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Simsa, Manali
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Guest Reviews
Excellent Stay
Rated 5.0 by Soumyadeep Chaudhuri . Dec 31, 2024
Wonderful room with fabulous view food is okay amenities in room was nice.
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PRIMO RESORTS MANALI has replied on Jan 02, 2025
Dear soumyadeep thank you for taking the time to review your stay with us.we are very pleased to hear that your team made your stay pleasant. I am sure our entire hotel staff enjoyed hosting to your stay.vOur goal is always to exceed our guests expectations if there are any speci... Read more
Great stay
Rated 5.0 by Arnav Bhardwaj . Group Traveller . Dec 29, 2024
Good stay. Spacious rooms. Food was very good. At a very secluded location hence very peaceful. .
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PRIMO RESORTS MANALI has replied on Jan 01, 2025
Dear Arnav thank you for taking the time to review your stay with us.we are very pleased to hear that your team made your stay pleasant. I am sure our entire hotel staff enjoyed hosting to your stay.vOur goal is always to exceed our guests expectations if there are any specific a... Read more
Highly recommended stay. Great experience
Rated 5.0 by Aditi Sharma . Family Traveller . Jun 22, 2024
I am currently staying here and can not hold myself from adding the review before completing the stay, the experience has been so good. 1. They really value customer's experience even before they come here. I received personal message from the staff much before my check-in time with a welcome message, shared to location and proximity details, enquired about my expected arrival time, shared the wifi and other required details and helped me out without me having to contact them. Such was the start of my experience with primo even before check in. 2. Location - you have to ride uphill from main road to manali, and it's a narrow road. But most of the hotels are here and it will only be a problem if someone is not a good driver for hills. We didn't face any issues in reaching here. 3. Parking- we faced no issue with parking here. 4. Service - amazing. While we were parking, the attendants from primo came out themselves and helped us with our luggage and parking. 5. Check in - very smooth. Took less than 5 min and we were on way to outer room. Welcome drink was also served. 6. Room - they are spacious. But the best part was that an extra clean and properly placed mattress was already there as we were 2 adults and 1 kid travel-ling to manali and i had not requested for extra bed. So that was an unexpected but amazing gesture. Thank you to primo! 7. Food- great. I had not opted for buffet as we were unsure of our arrival time, so we thought we might have to take dinner even before reaching primo, but we reached well on time, but decided to go for a-la carte. Veg dishes were very tasty. And breakfast option are great as well. From american to indian breakfast choices. Overall. I would recommend it!
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PRIMO RESORTS MANALI has replied on Jun 25, 2024
Dear Aditi mam thank you for taking the time to review your stay with us. We are very pleased to hear that our team made your stay pleasant. I am sure our entire hotel staff enjoyed hosting to your stay. Our goal is always to exceed our Guests expectations if there are any specif... Read more
Excellent Stay
Rated 5.0 by simran kushwaha . Family Traveller . Jan 30, 2024
Staff very supportive and helpful, location is good and room service is good location is near the mall road.
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PRIMO RESORTS MANALI has replied on Jan 31, 2024
Dear Simran Kushwaha thank you for taking the time to review your stay with us. We are very pleased to hear that our team made your stay pleasant. I am sure our entire hotel staff enjoyed hosting to your stay. Our goal is always to exceed our Guests expectations if there are any ... Read more
Excellent experience
Rated 5.0 by DEBASHISH PRATIHARI . Family Traveller . Dec 25, 2023
Stayed in this resort for 4 days for the manali trip. It's was an amazing experience staying here be it spacious room, balcony with mesmerizing mountain views, and co-operative and well behaved staff especially prince and resort owner. Felt like at home. Would definitely recommend every one to go for it.
