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Review Of ToBo Syona Residency0123401234

Near Charbagh Railway Station, Lucknow | 640 m drive to Lucknow Railway Station | 10.0 km drive to Chaudhary Charan Singh International Airport Lucknow

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.5

    Very Good

    186 User Reviews and 334 Ratings

    Location3.8

    Cleanliness3.5

    Room3.4

    Food3.3

    Value for Money3.3

    Hospitality3.3

    Sort By:

    Guest Reviews

    Experience

    Rated 4.0 by Amit Kumar Priydarshi . Family Traveller . Jul 07, 2024

    Everything was good at this hotel. Good staff that is friendly and makes customers feel welcome. Food was good

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    Do you find this helpful?

    ToBo Syona Residency has replied on Jul 11, 2024

    Dear Valued Guest Thank you very much for taking time and reviewing us, We would love to welcome you whenever you are in the area Read more

    Bad wxp

    Rated 2.0 by Rakesh Bathla . Business Traveller . Jun 14, 2024

    First they denied for early check in. Kept waiting. Then after provided a bad room. It was very uncomfortable stay. Even they denied to change room after request

    Do you find this helpful?

    ToBo Syona Residency has replied on Jun 18, 2024

    Dear Sir Thank you for taking time and reviewing us, First of all you seems to be unbaised on early checkin issue, we provided you the room by 9.30am which is also there in your Bill copy, Read more

    Good

    Rated 4.0 by Manish Gupta . Business Traveller . Apr 20, 2024

    The hotel is fine but there is a little problem with the service. However, everything else is fine, perfect!

    Do you find this helpful?

    ToBo Syona Residency has replied on Apr 22, 2024

    Dear Sir Thank you very much for taking time and reviewing us, we would love to welcome you again whenever you are in area Read more

    Terrible Stay

    Rated 1.0 by Guruprasad Gadgil . Business Traveller . Mar 29, 2024

    This is suppose to be a three star property. Check out the price i paid upfront. The room is below average. This room should not cost any body more than 1200 rs per day. The key does not work. Every time i leave and return, i have to make the staff manually open the room for me. Food is overpriced. They have better rooms in this hotel. But because i paid upfront i had to deal with this shabby room

    Do you find this helpful?

    ToBo Syona Residency has replied on Apr 02, 2024

    Dear Valued Guest Thank you very much for taking time and reviewing us, We have noted the points and will be raising them in front of the team Read more

    Average Stay

    Rated 3.0 by Prakash Rathore . Solo Traveller . Mar 25, 2024

    Room keys was not working. Tv was also not working properly. Room was good but need improvement on service part.

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    ToBo Syona Residency has replied on Mar 27, 2024

    Dear Sir Thanks for staying with us, The remote and everything is working properly, Issue becomes when you need extra stay like late checkout, early checkin which without cost is not possible. Kindly note that check in and checkout is 12 noon, 8am check in and next day 9pm chec... Read more

    I had a great experience at the hotel. Excellent location, neat and clean.

    Rated 5.0 by Arvind Ojha . Business Traveller . Feb 19, 2024

    Excellent property, very neat and clean and well maintained rooms. Very friendly staff. Good options in breakfast. The room service served me at 12. 30 am also as i returned very late from work !very good for families as well as for business travellers. Please maintain the standard.

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    ToBo Syona Residency has replied on Feb 24, 2024

    Dear Sir We would like to thank you very much for your positive review, Please be our guest next time whenever you are in the area Read more

    Poor Stay

    Rated 2.0 by rakesh sharma . Family Traveller . Feb 07, 2024

    Very bad experience. Room service very bad. One front office personnel non co-operative and rude, food quality bad, comfort level at rooms at the lowest.

    Do you find this helpful?

    ToBo Syona Residency has replied on Feb 11, 2024

    Dear Valued Guest Thank you very much for taking time and reviewing us positive, we would love to welcome you again whenever you are in the area Read more

    Excellent Stay

    Rated 5.0 by Gaurav Kumar . Feb 04, 2024

    Stay at hotel was very nice. Hotel's manager and stag f was very pleasant behavior. Breakfast is also good. Overall value for money.

    Do you find this helpful?

    ToBo Syona Residency has replied on Feb 11, 2024

    Dear Valued Guest Thank you very much for taking time and reviewing us positive, we would love to welcome you again whenever you are in the area Read more

    Excellent Stay

    Rated 5.0 by Gaurav Kumar . Business Traveller . Feb 03, 2024

    It was a very good experience. Specially manager and staff was very very cooperative and pleasant nature. Breakfast is also good

    Do you find this helpful?

    ToBo Syona Residency has replied on Feb 11, 2024

    Dear Valued Guest Thank you very much for taking time and reviewing us positive, we would love to welcome you again whenever you are in the area Read more

    Terrible Stay

    Rated 1.0 by VIVEK VARMA . Solo Traveller . Jan 21, 2024

    The staffs are very rude and they will not keep the room ready and even the interior of the room is too bad. Not to booked this hotel.

    Do you find this helpful?

