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Vikas Nagar, Lucknow | 18.4 km drive to Chaudhary Charan Singh International Airport Lucknow
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Guest Reviews
Terrible Stay
Rated 1.0 by VINAY VERMA . Sep 11, 2024
Very bad experience, room cleanness is very bad, no tv remote in room, ac not, working, no towel no hand shop, and room tariff is 1550, totel waste of money, we husband and wife checkout this property within hours, nd then book another property, i suggest to guests plz of u want a good stay then this property never choose
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Scenic view
Rated 5.0 by abdul gani . Jul 31, 2024
The room i got was soo nice that i enjoyed the beauty of outer scenes from my room itself. The location was soo beautiful.
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Friendly staff
Rated 5.0 by gulshan kumar . Jul 30, 2024
It was easy to access the booking, the staff helped us with all the local tourist options, offering great insights.
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Beautifully maintained room
Rated 5.0 by pooran chand sharma . Jul 30, 2024
The room actually was clean and tidy, and the bedroom was well-organized with a comfortable bed and fresh blankets and bed sheets.
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Very nice place
Rated 5.0 by badshya khan . Jul 30, 2024
The hotel gave me a very nice room and the staff assistance was commendable. Good staff here very impressed. I have rated the place 5 star for i did not find any fault througout. Our stay
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Terrible Stay
Rated 1.0 by praveen pandey . Jul 11, 2024
. included breakfast after adding amount of rs 300... I paid that amount but hotel denied for breakfast... also didn't refunded the breakfast amount..
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Fantastic stay
Rated 5.0 by Rohan Kumar . Jun 03, 2024
Had a fantastic stay! everything was wonderful. Great place to stay.
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Not safe for females/ boys were roaming ar
Rated 1.0 by Abhinay Singh . Apr 27, 2024
I am not happy with my previous stay with kachnar house. Boys were roaming around with no privacy at all, no water bottle provided from the hotel, extra charge for everything, not safe for females. I will not recommend it for couples i would request hotel management please take care,
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Good hotel
Rated 4.0 by Sushant Rai . Aug 20, 2023
Nice for short time stay. Rooms are ckean and hygienic and also not much exoensive. Only problem is limited wifi data. Also food not allowed from outside and their food price is very high.
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Worst stay, not safe for girl at all
Rated 1.0 by deepika chauhan . Jun 04, 2023
1- room were having used condoms and checkin time was 12 and they gave room at 4pm and on top of that they gave free condom in cupboard and used one too and when we complained they were not having any answers, men are roaming 24 hour around your so there’s no privacy at all and it’s not safe for a girl at all, stay away couples and girls for sure otherwise you will risk yourself
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Don't book they are cheaters
Rated 1.0 by Mehulkumar Patel . Business Traveller . Apr 20, 2023
They deny all the vouchers like my booking was for all meal plans which includes breakfast, lunch and dinner, they denied everything to give, also the rooms are dirty and shabby for stay, mosquitoes in room, ac not working, dirty washrooms, and what not. Smelling room, stain marks of what not on linens and i can surely say that this is not hotel but a place where people book for few hours and you got it what i want to say,
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Super Townhouse Kachnar House Vikas Nagar has replied on May 31, 2023
Hi, Mehulkumar Patel! We are sorry to see that you are dissatisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones ahead. Regards, Lisa Read more
Terrible Stay
Rated 1.0 by Nitish George . Feb 20, 2023
Worst bookings made with makemytrip. Second time experiencing this chaos. When we reach the property, they say makemytrip has not confirmed your stay, and we haven't received your booking. Very disappointed with this app. The hotel did not confirm our stay, we spoke to the customer care executive, who held us on call for 45 mins. After that, he said he'll give us a booking in some other booking 5 kms away. We had to cancel our booking at that point. Very bad experience.
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Very bad customer service
Rated 1.0 by Pankaj Dwivedi . Family Traveller . Feb 17, 2023
The hotel guys refused to accept the bookings done. For a confirmed booking, they refused to allot a room. And when we called to confirm, they said they don’t accept online bookings. Am not sure if they will even read this review as they don’t hon-our online portals.
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Worst
Rated 1.0 by Badarul Zafar . Business Traveller . Nov 16, 2022
First he asked me how did you get such a booking. We are not available for that much. After many requests and arguments they agreed to accept my booking. And says we don't provide breakfast. Which is included in my booking i have paid for that but they are no provide me anything. Even towle. And the room was dirty bathroom also not clean geyser not working its totally disgusting.
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Excellent Stay
Rated 5.0 by Alok Jagbharia . Nov 07, 2022
The location is good. Best part they are having cafeteria with very good quality food. Staff is very cordial and cooperative. I enjoyed my stay and i can recommend others also to stay at low cost with best facilities.
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Super Townhouse Kachnar House Vikas Nagar has replied on Nov 14, 2022
Glad to see that you have rated us positively, alok jagbharia! we will keep delighting our guests and promise to keep service standards high whenever you stay next with us. Regards, rachit Read more
Worst experience
Rated 2.0 by Anshul gupta . Couple Traveller . Aug 11, 2022
There is no proper service in hotel. To was not working, bucket in the bathroom was broken, the door of bathroom was not close. Asked two times for water but they don’t even bother to provide the basic amenities.
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Average Stay
Rated 3.0 by Aruna Kamble . Family Traveller . May 23, 2022
little bit improvements still needed. towels n other important toiletries, cleanliness, still needs to be improved
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Safe and Secure
Rated 5.0 by Triveni Surya . Solo Traveller . Apr 11, 2022
I came for some work. I stayed there alone, I was so scared to stay alone but everything went well. Staff was so nice and helpful. Food was also perfect. It was so good staying there. When I will again go there I will stay in that hotel only♥️♥️
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Super Townhouse Kachnar House Vikas Nagar has replied on Apr 15, 2022
Hi, triveni surya! we're pleased to know you had an awesome stay with us. Your precious words of appreciation always urge us to serve better. Hope to welcome you soon again with wonderful experience further. Regards, rahul Read more
Services only provided when asked for.
Rated 3.0 by Ayush Baranwal . Family Traveller . Jan 08, 2022
While the stay at the hotel wasn't that bad. But there were certain things that i personally did not like. First being the room service. We had 2 rooms booked for an overnight stay, but only one room had towels and buckets available beforehand. Both of the rooms didn't had water glasses available. Second was the breakfast service. While the food quality was good, but the service was very slow. We ordered 2 different breakfast menu items, one came way early while the other item took so much time that our first item got cold. Rest of the things like hygiene/cleanliness were good. Hoping to have all these things sorted out the next time.
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Super Townhouse Kachnar House Vikas Nagar has replied on Feb 03, 2022
Hi ayush baranwal! we are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, james! Read more
Comfortable stay
Rated 5.0 by shailendra singh . Family Traveller . Aug 04, 2021
A very polite and cooperative hotel staff, clean and hygienic rooms, tasty food by kachnar kitchen, prompt service. Over all a very good and comfortable stay
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Super Townhouse Kachnar House Vikas Nagar has replied on Aug 10, 2021
Hey, shailendra singh! your kind words of appreciation always motivate us to serve you even better than before. Stay connected with us and we'll put in our continuous efforts to retain this love and make your experience nothing less than perfect to your next visit with us. Have a... Read more