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You are booking hotel for more than 30 days

Review Of Ganesh Palace

Ghatkopar West, Mumbai | 2.0 km drive to Red Carpet Wax Museum | 6.2 km drive to T2 - Chhatrapati Shivaji International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • GROUP
    • SOLO
    3.0

    Good

    74 User Reviews and 149 Ratings

    Location3.4

    Cleanliness3.3

    Room3

    Value for Money3

    Food2.6

    Security3.4

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    Guest Reviews

    Good Stay

    Rated 4.0 by Shivanshu Oliyhan . Dec 24, 2024

    Staff was good, overall it was a pleasant stay. Done thanks

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    Terrible Stay

    Rated 1.0 by NEEL SHAH . Business Traveller . Dec 02, 2024

    Bad service. No one available to open the hotel gate in night. Rules of not coming post 10 pm and all not acceptable

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    Poor Stay

    Rated 2.0 by GOPAKUMAR P . Nov 26, 2024

    Ok. It was a hopeless stay. The room is very small. Surrounding are very bad. They don't even serve tea on payment. Staff are uncultured and careless. No lift. We have to carry our luggage ourself to 3rd floor. Between 12 pm. And 6 am, they lock the ground floor gate ( only one gate up to 4th floor) and no hotel staff present. This hotel is totally outdated and carry on with the " legacy of 25 years " without realising the change in the hotel industry. They don't provide sealed water bottle. They have not kept fire fighting equipment. In case of fire hazard, nobody will be saved. No fire escape steps. Windo ac are very old and emanating sound, which disturbs peaceful sleep and work/study.

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    Ganesh Palace has replied on Dec 04, 2024

    Apologies for your inconvenience sir, We are extremely fire complaint with all our government certificates in place and take safety very seriously. Read more

    Excellent Stay

    Rated 5.0 by Shikha Singh . Nov 20, 2024

    Very comfortable stay, service on time, friendly reception staff, hotel's cleanliness good, spacious rooms, connecting metro and local train

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    Customer feedback

    Rated 2.0 by Yogesh Rathod . Family Traveller . Oct 14, 2024

    Hotel is not that much nit and clean. There is so many incen found in bed. Food is pathetic order one simple tea the same was horrible. Ac / tv are so old and outdated nothing was work properly. Staff is also not interested in customer issues. There is mosquito and other incencs found in rooms which may cause serious disease to small kids. Everything is smalley and hotel furniture and rooms facilities are so old and outdated basic rooms lights are not working properly the same is also broken. I was staying with my family and i have left the hotel before my booking. I suggest to all reders don't go with this hotel just looking at easy traveling

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    One night stay for work

    Rated 4.0 by Kartik Datey . Business Traveller . Aug 14, 2024

    Very convenient location. Clean room clean toilets. . The room needs a paint job. Has a full restaurant below so no food services availed

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    Good Stay

    Rated 4.0 by Baburaj Abraham . Solo Traveller . Jun 29, 2024

    Good experience, and travel-ling was also smooth, as the bus was great with all the necessities provided

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    Poor Stay

    Rated 2.0 by Arun Kumar parrey . Jun 22, 2024

    2

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    Wonderful hotel

    Rated 5.0 by RAVIRAJA Poojary . Business Traveller . Mar 18, 2024

    Was excellent stay, i was booked online another hotel, when i reach it was terrible place, then i decided to search another place, i got ganesh palace which make me wonderful journey, staffs are friendly, opposite railway station, market is near by, ground floor very famous bharat cafe restaurant, where i eat my 3 time meal.

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    Co-operative and helpful

    Rated 4.0 by Hakaji Thakor . Business Traveller . Jan 18, 2024

    The staff of the hotel was co-operative and helpful. Reached after mid-night, they have posted the message to connect the concerned staff and immediate positive response was received with smile. Staff of connected restaurant bharat cafe was equally helpful. A positive attitude was evident. Thanks

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    Average Stay

    Rated 3.0 by Amol Gopale . Couple Traveller . Jan 03, 2024

    Bathroom lock was not working. Mosquitoes are everywhere. They make one bed queen size bed by joining two single bed. That was uncomfortable. Staff was supportive and professional.

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    The stay was very average.

    Rated 2.0 by Bhagesh Marde . Couple Traveller . Nov 10, 2023

    Room was to small, the worst part was the bed there is no mattress it’s to hard to sleep on that there is no life the front desk person was not helpful in room there is no amenities

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    Bad hotel with mannerless behaviour

    Rated 1.0 by Kunjan Dand . Group Traveller . Oct 26, 2023

    There is time limit for this hotel very bad experience and not satisfying stay. Very very bad experience staff is good manager is very rude and mannerless behaviour.

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    Below average hotel

    Rated 2.0 by Arun Thevar . Business Traveller . Aug 27, 2023

    Don't even provide water bottle for drinking and this hotel has not been renovated since it launched

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    for service

    Rated 5.0 by RAJKUMAR CHAUHAN . Couple Traveller . Aug 13, 2023

    Ganesh palace hotel is excellent and thats service also is good...😍😍I was happy

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    Satisfaction of service

    Rated 5.0 by Chauhan Rajkumar . Couple Traveller . Aug 08, 2023

    Ii was very happy with the service of ganesh hotel and i hope that if i get a chance again, i will definitely come to ganesh hotel. Thanku so muchhhhh

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    Excellent

    Rated 5.0 by Abhijit Shukla . Solo Traveller . Aug 06, 2023

    Room was neat and clean, staff was cooperative, and even in rain they maintained cleanliness in the corridor.

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    Average Stay

    Rated 3.0 by Abhishek Vaidya . Jul 30, 2023

    It was a decent stayz. However i did not feel it was value for money, kind of amenties were there was not upto the mark and being paid 2650 rupees a person would expect something better, had issue in the washroom as well where in there was no water at all.

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    Terrible Stay

    Rated 1.0 by Bharath Gopu . Jul 13, 2023

    Extremely seedy and uncooperative staff. Will not recommend to anyone.

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    Good note

    Rated 4.0 by Shubham Kaushik . Couple Traveller . May 19, 2023

    Service was very good we are very happy with staff they are very respectful thankyou for the lovely service given to us

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