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Gold Valley, Lonavala
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Guest Reviews
Good Stay
Rated 4.0 by Rohit Shet . Family Traveller . Dec 15, 2024
The stay was good. It is very good for family people who want to have pleasant stay. It has garden for kids to enjoy and also for the family to have a sit out. The rooms were clean and staff was friendly. Will recommend for family and for couples.
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Good
Rated 4.0 by Rajinder Vashishat . Family Traveller . Dec 08, 2024
Polite staff and good stay. Food was basic but cannot say much as we have only tried one dish (that wasn’t good).
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Excellent Stay
Rated 5.0 by PRIYANKA KEWLIYA . Family Traveller . Dec 04, 2024
Excellent property, relaxing stay for family with highly cooperative staff. Must visit if you are exploring budget yet premium stay villa options. We will surely visit this place again with our family.
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Excellent Stay
Rated 5.0 by Jayesh Purohit . Family Traveller . Dec 03, 2024
Food was delicious, property was clean and greenery and room even services was very nice. We had a great time
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Behavior of staff must improve how they welcoming to guest
Rated 1.0 by Shivaji Jadhav . Family Traveller . Nov 19, 2024
Very rudely behave from swimming authorities, breakfast issue, my car was too dirty in parking area
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Meritas Aura Resort has replied on Nov 23, 2024
Dear Mr. Jadhav, Thank you for sharing your feedback. I’m truly sorry to hear about your experience with the swimming authorities and the breakfast issues you encountered. We strive to provide a pleasant stay for all our guests, and it’s disappointing to learn we fell short. Add... Read more
I don't like at all this property price is too much
Rated 3.0 by pravin patil . Couple Traveller . Oct 21, 2024
According to the property, ambience, service, food price is too much high. Room is ok but property is not maintained. Food verity is very less only 2 -3 item
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Meritas Aura Resort has replied on Oct 31, 2024
Dear Mr.Patil, Thank you for sharing your feedback with us. We regret to inform this is not our property pictures neither this review belongs to us. Its Humble request you to kindly check on this . Also we request whenever you are coming to Lonavala do visit our property. T... Read more
Poor Stay
Rated 2.0 by Shubham baajpai . Oct 16, 2024
It was over priced. Swimming pool was dirty. Food taste was not that good.
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Meritas Aura Resort has replied on Oct 31, 2024
Dear Mr.Baajpai Thank you for sharing your feedback with us. We sincerely apologize for your experience, as the cleanliness of the swimming pool and the quality of food does not meet our standards. We value your insights and will address these issues promptly to ensure a better... Read more
Average Stay
Rated 3.0 by AFSHAN HUSSAIN Sheikh . Family Traveller . Oct 15, 2024
The property was small. We had to call the reception for basic things like a hair dryer. Food was average but the tea was good.
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Meritas Aura Resort has replied on Oct 31, 2024
Dear Ms. Afshan, Thank you for sharing your thoughts with us. We appreciate your feedback regarding the property size and the need to contact the reception for amenities like a hair dryer(Would like to inform hair dryer is on request . We're glad to hear you enjoyed the tea! You... Read more
Good Stay
Rated 4.0 by Nishpal Kaur . Family Traveller . Oct 15, 2024
Stay was good, rooms were clean, staff was helpful. We went there with a toddler for one day. They provided baby food as well. Breakfast spread was also good. Overall good experience.
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Meritas Aura Resort has replied on Oct 25, 2024
Dear Ms. Nishpal, Thank you for sharing your wonderful experience! It's great to hear that you found the rooms clean and the staff helpful. We're glad that your toddler enjoyed the baby food and that you liked the breakfast spread. We appreciate your feedback and hope to wel... Read more
Surprisingly awesome experience! go for it.
Rated 5.0 by Uday Mamidwar . Family Traveller . Oct 06, 2024
There are properties that are good and awesome and then there are ones like merit-as which set a benchmark in their class. A good self attested 3 star property that can put many 4 and 5 stars to shame. Service standards so high that you wonder how you missed this hospitality in the other properties. Outstanding staff and service - right from security and bellman to everyone you end up interacting. We stayed in the loft room and that was excellent too. There are many small things put into thought here - which you'll unconsciously experience around. Go for it - looks like merit-as has entered a space which didn't have many reliable options. And we could experience that difference.
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Meritas Aura Resort has replied on Oct 25, 2024
Dear Uday, Thank you for sharing such wonderful feedback! It’s heartening to hear that you had an exceptional experience at Meritas and that our service standards impressed you. We're glad you enjoyed the loft room and noticed the thoughtful details throughout your stay. Yo... Read more
Excellent Stay
Rated 5.0 by Rajesh Limmana . Family Traveller . Oct 04, 2024
The property is located at the heart of the lonavala. We stayed there for two days and enjoyed thoroughly. It's a perfect place for family and especially for the kids as there is a small playzone along with a swimming pool. The food is extremely good and the staff are friendly and helpful. It's a perfect place for a family holiday.
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Meritas Aura Resort has replied on Oct 25, 2024
Dear Mr.Rajesh, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our Lonavala property and that it was the perfect place for your family holiday. It’s great to know that the kids loved the playzone and swimming pool, and that ou... Read more
Nice stay for families
Rated 4.0 by Ravi Teja Pabbisetty . Family Traveller . Sep 29, 2024
It’s a very nice hotel for families to stay. We stayed in a room which has a ceiling level bed with stairs. My son really enjoyed it. They have villa type rooms as well which can be booked for accommodating upto 6 adults with kids.
