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You are booking hotel for more than 30 days

Review Of Hotel Crystal Inn

Near Mumbai Airport, Mumbai | 2.1 km drive to British Consulate | 6.6 km drive to T2 - Chhatrapati Shivaji International Airport

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.0
    Good

    113 Ratings, 49 Reviews

    excellent
    19%
    very good
    19%
    average
    29%
    poor
    6%
    bad
    27%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 3
    • 4
    • 3
    • 3
    • 5
    • 3
    • 1
    • 3

    Rating Categories

    • Location2.7
    • Cleanliness4.3
    • Value For Money2.7
    • Food1.3
    • Facilities1.0
    • Child Friendliness4.7
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    We are using generative AI to show you summarised user review

    Traveller Impressions

    Powered by Generative AI using recent user reviews

    The property has mixed reviews from guests. Some found the location and room services to be average, while others appreciated the neat and clean rooms with amenities like AC, TV, and room service. However, many guests complained about pests like rats and cockroaches in the rooms, as well as poor maintenance and cleanliness. Some guests also faced issues with water supply, electrical plug points, and staff behavior. On the positive side, the property is close to the US consulate and has friendly staff.