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PRIMO RESORTS MANALI has replied on Jan 06, 2024
Dear Debashish thank you for taking the time to review your stay with us. We are very pleased to hear that our team made your stay pleasant. I am sure our entire hotel staff enjoyed hosting to your stay. Our goal is always to exceed our Guests expectations if there are any specif... Read more
Nice family resort
Rated 5.0 by Ramandeep Singh . Family Traveller . Jun 22, 2023
The rooms are big enough for a family and balcony views are amazing. Some faucets were bit loose otherwise a great place to stay and service is also very nice. Highly recommended
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PRIMO RESORTS MANALI has replied on Jun 28, 2023
Dear Ramandeep Singh greetings of the day thank you for your valuable feedback it is our endeavour to provide our guests with the best of our services and facilities.Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of se... Read more
Nice experience in whole days i stayed there.
Rated 5.0 by Amit Soni . Family Traveller . Jun 20, 2023
This is very good hotel and peoples of this property also very good in nature and in service also. Food is also very good. Nice view from hotel balcony.
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PRIMO RESORTS MANALI has replied on Jun 28, 2023
Dear Amit Soni greetings of the day thank you for your valuable feedback it is our endeavour to provide our guests with the best of our services and facilities.Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of sevice t... Read more
Unpleasant stay with poor food quality
Rated 2.0 by shahnawaz ahmad . Family Traveller . Jun 07, 2023
During my stay it was highly unpleasant stay with poor quality of food served with limited options in buffet menu for which they charged much higher than normal value. Also the location is quite far from the city. Also there was only one option of non veg menu with no starters for veg and non veg. Taste of the deserts is pathetic for which i complained during my stay. Overall it was poor experience with respect to food and price of the hotel.
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PRIMO RESORTS MANALI has replied on Jun 11, 2023
Dear Shahnawaz greetings of the day thank you for your valuable feedback it is our endeavour to provide our guests with the best of our services and facilities.Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of sevice t... Read more
Excellent Stay
Rated 5.0 by Sachin Kanse . May 29, 2023
The hotel was located in good place. The view of these hotel is awesome and hotel service was too good also hotel staff was very helpful. I really appreciate the hotel was very clean and neat.
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PRIMO RESORTS MANALI has replied on May 30, 2023
Dear Sachin Kanse greetings of the day thank you for your valuable feedback it is our endeavour to provide our guests with the best of our services and facilities.Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of sevic... Read more
Primo resorts excellent stay@ reasonable price
Rated 5.0 by sravan kumar . Couple Traveller . May 25, 2023
Hotel was neat and clean, staff were very friendly, helpful, service is very good, food was nice and overall rating from my side is 5/5.
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PRIMO RESORTS MANALI has replied on May 30, 2023
Dear sarvana kumar greetings of the day thank you for your valuable feedback it is our endeavour to provide our guests with the best of our services and facilities. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of sev... Read more
Average stay
Rated 3.0 by Anil Kumar . Couple Traveller . May 22, 2023
Overall average stay, room was good, view from balcony was great, staff behaviour was good, worst part of the stay was food, need to improve.
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PRIMO RESORTS MANALI has replied on May 30, 2023
Dear anil kumar greetings of the day thank you for your valuable feedback it is our endeavour to provide our guests with the best of our services and facilities. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of sevice... Read more
Good hotel
Rated 5.0 by Dr Neel Ketu . Couple Traveller . May 05, 2023
Had a pleasant stay at primo resort, manali. Room was spacious with mountain covered with snow, looks you are next to heaven. Staffs were well behaved, reception was flowless, food was awesome. Only one negative point is that they don't serve himachali thali
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PRIMO RESORTS MANALI has replied on May 11, 2023
Dear mr. Neel ketu, thank you for taking a moment to share your experience at primo resorts. We appreciate our location here in manali just as much as you do. We are so pleased to hear you found our services to your liking. We aim to provide all of our guests with a high-quality ... Read more
Excellent Stay
Rated 5.0 by ASHISH JENA . Apr 15, 2023
primo resorts, manali is the best resort ,i was feeling very comfortable also all staffs are very cooperative, best view from balcony also service was good ,👍 thank u makemytrip & primo resorts.
