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Review Of HOTEL EMPIRE- NEAR MUMBAI AIRPORT
Andheri East, Mumbai | 3.3 km drive to T2 - Chhatrapati Shivaji International Airport
User Ratings & Reviews
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Guest Reviews
Good Stay
Rated 4.0 by Nazir Chedekal . Dec 04, 2024
Stay was confortable and staffs were cooperative. Bed was too old not confortable the spring of the bed was hitting the body.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Dec 13, 2024
Dear Guest, Greetings from Hotel Empire! Thank you for your feedback! We're glad to hear that you found the stay comfortable and our staff cooperative. We apologize for the discomfort caused by the bed and will address this issue to improve guest experience. We hope to welc... Read more
Average Stay
Rated 3.0 by GIRISH DUBEY . Nov 22, 2024
Bed sheet and pillow cover not properly cleaned
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Nov 28, 2024
Dear Guest, Greetings from Hotel Empire! We sincerely apologize for the cleanliness issues you encountered with the bed sheets and pillow covers. This is certainly not the standard we strive for. Your feedback will be addressed with our housekeeping team to ensure this does... Read more
Poor Stay
Rated 2.0 by Anuradha Borade . Family Traveller . Nov 17, 2024
Staff is polite but property is not worth to pay 2500 per day, room was not enough for 3 members they added extra bed on ground, have hot water issue, be careful before using geyser in washroom, toilet set cover was broken, ac was ok ok. Overall average place
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Good place to stay with family.
Rated 5.0 by Mridupawan Bora . Family Traveller . Sep 02, 2024
A very good and comfortable stay. The manager as well the staffs were very helpful. The room was clean and hygienic.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Sep 11, 2024
Dear Mridupawan, Greetings! We greatly appreciate your kind words about our hotel. It’s wonderful to hear that you and your family enjoyed a comfortable stay, and that our staff made a positive impact. We look forward to welcoming you back soon! Warm regards, Hotel Em... Read more
Near the airport
Rated 3.0 by Wael Hadi . Solo Traveller . Jun 01, 2024
Very good, even though it's a little pricey. The check out at 11 am is not favorable. The location is in the middle of the city and nearby metro station.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Jun 20, 2024
Dear Guest, Greetings! Thank you for taking the time to share your feedback. We are delighted to hear that you had a good experience at our hotel and appreciated our location. We understand your concern regarding the checkout time and will consider it for future improvement... Read more
Poor Stay
Rated 2.0 by sachin pande . Business Traveller . Apr 21, 2024
Tariff is reasonable. However house keeping is very poor. Linen is not fresh. Washrooms not cleaned properly. Cobwebs in bathrooms. Cockroaches moving freely in the room. So good option if there is no other option. Else avoid
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Apr 24, 2024
Dear Sachin, Greetings from Hotel Empire! We appreciate your feedback and apologize for the inconvenience caused. We will address the housekeeping issues to enhance guest satisfaction. Your comments are valuable, and we strive to improve our services. We hope to welcome y... Read more
Working purpose
Rated 4.0 by Ankit mistry . Business Traveller . Mar 07, 2024
Hotel room is quiet good, good to stay working purpose. Breakfast is very nice. Service is good. Can recommend for working purpose only not with family.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Mar 11, 2024
Dear Guest, Greetings from Hotel Empire! Thank you for sharing your thoughts with us. We're glad to hear that you found our hotel room suitable for working purposes and enjoyed our breakfast. Providing excellent service is a top priority for us, and we're delighted that you... Read more
Good Stay
Rated 4.0 by Zeena Fernandes . Feb 29, 2024
Comfortable stay, the staff was kind, the rooms were clean.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Mar 11, 2024
Dear Guest, Greetings from Hotel Empire! Thank you for your review! We're delighted to hear that you had a comfortable stay with us. Our team works hard to ensure that our guests feel welcome and well taken care of. It's great to know that you found our staff kind and our r... Read more
Think twice before booking
Rated 1.0 by Anil Thomas . Solo Traveller . Feb 27, 2024
The rooms are infested with cockroaches and the bathrooms have open vents resulting in a major mosquito attack.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Mar 11, 2024
Dear Guest, Greetings from Hotel Empire! We apologize for the inconvenience caused by the presence of cockroaches and mosquitoes in our rooms. We take this matter seriously and will address it immediately. Thank you for bringing it to our attention. With Warm Regards, ... Read more
Room alloted very late
Rated 2.0 by Durshit Modi . Family Traveller . Feb 09, 2024
Room was allotted after e 6 pm and my check in time was 12 pm so i am very much disappointed by the behaviour of the manager
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Mar 11, 2024
Dear Guest, Greetings from Hotel Empire! We apologize for the delay in allocating your room beyond the scheduled check-in time. Your disappointment is understandable, and I'm sorry for any inconvenience caused by this delay. We strive to ensure a smooth check-in process for... Read more
Average Stay
Rated 3.0 by Sunil Rathi . Dec 27, 2023
1. The staff was supportive 2. The bed was single against the requirement of double bed for 4 persons. 3. Hotel was not having car parking. 4. Breakfast was not provided which was there in package. 5. The hotel surrounding was poor.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Jan 03, 2024
