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Review Of Clarks Avadh0123401234

Qaiserbagh, Lucknow

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    4.0

    Very Good

    1765 User Reviews and 3381 Ratings

    Location4.5

    Room4

    Food4

    Amenities4

    Hospitality4

    Cleanliness4.1

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    Guest Reviews

    My new year 2025 stay at hotel clark’s awadh.

    Rated 4.0 by Naresh Tripathi . Couple Traveller . Jan 01, 2025

    Location and amenities are excellent. Yet, there is room for further improvement with regard to food and services.

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    Excellent Stay

    Rated 5.0 by Priyanka Pradhan . Jan 01, 2025

    The stay was pleasant and very comfortable!

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    Average stay experience

    Rated 3.0 by Prashant Mishra . Family Traveller . Dec 30, 2024

    Clarks avadh is a landmark hotel in the city of nawabs, lucknow. The hotel is located in the heart of the city, hazratganj. It is well connected and easily accessible. Most of the tourist sites are also situated at a comfortable distance from the hotel. The interiors of the hotel reflect the royal nawab touch. Beautiful paintings adorn the lobbies. There is a special emphasis on woodwork, with even the lifts having a wooden interior. Beautiful chikan designs are on display in corridors. The breakfast buffet is quite eclectic and sumptuous. However, there are some shortcomings that are not expected from a 5-star hotel. I booked a room with a riverside view. However, the same was not provided to us. Upon complaining about the same, no satisfactory response was given by the staff. The reception staff had assured us to revert after consulting with the manager of the hotel, but that did not happen. Many times, the reception and housekeeping department did not pick up the intercom call. Repeated reminders had to be given for getting a task done. The lock of the bathroom door was dysfunctional. My stay experience was below expectations and average. Especially, from the standards of a big brand like clark.

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    Overall stay experience

    Rated 5.0 by Amit Bhal . Business Traveller . Dec 29, 2024

    Good hotel nice ambience delicious food. I liked the hospitality and royal experience of my stay.

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the ambiance, the delicious food, and the hospitality during your stay. It’s our goal to provide a royal experience for all our guests, and we’re thrilled that you had a memorable stay... Read more

    Excellent Stay

    Rated 5.0 by Aman Jha . Business Traveller . Dec 26, 2024

    Stay was comfortable, room was spacious and clean, food needs improvement and services was awesome. Staff was very helpful

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for sharing your feedback! We are pleased to hear that you had a comfortable stay and enjoyed the spacious and clean room. It’s also wonderful to know that our staff was helpful and that you found our services to be top-notch. We appreciate your commen... Read more

    Average Stay

    Rated 3.0 by Ajitesh Pandey . Dec 26, 2024

    Hotel stay was good, but room service was not good. I asked him for one more blanket but the didn't give.

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for sharing your feedback. We are glad to hear that you enjoyed your stay at our hotel. However, we sincerely apologize for the inconvenience you experienced with room service. Providing timely and efficient service is one of our top priorities, and we re... Read more

    Cross check details 1000 times before calling the guest for check out.

    Rated 4.0 by Apurva Sur . Family Traveller . Dec 25, 2024

    It was all together a good experience. Just that i got a call from the hotel saying that my checkout is scheduled for today and you’re holding our room. I was shocked, as my checkout was tomorrow and i told them about the same and he told me that he will get back to me after cross checking and i never got the call back. I was out for some work that time. After i returned to hotel i went straight to that person, he told me it was a misunderstanding due to similar names. That person never apologised and a lady was there backing him, she also didn’t say word about the inconvenience caused by the call they made with cross checking. Mr over the call was literally accusing me saying that your check out is today, i told him it’s scheduled for 25th and he told me it’s 25th, but he called me on 24th around 1 pm. Unprofessional, needs to cross check before calling a guest always. Else everything was so good over there. Apology is missing.

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that, overall, you had a good experience at our hotel. However, we deeply regret the confusion and inconvenience caused by the call regarding your checkout date. Please accept our sincere ... Read more

    Terrible Stay

    Rated 1.0 by Shrastika Singh . Dec 23, 2024

    It was pathetic, staff behavior was too rude, there is no hygiene even i complaint about the same to chef, two days i got a small stones in my food

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay. We are deeply concerned to hear about the issues with staff behavior, hygiene, and the food quality you encountered. This is certainly not the standard we striv... Read more

    Excellent Stay

    Rated 5.0 by Tahir Ashraf . Dec 22, 2024

    It was a wonderful stay at hotel clarks awadh. The property is situated in the heart of the city and is accessible to almost all the heritage sites. Staff-rooms are spacious, with all basic amenities, the staff was courteous and alert, and the food was excellent. I personally used the gym services and found them exquisite. New and premium equipment with greenery around and natural light creates an amazing ambiance for a perfect workout. I highly recommend the property in lucknow. It was a wonderful stay at hotel clarks awadh. The property is situated in the heart of the city and is accessible to almost all the heritage sites. Rooms are spacious, with all basic amenities, staff-hotel staff was courteous and alert, and the food was excellent. I personally used the gym services and found them exquisite. New and premium gym equipment with greenery around and natural light creates an amazing ambiance for a perfect workout. I highly recommend the property in lucknow.