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PRIMO RESORTS MANALI has replied on Apr 20, 2023
Dear mr. Ashish, thank you for choosing our resort, and for taking the time to write a review! we are so glad that you enjoyed our accommodations and services. Our hotel aims to provide a truly unique experience, and we thrilled that we were able to exceed your expectations. We l... Read more
Perfect stay with great view
Rated 5.0 by Bishaw mishra . Couple Traveller . Apr 11, 2023
Stay at hotel was very good. We really enjoyed great view from the hotel room it was perfect. I would really like to thanks front desk manager mr b. S thakur ji who helped us in arranging all necessary thing starting from checkin checkout and transportation. Really gem in nature. Would really recommended to visit this property for view and supporting staff.
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PRIMO RESORTS MANALI has replied on Apr 16, 2023
Dear mr bis-haw mishra greetings of the day thank you for your valuable feedback it is our endeavour to provide our guests with the best of our services and facilities. Your words of appreciation will go a long way to motivate the entire team who continue to deliver high level of... Read more
One of the best
Rated 5.0 by Jasdeep kaur . Couple Traveller . Apr 02, 2023
had gala time everything was perfecr
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PRIMO RESORTS MANALI has replied on Apr 12, 2023
Dear ms jasdeep kaur thank you for taking the time to review your stay with us. We are very pleased to hear that our team made your stay pleasant. I am sure our entire hotel staff enjoyed hosting to your stay. Our goal is always to exceed our guests expectations if there are any ... Read more
Sumer shekhawat
Rated 5.0 by Sumer Shekhawat . Group Traveller . Feb 15, 2023
The view from balcony was amazing and he staff behaviour was also good. We had yummiest breakfast there. Service is also very good.
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PRIMO RESORTS MANALI has replied on Mar 11, 2023
Dear mr. Summer shekhawat, thank you so much for your great review. We really appreciate you being our guest and helping to share the words about us. We do take pride in hosting to our guest's needs the best way we can. Hope to host you again soon! Read more
Comfortable stay
Rated 4.0 by Kamlesh Marmat . Family Traveller . Feb 02, 2023
Best mountain view of manali, rooms are spacious, toilets are neat, breakfast is again nicely arranged, food quality is average.
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PRIMO RESORTS MANALI has replied on Mar 11, 2023
Dear mr. Kamlesh marmat, thank you for taking the time to post a review of our property. We are happy to hear you enjoyed your time at primo resorts. Our goal is always to exceed your expectations. If there's anything we can help you with during your next visit, please let us kno... Read more
Great service
Rated 5.0 by Aditi Rastogi . Couple Traveller . Jan 11, 2023
Everything was great. Food was good the rooms were clean the washrooms are great and the staff is very good
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PRIMO RESORTS MANALI has replied on Mar 11, 2023
Dear ms. Aditi rastogi, thank you for your review! we are so glad to hear that you enjoyed our food and service. We're always looking for ways to improve the experience at our resort, but it's great to know that we are on the right track. Let us know if there is anything else we ... Read more
Nice view
Rated 4.0 by Fahim Hossain . Family Traveller . Jan 09, 2023
Room was spacious and clean. The best thing is the view from the room. You can see snow capped mountains from the room. Only major cons about this hotel is that they provide room heater on payment basis. During the month of december, it's normal that room heater is needed. I think they are not giving room heater with the room just to make additional profit. I didn't like this policy.
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PRIMO RESORTS MANALI has replied on Apr 12, 2023
Dear fahim hussain thank you for taking the time to review your stay with us. We are very pleased to hear that our team made your stay pleasant. I am sure our entire hotel staff enjoyed hosting to your stay. Our goal is always to exceed our guests expectations if there are any sp... Read more
Service oor
Rated 3.0 by Rushin khatri . Business Traveller . Dec 21, 2022
Service issue heter issue in the resort not a hot water
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PRIMO RESORTS MANALI has replied on Apr 12, 2023
Dear rush-in khatri thank you for taking the time to review your stay with us. We are very pleased to hear that our team made your stay pleasant. I am sure our entire hotel staff enjoyed hosting to your stay. Our goal is always to exceed our guests expectations if there are any s... Read more