food and variety of dishes. The Amenities provided by the properties were satisfactory, with swimming pools and games like TT and carrom being well-maintained. However, some guests complained about broken games, non-functional lifts, and extra charges for using utensils and gas.
Cleanliness
The property was well-maintained and clean according to several reviews. The caretakers were helpful in keeping the property clean and tidy. The rooms, bathrooms, and common areas were all found to be clean and hygienic. Some guests appreciated the attention to detail in maintaining cleanliness, such as the laundry and linen being fresh and smelling good.
Location
The location of the property was appreciated by some guests for being peaceful and calm. However, some guests found the location to be far from restaurants and food places. Some guests also mentioned that the property was surrounded by other buildings and quarters, which affected the privacy and view. The presence of a railway tower in the middle of the garden was also a concern for some guests.
Staff
The staff and caretakers were found to be helpful and cooperative by several guests. They were appreciated for their prompt service and assistance in arranging food and other amenities. Some guests mentioned that the caretaker went out of his way to make their stay comfortable and enjoyable. However, some guests also mentioned that the staff was rude and unresponsive in some cases.
Food & Dining
The food and dining experience was found to be good by some guests. The local cook was appreciated for preparing tasty and homemade food at reasonable prices. Some guests also mentioned that the cook was accommodating to their dietary preferences. However, some guests also mentioned that the kitchen was charged extra apart from the property rent, and some hidden charges were asked for utensil use and barbeque.
Amenities
The property was found to have good amenities such as a swimming pool, TT, carrom, and good internet connection with all streaming OTT platforms. Some guests appreciated the cleanliness and maintenance of the swimming pool. However, some guests also mentioned that the lift was not working, and the pool filter was not clean.
