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Review Of The Maple Leaf0123401234

Hazratganj, Lucknow | 8 minutes walk to Hazratganj Market | 12.8 km drive to Chaudhary Charan Singh International Airport Lucknow

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.4

    Good

    1699 User Reviews and 2672 Ratings

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    Guest Reviews

    Good Stay

    Rated 4.0 by Sohail Siddiqui . Family Traveller . Dec 10, 2024

    Mapple leaf hotel is located at very convenient location in the prime location. Traveling in the most part becomes easy. Outside hotel one can find the local conveyance means at reasonable rates.

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    Terrible Stay

    Rated 1.0 by Sardar Patel Dental College . Family Traveller . Dec 09, 2024

    Dirty rooms smell of cigarette coming from rooms. Bathrooms are dirty. Fungs on walls. Dirty bedsheets

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    Terrible Stay

    Rated 1.0 by Sardar Patel Dental College . Family Traveller . Dec 09, 2024

    Dirty rooms smell of cigarette coming from all rooms. Bathrooms are dirty not clean. Smell from bathroom coming to room

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    Poor Stay

    Rated 2.0 by Sunil Mansingh . Dec 09, 2024

    The hotel seriously needs major training in hospitality. I stayed in room no 301. The washroom sink had a crack running across the basin and the wc was. Constantly leaking but this i am willing to overlook as a maintenence hiccup. What surprised me was that i requested the housekeeping/reception to send coffee sachets and sugarfree sachets to my room and having waited for about 40 minutes i ordered the same from blinkit. Upon my asking the staff the reason for not providing me coffee and sugar free i was told that we are looking into it. Upon requesting the front desk for an airport drop in the morning, i was told that the charges for the same would be inr 1200 which i agreed to pay. For some strange reason i was asked to make an payment before the booking could be confirmed. Never have i seen this in all my years of travel. This is preposterous and unacceptable especially in the hospitality industry. The hotel needs to revamp its guest services or shut down. They are not customer friendly and guest centric in their operations. Highly disappointed.

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    Average Stay

    Rated 3.0 by Jd Bahubali . Business Traveller . Dec 08, 2024

    Not a good property and in comparison with the cost and stay, it is found to be very expensive. Rooms and rest of hotel area is not good

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    Terrible Stay

    Rated 1.0 by Reeti Singh . Family Traveller . Dec 08, 2024

    Very bad don't go there rooms are dirty smelling washroom are not clean all around smell of cigarette

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    Average Stay

    Rated 3.0 by Gemini Chintakayala . Dec 07, 2024

    Room not as described.

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    Poor Stay

    Rated 2.0 by Dhananjai Kumar Mishra . Business Traveller . Dec 07, 2024

    Location is ok, but service specially at reception is very poor, the guy sitting there doesn't know the hospitality. He may come from some desi dhaba from the village where the approach is customer last not first. Casual behaviour, taking lots of time in any order, ignoring orders and requests were common. No hangers in the almirah. Not recommended

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    Terrible Stay

    Rated 1.0 by Sumit sumit . Business Traveller . Dec 06, 2024

    Pi-lo cover dirty bed sheet dirt washroom dirty reception and housekeeping not respond try many calls

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    Bad experience

    Rated 2.0 by Amber Aggarwal . Solo Traveller . Dec 05, 2024

    Rooms are not clean and there are spider web in the room and dust on walls and table. Bathroom fitting are also quite old

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    Good Stay

    Rated 4.0 by Aakriti Mishra . Dec 03, 2024

    The hotel staff was accommodating and room were clean and as excepted

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    Good Stay

    Rated 4.0 by Manish Dhairyakant Kachhy . Business Traveller . Dec 01, 2024

    A comfortable stay at a conveniently located, reasonably priced and sufficiently comfortable hotel. The proximity of this hotel to kd singh stadium metro station and competitive pricing were the two favorable decision points in choosing this property. For the given price tag, the hotel provides a good value for money and adequate facilities such as good, crisp clean linen, refrigerator, tea maker and wi fi connectivity, something that a typical business traveller would want. A nice, efficient staff at the counter made the check in and out process and billing experince very smooth. Overall, a fine experience as a single business traveller for r an overnight stay.

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    Excellent Stay

    Rated 5.0 by Kannu Priya . Solo Traveller . Dec 01, 2024

    Customer service is excellent they are professionals and as a solo women traveller i feel safe in staying at this hotel and the location is so great that it’s so easy to commute.

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    Poor Stay

    Rated 2.0 by Manish Kumar . Family Traveller . Dec 01, 2024

    Location is very good, infrastructure is also good but it seems that they are not able to maintain it well. Bedsheets pillow cover were dirty and unchanged for our stay. Support service was very slow. Worst part that smoking allowed in hotel room it gives a horrible experience if there are smokers in nearby rooms.

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    Great location but poor mainte

    Rated 2.0 by Manish Kumar . Family Traveller . Nov 30, 2024

    Location is very good and you can walk to very famous places easily, infrastructure is also good but it seems that they are not able to maintain it well. Bedsheets pillow cover were dirty and unchanged for our stay. Support service was very slow. Worst part that smoking allowed in hotel room it gives a horrible experience if there are smokers in nearby rooms.

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    Poor Stay

    Rated 2.0 by Arvinder singh . Family Traveller . Nov 29, 2024

    According the price not bad but not the best. 1. No price mentioned on menu of soft drinks water bottle also. 2. Not ventilation in room. 3. Bed sheet and blanket also not properly clean. Overall i never stay again. Rating 10 into 2 no. Only

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    Poor Stay

    Rated 2.0 by Prachi Dawra . Nov 21, 2024

    Hotel has very few less in it n also loy of seepage

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    Good Stay

    Rated 4.0 by Sanjeev Tandon . Nov 15, 2024

    Value for money centrally located good service and clean rooms

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    Lack of hospitality awareness n knowledge

    Rated 1.0 by Manish Gupta . Couple Traveller . Nov 15, 2024

    Pathetic experience hardly staff on reception counter have to wait for long time dirty rooms money went waste as i moved out of hotel in few hours after check in couldn’t stay longer

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    Average stay

    Rated 3.0 by Team ANKIT . Solo Traveller . Nov 08, 2024

    Bathroom flush not working, rooms are dark and gloomy and cleanliness issue. Average stay. Stayed there because of prime location.

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