The Location of the property is a mixed bag, with some guests finding it convenient while others found it congested. The Cleanliness of the rooms and bathrooms was a major concern for many guests, with issues like dirty bed sheets, unhygienic conditions, and cockroaches reported. The Staff behavior was a hit or miss, with some guests finding them helpful and cooperative while others found them rude and unprofessional. The Value for money was decent, with some guests finding it affordable and others feeling cheated due to hidden charges and poor amenities. The Room size was a common issue, with some guests finding them small and cramped while others found them clean and comfortable.
Location
The property is located in a congested area with excessive traffic. However, it is close to the local railway station and convenient for those who want to visit the Golden Temple. Some guests found the location to be deep in the market area, making it difficult to get cabs like Ola or Uber services. Others appreciated the property's proximity to their place of work.
Cleanliness
Several guests complained about the cleanliness of the property. They reported dirty rooms, unclean bed sheets, stinky bathrooms, dripping taps, and cockroaches. Some guests found the rooms to be sticky and unclean, while others saw black ants all over their room and bed. However, some guests found the housekeeping staff to be polite and always ready to help.
Staff
Several guests had negative experiences with the staff. They reported unprofessional, rude, and uncooperative behavior. Some guests felt that the staff treated them like slaves and did not maintain proper hygiene or provide proper food. However, some guests found the staff to be helpful and cooperative, with good room service.
Value for money
Several guests felt that the property was not worth the money they paid. They reported poor quality rooms, bad service, and high prices for breakfast and dinner. Some guests felt that the amenities were not up to mark, while others felt that the staff was greedy and charged extra money for early check-in or parking.
Room
Several guests had complaints about the rooms. Some guests found the rooms to be very small, with no window for air circulation. Others reported maintenance problems, such as AC leakage on the bed, damp walls, and water leakage. However, some guests found the rooms to be recently renovated and clean.
