Review Of Chandertal Regency

Excellent Stay

Rated 5.0 by Krutik Vinodkumar Patel . Nov 24, 2024

hotel rooms are upto mark, service was amazing and food was too notch specially chef of this hotel also thanks to vridhi hotels and abhishek and ma'am who served best in class service 🙌

poor management by staf

Rated 2.0 by Vikas Mudgal . Family Traveller . Jun 25, 2024

This is in regard to our recent stay at Chandertal Regency by Summit, Manali.The details of our stay is follows:- Property Name & City*: Chandertal Regency by Summit, Manali Check-in Date & Time*: 21-Jun-2024, Friday, 02 PM (Destination Time) Check-out Date & Time*: 23-Jun-2024, Sunday, 10 AM (Destination Time) This was our second stay at Your Hotel. We stayed in the past in the year 2021 and due to your good hospitality we again made a reservation at your hotel. However it was a sheer disappointment. It is to bring to your notice that we booked 4 rooms and to our utter surprise we were allotted a very small room (Room No. 406) for a family of three person.When enquired the Receptionist , she was very rude and non cooperative at the moment. The charges were on the higher side, no concession was given, then why our family had to suffer due to your mismanagement. No alternate arrangement was made. On 22nd June 2024 when we returned from Atal Tunnel we were informed we had to place our food order by 10.30 pm at the restaurant. We gave the order by 10 pm. We were made to wait for 1 hour and during the course of our meal when we asked for rotis we were informed that the staff had already left and locked the kitchen. When we told the staff that we are hungry and with small kids, then the staff reluctantly bought 3 rotis. This is the kind of treatment we get after making reservations hotel. The list of mismanagement is huge, no fresh towel, no water jars or bottle refill no blanket and when we made a call for blanket at night the personnel said what can I do , we cover with bed sheet.Only after calling receptionist she made them send blanket. This is a serious offence on your part which shall not be taken lightly. Therefore you are requested to refund our 2 days tariff of Room No. 406. The photographs are being attached for your reference.

Good Stay

Rated 4.0 by Shailendra Vikram . Family Traveller . Jun 11, 2024

Property was good cleanliness and ambience was very nice restaurant service can be improved in term of time to order delivery

Average Stay

Rated 3.0 by Abhinav Chowdhury . Group Traveller . Jun 11, 2024

The property was poorly managed due to following rooms including toilets were not cleaned despite telling the same at reception no tea cattle in many rooms although tea bags and sugar were there. Didn't get tea kettle despite asking. Had to order tea which was outside package. Since rooms were not regularly cleaned no change of towels& toiletries. The staff seems to be new to the property. It was clearly evident in their working and customer were sending repeated reminders toilet shower knobs came out and wc flush cover came out when pressed for flushing in couple of rooms lack of variety in food. Although the taste of food was good. Giving average rating due to two factor. 1. Hotel staff sameer was very helpful as he was on his toes whenever we faced any issues and provided us with resolution 2. Hotel chef went out of the usual menu and prepared khicdi as per our requirement for one of our guest which fell slightly ill during our stay.

Excellent hotel

Rated 5.0 by Udayaditya Singh . Couple Traveller . Jun 07, 2024

Property location was good, away from traffic nice quiet place excellent view and service was also good and rooms were good.

view from balcony was very nice food was ok

Rated 5.0 by Kura Ajay . Family Traveller . Jun 01, 2024

Hotel was very nice and Samiksha was so helpful overall customer service was good.housekeeping and staff was so helpful

Not recommended hotel. Worst experience

Rated 2.0 by Monica Gandhi . Family Traveller . May 28, 2024

We booked family duplex room in chandertal regency hotel under the impression that it is a summit hotel, which it was but not anymore. The room built up is good but the room is very hot as all heat gets absorbed and there is no ac or fan in the rooms. After several requests also they didn’t provided any table fan and we had to sleep with door and windows open as it was very hot and suffocating. Service of the hotel is pathetic. Breakfast was very limited. Also food quality and taste was also very bad. The location of the hotel is also such that you won’t get taxis easily and wait for long time and pay extra for nearby locations also. We had to wait for an hour for the taxi which we had to arrange ourselves because hotel will either not help you or will book at very high cost. All in all very bad experience. Better hotels are available in mall road and easy to commute from there.

Don’t expect much for breakfast

Rated 3.0 by Shreya Ghoradkar . Couple Traveller . May 28, 2024

Location is good and away from city’s hustle. Rooms were clean. A bit of mismanagement between the people who stays at reception. Breakfast is basic with very less options.

Excellent Stay

Rated 5.0 by Vishal khevaria . May 24, 2024

Well chandertel Regency was excellent over there..nice room, spacious space ,neat & clean,food was aslo excellent.. Highly recommend

Holiday

Rated 5.0 by Sonu Kumar . Couple Traveller . Apr 27, 2024

Very good location and dinner and breakfast and lunch is also very good and staff is friendly all good

the MD was worst in his behaviour

Rated 1.0 by safalya jena . Solo Traveller . Jun 23, 2023

one of their staffs abused me for some bedsheet stain issue n charged me the whole cost of the bedsheet for which I complaint• Highly disappointed by the behaviour n poor room facilities including broken furnitures and washing basin,I suggest everyone not to visit there

food not good

Rated 2.0 by Sudheer Singh . Jan 28, 2023

Same foods repeated everyday😖 and taste is not up to the marks.

Reviews

Rated 3.0 by Shnaya s . Group Traveller . Jul 05, 2022

Don’t have atigates no power backup poor service

Room was not properly cleaned.Toilets were not cleaned properly.

Rated 1.0 by Deepak Negi . Group Traveller . Nov 30, 2021

Toilet was not cleaned properly.

Lovely place in best rate

Rated 5.0 by varsha Rai . Group Traveller . Apr 21, 2021

Very comfortable room with beautiful view of manali

Value of money

Rated 4.0 by sanjay singh . Family Traveller . Apr 09, 2021

Good hotel, nice location with mountain view and cleaness is very good,

Good

Rated 4.0 by Gaurab Das . Couple Traveller . Mar 15, 2021

Good as expected. Value for money.

Good experience

Rated 5.0 by paritosh choudhary . Couple Traveller . Mar 02, 2021

The hotel was cheaper than others in the area with all the aliments. It was a good experience overall.

Average property

Rated 4.0 by yash khatri . Group Traveller . Feb 10, 2021

They have decent room but it is 4-5km away from main manali and also staff behaviour is not good.

Average Stay

Rated 3.0 by Kunjika Singh . Family Traveller . Jan 30, 2021

Stay and service was okay, we had an issue with few things, but it was okay to stay there.
Our experience was okay.