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Review Of Royal Residency

Govandi, Mumbai | 890 m drive to BARC Hospital | 12.6 km drive to T2 - Chhatrapati Shivaji International Airport

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • BUSINESS
    • SOLO
    3.2

    Good

    11 User Reviews and 57 Ratings

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    Guest Reviews

    Average Stay

    Rated 3.0 by Shubha Gayen . Solo Traveller . Dec 22, 2024

    The bedsheets were very dirty with stains in the middle and hairs everywhere. They did not even bother to change it. There are baby cockroaches on the floor through surprisingly none of them were on the the bed but still scary to sleep at night knowing they are around and might enter your ears or whatever. The room was overall not clean.

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    Poor Stay

    Rated 2.0 by Swapnil Jana . Nov 30, 2024

    Very basic no value for money

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    Average Stay

    Rated 3.0 by Dhiman Dutta . Apr 05, 2024

    The hotel is located in a very good place. The caretakers and service boys are very co-operative. The booking price is a bit higher according to the facilities.

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    Royal Residency has replied on Jul 12, 2024

    Dear Guest, Greetings! Thank you for your feedback. We're glad you enjoyed the location and found our staff cooperative. We strive to offer the best possible experience and appreciate your input on pricing and facilities. We'll work to improve and provide better value in t... Read more

    Good location

    Rated 4.0 by Pooja Singla . Couple Traveller . Mar 20, 2024

    Its was ok ok the receptionist person named vijay is kind of rude his behaviour and language is bad.

    • hotelImg

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    Royal Residency has replied on Jul 12, 2024

    Dear Guest, Greetings! Thank you for your feedback. We apologize for any inconvenience caused by our receptionist. We take such matters seriously and will address this issue to ensure better service in the future. Your comfort and satisfaction are our top priorities. ... Read more

    Poor Stay

    Rated 2.0 by Raja Valisetty . Feb 17, 2024

    Room is infested with roaches. Asked the staff they replied waiting for disinfectant spray. My whole stay passed without any remedy

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    Royal Residency has replied on Jul 12, 2024

    Dear Guest, Greetings! We sincerely apologize for the inconvenience caused by the roach infestation. We are addressing the issue urgently and implementing better pest control measures. Your feedback is invaluable, and we assure you this will not happen again. Thank you for... Read more

    Good hospitality with some Hostility

    Rated 4.0 by Syeda Farzana Banu . Business Traveller . Aug 08, 2023

    We reached the hotel before few hrs like 2-3 hrs. And I wished to stay in the small reception with two small chairs till my check in time. But the receptionist doesn't let me sit and sent me out and told me to come on time. It was so rude. I checked in at 12 pm, The the receptionist was changed and the new one warmly welcomed us. Room was good. but not so spacious as it is shown in pics. it's tidy and I had no issues with the room. My stay was comfortable. I would recommend this place, unless you want to sit for a while in their reception.😁

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    Royal Residency has replied on Aug 24, 2023

    Dear Guest, Greetings from Royal Residency! We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at ... Read more

    Cheater hotel

    Rated 2.0 by DEVENDRA SINGH . Family Traveller . Aug 07, 2023

    I booked a deluxe room of size 196 sq-ft for my stay but when i reached the hotel they give me a room of approximately 70 sq-ft for 3 people i said i booked a bigger room so provide me that but they refused to give then i called the customer care of make my trip after a long argument between make my trip and hotel staff finally they provide me the bigger room so be aware and stay away from this type of cheating and keep a measuring tape with you so that you can prove your point and get what you paid for.

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    Royal Residency has replied on Nov 29, 2023

    Dear Guest, Greetings from Hotel Royal Residency! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. ... Read more

    Average hotel to stay

    Rated 3.0 by Tushar Pandey . Couple Traveller . Aug 06, 2023

    Hotel is at good location. Shubh laxmi restaurant just beside it and if u came for barc interview so its jst at 15 min walking distance. Room was average on the basis of price not good small cockroaches are there if u are allergic like me so dont buy service was good they send everything in min if u call. Room was small only super deluxe is bigger than all. Hygiene is not maintained due to cockroaches they should work on it, otherwise its a good hotel with location. I am calling average jst because of cockroaches because i suffered by them

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    Royal Residency has replied on Aug 24, 2023

    Dear Guest, Greetings from Royal Residency! We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at ... Read more

    The poor hotel i have ever seen

    Rated 1.0 by SUPRATIK MONDAL . Family Traveller . Jun 14, 2023

    It was a very bad experience staying in royal residency, mumbai. The rooms were very very very very small which can't accommodate even two people. On top of that the hospitality was so poor that we felt the manager and the bell boys were not humans. The mentality of the manager were so cheap that he haven't accepted a simple request of ours. For him only money matters. I would suggest everyone that dont even cross the border of that hotel.

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    Royal Residency has replied on Nov 29, 2023

    Dear Guest, Greetings from Hotel Royal Residency! Thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reach your expectations. We look forward to having the chance to welcome you again in order to make good memories. ... Read more

    Review

    Rated 4.0 by Sohag Baran Mukherjee . Family Traveller . Feb 13, 2023

    No food service in the hotel, they are taking from outside hotel food. Safety is ok. Rooms are too small, bed sheets not changed. Hotel area is clean

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    Royal Residency has replied on Nov 29, 2023

    Dear Guest, Greetings from Hotel Royal Residency! We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your st... Read more

    Food services

    Rated 4.0 by Abhishek Dey . Family Traveller . Dec 11, 2020

    There is a adjacent restaurant. Good quality food available there. There is a monginis cake shop beside the hotel. Atm is also near by.
    Full day rent to be paid, even if you check out 1 hr late.

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    Royal Residency has replied on Aug 24, 2023

    Dear Guest, Greetings from Royal Residency! We thank you for staying with us and sharing your experiences on this platform. It is incredibly heartening to learn that our team was able to live up to your expectations and deliver exemplary services to you during your stay at ... Read more

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