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Review Of HOTEL SHAH'Z PALACE
Motihari, Motihari | 57.1 km drive to Simara Airport (SIF)
User Ratings & Reviews
Important information that you need to know before you book!
- All
- BUSINESS
- SOLO
Guest Reviews
Excellent Stay
Rated 5.0 by Swarup Roychowdhury . Business Traveller . Dec 16, 2024
The best hotel i stayed in east champaran. Food is delicious. Room well cleaned & maintained. The best department is- front office.
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HOTEL SHAH'Z PALACE has replied on Dec 18, 2024
Thanks for your precious feedback. Welcome-in -advance for your next visit. Read more
Good Stay
Rated 4.0 by Ankit Kumar . Dec 15, 2024
Hotel is good but it requires maintenance. Location is good, just in front of station. Staff is average.
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Good Stay
Rated 4.0 by Alok Kumar . Solo Traveller . Dec 14, 2024
Food was excellent. Staff were very well mannered. Overall very good experience. Once again food was very good !
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Poor Stay
Rated 2.0 by Sanjay Mishra . Nov 24, 2024
The services are pathetic. No body was there to listen. There were no toilet and other assets series available. After a lot of follow up, provided towel, tea bags, comb and saving kit but no soap, shampoo etc. It was a complete mess and waste of time. We had reported late and left early so no photos were taken. But will not recommend any body to stay. Bathroom handle was broken and also the main door was not closing properly
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HOTEL SHAH'Z PALACE has replied on Dec 18, 2024
Our earnest sorry for your inconvenience, Sir. We have taken measures for rectification. We strongly hope - your next stay will be hassle- free. Read more
Overall good experience
Rated 5.0 by Avinash Kumar . Business Traveller . Sep 22, 2024
I had wonderful stay at hotel 'hotel shah'z palace'. The environment was healthy and the staff was really friendly. Overall it was a really great experience.
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Excellent Stay
Rated 5.0 by Prashant Pande . Solo Traveller . Aug 05, 2024
Excellent short stay at the hotel and the behavior of the staff is quite good and they are very helpful
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HOTEL SHAH'Z PALACE has replied on Sep 18, 2024
Thank you for your kind words! We're thrilled to hear that you had an excellent stay at our hotel and found our staff to be helpful and polite. Your positive feedback motivates us to continue providing the best service possible. We look forward to welcoming you again soon! Read more
Service was excellent
Rated 5.0 by Prashant Pande . Solo Traveller . Aug 05, 2024
Excellent service in the hotel. The staff was soft spoken and very helpful. Recommend everyone to stay here
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HOTEL SHAH'Z PALACE has replied on Sep 18, 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our service and had a positive experience with our staff. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit! Read more
Friendly & accommodating staf
Rated 5.0 by Avinash Kumar . Business Traveller . Jul 26, 2024
Friendly, accommodating staff, willing to help with a smile. Good looking rooms. There was a manager that helped to serve us during the set dinners, he was very helpful and polite.
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HOTEL SHAH'Z PALACE has replied on Sep 18, 2024
Thank you for your lovely review! We're glad to hear that you had a great experience with our friendly and accommodating staff, and that you liked our rooms. It's wonderful to know that our manager made your dining experience even more special. We look forward to serving you agai... Read more
Excellent Stay
Rated 5.0 by Mahendra pal . Jul 19, 2024
Hotel facilities are best. And through the make my trip in this hotel i got also discounts. And thanks to make my trip and thanks to hotel shah'z
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HOTEL SHAH'Z PALACE has replied on Sep 18, 2024
Thank you for your kind words! We're glad to hear that you enjoyed our hotel facilities and appreciated the discounts through Make My Trip. It was our pleasure to host you at Hotel Shah'z, and we hope to welcome you back soon for another great stay! Read more
Terrible Stay
Rated 1.0 by Raghvendra Dubey . Dec 17, 2023
No room service available and staff behaviour is not good. Only waste of money
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Poor Stay
Rated 2.0 by Avinash Kumar . Oct 13, 2023
I am not satisfied with the room service. Tv is not working properly and staff is not coordinating.
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HOTEL SHAH'Z PALACE has replied on Sep 18, 2024
Thank you for sharing your feedback. We’re sorry to hear about the issues with the TV and the lack of coordination from our staff. Your concerns are important to us, and we’ll address them to ensure better service in the future. Please feel free to reach out to us directly so we ... Read more
Excellent Stay
Rated 5.0 by khyati parashar . Aug 25, 2023
5. Nice place. Neat and clean. Food is also good. 5/5 for food. 4. 5/5 for hotel
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HOTEL SHAH'Z PALACE has replied on Sep 18, 2024
Thank you for the great review! We're thrilled you enjoyed your stay and appreciated the cleanliness and the food. A 5/5 for the food and 4.5/5 for the hotel means a lot to us. We look forward to welcoming you again soon for an even better experience! Read more
Food related
Rated 4.0 by Amit Kumar . Solo Traveller . Feb 13, 2023
In house food was not good. Rest it was a good experience
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HOTEL SHAH'Z PALACE has replied on Sep 18, 2024
Thank you for sharing your feedback. We're glad you had a good overall experience, though we're sorry to hear the in-house food didn't meet your expectations. We'll definitely work on improving that aspect. We hope to welcome you back soon for an even better stay! Read more
Excellent Stay
Rated 5.0 by ASHUTOSH TIWARI . Solo Traveller . Feb 12, 2023
I am happy with the hotel staff as well as the facilities provided by the hotel overall it is very very near to bapudham motihari station just outside the platform 2 gate of the station i enjoyed it they are very helpful and humble. No that's all provide the discounts now. I want to book new booking provide me good discount
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HOTEL SHAH'Z PALACE has replied on Sep 18, 2024
Thank you for your positive feedback! We're delighted to know that you enjoyed your stay and found our staff and facilities to be helpful and convenient, especially with the proximity to Bapudham Motihari station. Regarding your new booking, we would love to offer you a specia... Read more