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Review Of Hilltop Mount Abu

Near Mount Abu Bus Stand, Mount Abu | 2.2 km drive to Nakki Lake

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    2.8

    Average

    34 User Reviews and 55 Ratings

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    Guest Reviews

    Poor Stay

    Rated 2.0 by sukhesh raturi . Nov 05, 2024

    It was not value for money. Bed and mattresses not clean, ambience poor. Not worth visiting hill station in holiday

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    Average Stay

    Rated 3.0 by Vijay Parmar . Couple Traveller . Aug 18, 2024

    This location is very poor and room is not complete clean. And no tv connection. Inside room no mobile network connect. This room charge is not satisfied.

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    Very bad stay experience also very expensive stay

    Rated 1.0 by Jignesh Ahir . Couple Traveller . Jul 30, 2024

    Pathetic stay. Room was ok but room service was terrible. Flush did not work during the whole time of my stay even after repeated requests to repair it staff did not do it.

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    Average Stay

    Rated 3.0 by Jaydeep Galiya . Family Traveller . Jul 16, 2024

    Service was nice but that hotel is not for family, room was not good as per images and water leakage on bathroom.

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    Terrible Stay

    Rated 1.0 by Akshay Chauhan . Jun 16, 2024

    Rooms were dirty with insects, and there was no proper parking facilities also in have booked for ac deluxe rooms but they did not provided water bottles and washrooms water supplies was not working properly for every single thing we need to ask them and request to provide. Overall hospitality was 0 star.

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    Pathetic sta

    Rated 1.0 by Varun Joseph . Family Traveller . May 19, 2024

    Absolutely pathetic hotel no cleanliness, uncooperative staff not even received clean towels and blankets, unclean toilets, i went with small child i regret staying there, i would like a refund from the hotel. Guys do not book this pictures are misleading

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    Terrible Stay

    Rated 1.0 by Singh ketan Kumari Jitendra . Family Traveller . May 13, 2024

    Hotel management person are not well i have booked ac room but hotel given me non ac room after a i hove complain but are all person not given per-fact answer also not changed my room

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    Terrible Stay

    Rated 1.0 by Gautam Kumar . May 11, 2024

    Very bad experience. Nothing was available in wash room like brush, other kits. No one came for room service. Overall terrible service. No comforters. Bed sheets are dirty no change after insisting. No parking facility also. No set up box. Please refund me in my account as i did not availed worthful room as for which i paid

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    bad experience, don’t go with this hotel, waste of money

    Rated 1.0 by Mitesh Bambhaniya . Group Traveller . Apr 14, 2024

    I regret to inform you that our recent hotel stay did not meet our expectations in terms of service quality. During our stay, we encountered several issues: 1. Non-veg food was not permitted despite the hotel claiming to have a restaurant. 2. The bathroom tap was broken, and hot water was unavailable. 3. Despite being promised a restaurant on-site, we were directed to a local shop for our meals. 4. The room's air conditioning unit was malfunctioning, and there was water leakage. 5. The staff's cooperation was lacking, and room service was subpar. 6. Additionally, the booking indicated there would be a small fridge in the room, but this was not provided upon inquiry. Given the circumstances, I kindly request a refund for our booking. Attached are some photos for your reference. Thank you for your attention to this matter. Sincerely, Mitesh Bambhaniya

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    Good Stay

    Rated 4.0 by Neh Upadhyay . Mar 30, 2024

    The staff is accommodating and helpful, with good room service and excellent manners

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    Excellent Stay

    Rated 5.0 by Ritul Patel . Mar 19, 2024

    5. The room service and cleanliness of the place was as i expected it to be and the atmosphere was also more welcoming. The view from the room was a bit bad but i can live with it as i was only staying overnight

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    Hilltop Mount Abu has replied on Mar 26, 2024

    Thank you so much for your honest review, and we are very glad to have this review as some guests are so disappointing and they post wrong review about the property . anyways that's another story thanks so much Mr. Ritul for the honest review ! Read more

    Terrible Stay

    Rated 1.0 by PATEL DIPAK . Family Traveller . Mar 10, 2024

    Totally disappointing. Not any facility available.

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    Comfortable stay

    Rated 5.0 by suresh kumar . Business Traveller . Jan 04, 2024

    Nice stay with hotel hilltop neat and clean rooms and wash rooms great service tasty food with quick service.

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    Terrible Stay

    Rated 1.0 by Sandeep Sharma . Jul 04, 2023

    It was so pathetic experience, infrastructure, food, services etc. It was very bad actually

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    Hilltop Mount Abu has replied on Jul 17, 2023

    Thanku for your feedback we will try to make improve the things happy to serve again. Hotel hilltop Read more

    Terrible Stay

    Rated 1.0 by Atul Bhammar . Jun 21, 2023

    Worst experience ever. No electricity even provided during whole stay. Average room service. No cleanliness at all. Poor hygiene

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    Hilltop Mount Abu has replied on Jul 17, 2023

    Dear Guest , Thanks for your valuable feedback . We are sorry for the inconvenience,we will try to improve things to rooms service , we got to know through your feedback. Read more

    Terrible Stay

    Rated 1.0 by Kinner Karia . Jun 12, 2023

    Small town hotel with limited facilities, rigid staff members. Too much expensive, rates did not justify the hospitality and service.

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    Hilltop Mount Abu has replied on Jun 28, 2023

    Dear Guest, thank you for the really valuable feedback about us. We have noted your concern regarding hotel facilities and service we will definitely work on it. Rates are as per the market value. Further, we hope to receive another opportunity to serve you. Regards Hotel Hill... Read more

    Best service and cleaning

    Rated 5.0 by Sunil Jawa . May 31, 2023

    It's awesome hotel and services, property's food and staff is very polite, they all thing suggested me to what to do.

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    Hilltop Mount Abu has replied on Jun 05, 2023

    Thank you sir from most valuable feedback regards Hotel Hilltop Mount Abu Read more

    Average Stay

    Rated 3.0 by Surendra Lamrod . May 29, 2023

    Pros: helpful staff and decent location from city cons: the rooms are bit under average and also not exactly like the photos, the condition of the accesories in room are old, the air conditioner was throwing water and the bathroom handles were coming out.

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    Hilltop Mount Abu has replied on Jun 05, 2023

    Thank you sir from your feedback Read more

    Makemy trip

    Rated 3.0 by Barun Kumar . Family Traveller . May 21, 2023

    Make my trip not provide good hotel rate also to high because same hotel provide room only 3000 including all tex. And karvati hotel 2800 & hotel star valley and 10 good hotel rate 3000 but i have pay 5200 after discount how to justify. Make my trip

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    Hilltop Mount Abu has replied on Jun 28, 2023

    Thank you sir for valuable feedback Read more

    Excellent Stay

    Rated 5.0 by Dipak Munjpara . May 09, 2023

    It is an excellent experience. Staff and facility are very good. We enjoy stay

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    Hilltop Mount Abu has replied on May 29, 2023

    Thank you sir from valuable feedback hotel hilltop mount abu Read more

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