    ToBo Syona Residency has replied on Jan 26, 2024

    Dear Valued Guest Thank you very much the valuable feedback, we would love to welcome you again whenever you are in the area and would like to request you to book club category by booking next time Read more

    Superb

    Rated 5.0 by SUNIL KUMAR . Family Traveller . Nov 22, 2023

    Polite staff cleaning and maintenance very good best experience in this hotel thank you very much for your service

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    ToBo Syona Residency has replied on Dec 30, 2023

    Dear Valued Guest, Thank you very much for reviewing us positive, We would love to welcome you whenever you are in area Read more

    Pathetic lodging and hospitality

    Rated 1.0 by Archit Sharma . Business Traveller . Oct 30, 2023

    What i want to describe is difficult to put in "short. The poor condition of hotel, dilapidated room furniture which lacked even basic amenities such as locks and switches, arrogant and rowdy behaviour of the staff spoiled our show stay.

    Do you find this helpful?

    ToBo Syona Residency has replied on Jan 07, 2024

    Dear Sir We are sorry to read your review, Please visit us again to prove us the hospitality once again Regards Read more

    Non responding staff

    Rated 1.0 by VIVEK VARMA . Solo Traveller . Oct 09, 2023

    The hotel staff are very rude and they will not answer your call and the rooms are not clean on a daily basis. Wifi and tv are not working. It is my humble request to all don't book this hotel.

    Do you find this helpful?

    ToBo Syona Residency has replied on Oct 12, 2023

    Thank you for taking the time to share with us your experience. We have taken all your feedback on board, and this will be used constructively to perfect our future guests’ experience. we appreciate your sincere feedback, and it will be channelled to the relevant departments for ... Read more

    Family Check-in

    Rated 5.0 by Vinay Kothari . Family Traveller . Oct 07, 2023

    3 Star Hotel at this price is amazing 👍 Both Owner and Staff are very cortageous and humble. Location wise also it's very nice, it connects to railway station and metro station in a walkable distance. Definitely Recommend to all.

    Do you find this helpful?

    ToBo Syona Residency has replied on Dec 30, 2023

    Dear Valued Guest, Thank you very much for reviewing us positive, We would love to welcome you whenever you are in area From Tobo Hotels and Resorts Read more

    Good Stay

    Rated 4.0 by Nagendra Vikram . Oct 05, 2023

    Hotel location is good. Cleanliness is good and room service is also good

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    ToBo Syona Residency has replied on Oct 08, 2023

    Dear Valued Guest Thank you very much for taking time and reviewing us positive, we would love to welcome you whenever you are in the area Read more

    Good for the money worth

    Rated 4.0 by AMIT KUSHWAHA . Solo Traveller . Sep 19, 2023

    I booked a room at midnight from charbagh railway station. Property is nearby and accessible at all hours. Staff were polite and best thing was their 24 hour room service. Although bathroom were a bit old but overall good experience.

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    ToBo Syona Residency has replied on Sep 26, 2023

    Dear Valued Guest Thank you very much for your valuable time and reviewing us positive, We would love to welcome you again whenever you are in the area Read more

    Wifi not working

    Rated 2.0 by sumit meena . Business Traveller . Aug 24, 2023

    Amenities showed that the hotel is having wifi facility but no wifi network was available in the allotted room.

    Do you find this helpful?

    ToBo Syona Residency has replied on Aug 30, 2023

    Dear Valued Guest Thank for taking time and reviewing us, Please visit us again whenever you are in the area, Wifi is the concern for us as well, we are working to resolve it Read more

    Excellent Stay

    Rated 5.0 by Shiv Om Gautam . Business Traveller . Aug 22, 2023

    Comfortable stay, clean rooms but could be better. Cooperative staff and polite behavior. I recommend it if you are looking for good property with good food near lucknow railway station.

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    ToBo Syona Residency has replied on Aug 28, 2023

    Dear Valued Guest Thank you very much for the positive review, Please visit us again whenever you are in the area. Read more

    Good location....good food

    Rated 4.0 by Pranav Srivastava . Solo Traveller . Feb 26, 2023

    Comfortable stay . .one improvement suggested: Provision of packed breakfast to be provided in lieu of breakfast..without extra cost

    Do you find this helpful?

    ToBo Syona Residency has replied on Aug 22, 2023

    Dear Valued Guest Thank you very much for the review, We at Tobo Hotels & Resorts welcomes you again at Syona Residency Lucknow, Syona Residency is now Managed by Tobo Hotels and assure you for the best possible attention and services, Please do give us a chance whenever you are... Read more

    It's an average hotel

    Rated 3.0 by HIMANSHU THAKUR . Solo Traveller . Dec 01, 2022

    Location and food was good, hygiene and safety standards was not up to the mark, you'll feel like you are in an average standard hotel.

    Do you find this helpful?

    ToBo Syona Residency has replied on Aug 22, 2023

    Dear Valued Guest Thank you very much for the review, We at Tobo Hotels & Resorts welcomes you again at Syona Residency Lucknow, Syona Residency is now Managed by Tobo Hotels and assure you for the best possible attention and services, Please do give us a chance whenever you are... Read more