The property has mixed reviews from guests. Some guests appreciated the location, rooftop restaurant with mountain view, and supportive staff. However, some guests complained about slow service, dirty rooms, bad food, and high prices. Some guests also faced issues with hot water availability, power backup, and mosquitos. The property's cleanliness, hygiene, and maintenance were also questioned by some guests. Overall, the property has both positive and negative aspects, and guests should consider their priorities before booking.