Dear Guest, Greetings from Hotel Empire! Thank you for sharing your experience. We appreciate your kind words about our supportive staff. Apologies for any inconvenience caused by the bed size and parking. We regret the oversight on breakfast and the surrounding area. Your ... Read more
Average stay
Rated 3.0 by shirly sangeetha . Family Traveller . May 30, 2023
Room was completely different from the picture shown. Room service was not proper, basic things shampoo and dental kit was not provided. Very small room and will never refer for anybody
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Aug 25, 2023
Dear Guest, Greetings from Hospitality Minds! We're sorry for the disparity between the room and the picture shown. Your experience with room service and missing amenities is disappointing, and we apologize. Your feedback is important, and we're addressing these issues to e... Read more
Hotel price is high but i booked thru mm t
Rated 3.0 by Arvind Chauhan . Solo Traveller . May 07, 2023
The hotel is expecting rs. 2500 which is beyond expectation. The service is ok and co u ld be improved.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Aug 25, 2023
Dear Guest, Greetings from Hotel Empire! We appreciate your feedback. While we strive to offer value for money, we apologize if our pricing exceeded your expectations. Your comments on service are noted, and we're committed to enhancing the guest experience. Thank you for s... Read more
Excellent Stay
Rated 5.0 by Rishi Patil . Family Traveller . Apr 26, 2023
Excellent during my visit to mumbai best budget hotel neat and clean near to international airport
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Aug 25, 2023
Dear Guest, Greetings from Hotel Empire! Thank you for your positive feedback! We're thrilled to hear that you had an excellent stay with us. Our commitment to cleanliness and proximity to the international airport aims to provide a great experience. We look forward to welc... Read more
Near airport
Rated 5.0 by Siddhant Sharma . Business Traveller . Apr 20, 2023
Good hotel and staff, staff very friendly and politely, and the cheapest price, airport near clean room
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Aug 25, 2023
Dear Guest, Greetings from Hotel Empire! We're glad you enjoyed your stay with us! Thank you for your kind words about our friendly staff, clean rooms, and convenient location. We aim to provide quality service at an affordable price. Your positive feedback is appreciated! ... Read more
Great service
Rated 5.0 by Rahul Shrivastav . Family Traveller . Apr 17, 2023
The location is serene and the price was well within budget.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Aug 25, 2023
Dear Guest, Greetings from Hotel Empire! We're pleased you enjoyed our serene location and budget-friendly pricing. Your satisfaction is important to us, and we're delighted to have met your expectations. Thank you for your feedback! With Warm Regards, Hotel Empire & ... Read more
Hotel empire’s review
Rated 2.0 by Sourabh Sareen . Family Traveller . Apr 08, 2023
Me and my family stayed there for one night and it was not a good experience at all. Reasons: bed is queen size and that too very small with dirty bed sheets and pillow covers and it stinks as well. Room is so small that you can not afford an extra bed, they do not provide electric kettle, tea bags or coffee. Even tooth brush and tooth paste also does not comes in their package. And the biggest cheat is breakfast, i paid 300 for breakfast and i was offered idle wada one plate per person with one tea, that too was coming from tapri / shop which was bang opposite the hotel. When i asked for more than one plate they said it will be chargeable. In all total, if you really have no option left, visit this place, else it’s a complete do not go to place.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Aug 25, 2023
Dear Guest, Greetings from Hotel Empire! We apologize for your disappointing experience during your stay. Cleanliness, amenities, and breakfast quality are important to us, and we regret falling short. Your feedback is invaluable, and we're working to rectify these issues. ... Read more
Poor Stay
Rated 2.0 by Saravanan Kumar . Feb 08, 2023
The bed and pillow were not cleaned, and the proper chair was not available to sit on to do some work, also even water, tooth brush paste was not available in the room. I have paid for including breakfast but restaurants also were not available in this hotel. I asked for one water bottle, they provided it but it is chargeable. Evening water is not complimentary.
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Feb 21, 2023
Dear guest, greetings from hotel empire! thank you for your valuable feedback, this helps us serve better. We regret the inconvenience caused to you throughout the stay, our rooms have the basic amenities and the same are listed online as well under the amenities section, ... Read more
Good budget hotel
Rated 4.0 by AMRISH RAVAL . Solo Traveller . Dec 28, 2022
Good location, especially restaurants and bar
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Jan 05, 2023
Dear guest, greetings from hotel empire! we thank you to review us on this platform, and we are glad as the location was convenient for you and that your stay was comfortable. Please note, the hotel does not have any restaurant or bar, i hope you would have visited the pla... Read more
Poor Stay
Rated 2.0 by Tharani Jain . Dec 24, 2022
the fan had sound. the ac was also making some noise.. they didn't have toilet tissues. they didn't allow friends to visit as well. water bottle was nt provided. the place also made some sound.. overall a bad experience. i would need a refund atleast
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HOTEL EMPIRE- NEAR MUMBAI AIRPORT has replied on Jan 11, 2023
Dear guest, greetings from hotel empire! we sincerely appreciate you bringing this to our attention. We are sorry to learn that we have let you down. Your constructive criticism will allow us the opportunity to improve and do better. For noise coming from ac, toilet amenit... Read more