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Meritas Aura Resort has replied on Oct 03, 2024
Dear Mr Teja , Greetings From Aura Resort By Meritas Hotels & Resort Lonavala! Thank you for sharing your wonderful experience! We're thrilled to hear that your family enjoyed the unique ceiling level bed and that your son had such a great time. It's fantastic to know our villa... Read more
Terrible Stay
Rated 1.0 by Abhishek Walia . Sep 26, 2024
Very bad stay
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Meritas Aura Resort has replied on Oct 03, 2024
We want to apologize for your negative experience at our outlet. We’d like to learn more about your specific situation & make things right. Can you please mail us with a reference to this review, so we can fix it right away? We want to work towards earning back your business. Read more
about checkin exiis very horr
Rated 1.0 by charmi patel . Family Traveller . Sep 23, 2024
It was a very horrible experience. There was a party on . And the music was very loud .. we couldn't sit in the room. we are told so many times after 10 pm they change. The hotel shifted to another hotel. very disappointed 😔😔
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Meritas Aura Resort has replied on Oct 03, 2024
Dear Ms Patel, Greetings From Aura Resort By Meritas Hotels & Resort Lonavala! Thank you for sharing your experience. We're truly sorry to hear that the noise levels impacted your stay. It's important to us that our guests have a comfortable environment, and we appreciate your ... Read more
Excellent Stay
Rated 5.0 by Pramod Nair . Family Traveller . Sep 21, 2024
Location is very near to lonavala town. Nice resort, neatly maintained. Good staff. Overall stay was good. Best suited for 1-2 day stay
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Meritas Aura Resort has replied on Oct 03, 2024
Dear Mr Nair, Greetings From Aura Resort By Meritas Hotels & Resorts Lonavala! Thank you for your kind feedback! We're delighted to hear you enjoyed your stay and found our location convenient. It's great to know our resort met your expectations and that our staff made a positi... Read more
Excellent Stay
Rated 5.0 by Catharine Subramannian . Family Traveller . Sep 20, 2024
The stay was very pleasant, and i had a great time very relaxing. Its a clean place good to bis-it with family, kids parents. The staff of the resort are extremely polite, hardworking, and respectful to the guests. I am definitely looking forward to many more visits to this resort. Thank ypu team for your great work.
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Meritas Aura Resort has replied on Oct 03, 2024
Dear Guest, Greetings From Aura Resort By Meritas Hotels & Resorts Lonavala! Thank you so much for your kind words! We're thrilled to hear that you had a pleasant and relaxing stay with your family. It's wonderful to know that our staff made a positive impact on your experience... Read more
One of the est place to stay.
Rated 4.0 by Abhishek Sinha . Family Traveller . Sep 18, 2024
Really enjoyed my stay here! the place was super clean, and the staff were always friendly and helpful. The food was great with lots of options to choose from. Overall, a great experience and i’d definitely recommend it!
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Meritas Aura Resort has replied on Oct 03, 2024
Dear Mr Sinha, Greetings From Aura Resort By Meritas Hotels & Resorts Lonavala! Thank you so much for your kind words! It's wonderful to hear that you enjoyed your stay and found everything to your liking. We're thrilled that our staff made a positive impact on your experience ... Read more
Excellent Stay
Rated 5.0 by Neeraj Khajuria . Sep 13, 2024
It was a great stay. The property is really nice and cosy. Food was great and reasonable. Definitely a place to spend some time with the family.
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Meritas Aura Resort has replied on Oct 03, 2024
Dear Mr Khajuria , Greetings From Aura Resort By Meritas Hotels & Resorts Lonavala! Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found the property cozy. It's great to know you liked the food as well. We hope to welcome you and yo... Read more
Average experience
Rated 3.0 by Pravin Parmar . Family Traveller . Sep 13, 2024
Room was very small. Food was average. Not worth for money we paid. Will not visit again. There are many better options in lonavala.
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Meritas Aura Resort has replied on Oct 03, 2024
Dear Mr Parmar, Greetings From Aura Resort By Meritas Hotels & Resorts Lonavala! Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet your expectations regarding the room size and food quality. We appreciate your input as it helps us improve... Read more
Good property..away from the market.
Rated 4.0 by Kirit Dedhia . Family Traveller . Sep 13, 2024
One side of the hotel facing mountains and another side facing old houses. The size of the rooms also different. Rooms facing mountains are large as compared to rooms facing other side. The bathroom interior also different. When you book the hotel though the aggregators , when you reach the hotel you may feel bad when you are not given mountain facing rooms , have to live in a smaller room, not so good bathroom interior. The property is away from the main market (about 4 km) and if you don't have your own vehicle , you will have to call auto/taxi from the pvt vehicle running company. Food @ the restaurant very yummy. Good service by the staff. Pool good. Overall good property if you are.
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Meritas Aura Resort has replied on Oct 03, 2024
Dear Ms Dedhia, Greetings From Aura Resort By Meritas Hotels & Resorts Lonavala! Thank you for sharing your thoughts. We're pleased to hear that you enjoyed the delicious food and had a positive experience with our staff and the pool. We understand your concerns about room allo... Read more