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you had such a positive experience during your stay at Clarks Avadh. It's great to know that you appreciated our central location, spacious rooms, and courteous staff. We ... Read more

    Terrible Stay

    Rated 1.0 by Yash Gugale . Dec 20, 2024

    they don’t have smoking room’s and room service order’s rate are too high we ordered 2 sandwiches our bill was 2100 seriously what type of service tax and it doesn’t even have a taste literally it’s my worst stay ever.

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for your feedback. We are glad to hear that you appreciated our property, but we regret that certain aspects of your stay did not meet your expectations. Regarding the smoking policy, we currently do not offer designated smoking rooms, but we do provid... Read more

    Excellent Stay

    Rated 5.0 by Prarit Srivastava . Business Traveller . Dec 19, 2024

    The hotel was in a really good location and the ambience was awesome, food quality was good overall experience 8/10😎

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for your kind feedback! We're thrilled to hear that you enjoyed our prime location, the ambiance, and the quality of the food. We appreciate your positive rating of 8/10 and are glad we were able to provide you with a great overall experience. We look ... Read more

    Do not waste your money

    Rated 1.0 by Shrastika Singh . Business Traveller . Dec 19, 2024

    Room service is too pathetic. Property is good but food b staff is below average. Its a terrible exp

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for sharing your feedback. While we are pleased to hear that you found our property to be good, we sincerely apologize for the experience you had with our room service and food quality. This is certainly not the standard we aim to provide, and we regret t... Read more

    Well maintained, centrally located.

    Rated 5.0 by Sandeep Garg . Business Traveller . Dec 18, 2024

    Hotel is centrally located, well maintained. Staffs are helpful. Breakfast setup was quite lavishly done.

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    Clarks Avadh has replied on Dec 30, 2024

    Dear Guest, Thank you for your kind feedback. We are delighted to hear that you found our hotel centrally located and well-maintained. It’s also wonderful to know that our staff’s helpfulness and the lavish breakfast setup contributed to your positive experience. We truly a... Read more

    The renewed hospitality at clark's avadh

    Rated 5.0 by Pawan Agrawal . Business Traveller . Dec 10, 2024

    I had been staying here for quite sometime now. But off late the hotel has taken a new shape in terms of upgradation of infrastructure and all other facilities. The hospitality experienced in my recent visit was more welcoming. It is worth staying here and experience the warmth of renewed hospitality.

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    Clarks Avadh has replied on Dec 18, 2024

    Dear Guest, Thank you for sharing your wonderful experience with us. We are delighted to hear that you’ve noticed the improvements in our infrastructure and facilities, and that the hospitality during your recent visit met your expectations. It’s our constant effort to enhance... Read more

    Great stay

    Rated 5.0 by Mohammad Ali . Couple Traveller . Dec 10, 2024

    Great experience this time staying at clarks good food and facilities at clarks awadh lucknow. Location and cleanliness were top notch

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    Clarks Avadh has replied on Dec 18, 2024

    Dear Guest, Thank you so much for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and appreciated the services we provide. Your feedback motivates our team to continue delivering exceptional ... Read more

    Recommended

    Rated 5.0 by Madhavam Sharma . Business Traveller . Dec 03, 2024

    Nice and clean hotel. Beautiful ambience at the lobby level. Courteous staff. Prime location near hazratganj where famous eateries are.

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    Clarks Avadh has replied on Dec 18, 2024

    Dear Guest, Thank you so much for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and appreciated the services we provide. Your feedback motivates our team to continue delivering exceptional ... Read more

    Lack of professionalism

    Rated 3.0 by Abhishek Abhishek . Family Traveller . Dec 01, 2024

    Restaurant staff were unfocused. For anything you really ask for so many times and then also could not get tissues till i finished my breakfast

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    Clarks Avadh has replied on Dec 18, 2024

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. We deeply regret any inconvenience you faced, and we take your concerns seriously. Please know that we are actively addressing the areas you mentioned... Read more

    Average Stay

    Rated 3.0 by Raj Kamal . Nov 29, 2024

    Smelly old rooms, no proper ventilation

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    Clarks Avadh has replied on Dec 18, 2024

    Dear Guest, Thank you for sharing your feedback. We sincerely apologize for not meeting your expectations during your stay. We deeply regret any inconvenience you faced, and we take your concerns seriously. Please know that we are actively addressing the areas you mentioned... Read more

    Low king size bed availability

    Rated 1.0 by ASHISH CHAUBEY . Business Traveller . Nov 28, 2024

    King size bed was not provided in two rooms because of which i took an extra bed after payment of 1500+gst

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    Clarks Avadh has replied on Dec 18, 2024

    Dear Guest, Thank you for sharing your valuable feedback. We are glad to hear that you found our services to be good. However, we sincerely apologize for the inconvenience you experienced with the room's amenities, including the lack of USB sockets, the presence of mosquitoes,... Read more

    Terrible Stay

    Rated 1.0 by Siddharth Rai . Business Traveller . Nov 25, 2024

    Staff behaviour was rude they didn’t know how to handle gest. I thik clark awadh was good choice to stay in lucknow but i don’t think to go there

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    Clarks Avadh has replied on Dec 18, 2024

    Dear Guest, Thank you for sharing your valuable feedback. We are glad to hear that you found our services to be good. However, we sincerely apologize for the inconvenience you experienced with the room's amenities, including the lack of USB sockets, the presence of mosquitoes,... Read more