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Chinnakanal, Munnar | 18.5 km from city centre
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Guest Reviews
Good experience in ayur county
Rated 5.0 by John Caleb . Family Traveller . Dec 31, 2024
Well maintained property with nice location. Just confirm the view of the room before booking.
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Had some issues with view from room and cleanliness of bedsh
Rated 3.0 by Dilkhaz K Firoz . Couple Traveller . Nov 02, 2024
Bedsheets were not clean, it had stains on them. Also instead of a queen size bed it was 2 single sized put together. And the room was below ground floor ( -2 floor ) with no proper view of the valley. Dinner and breakfast was nice. The pool was also nice. The resort is also easily reachable and is in a beautiful place. The resort staffs were helpful.
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Room service
Rated 2.0 by Rakesh Verma . Family Traveller . Oct 10, 2024
Hospitality is not good. They charge an extra 35% on food for room service. Rooms are not hygienic
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Avg rooms.
Rated 3.0 by Kiran Pothady . Family Traveller . Sep 19, 2024
Normal ac rooms not worth the money they charge. Very less parking space and we didn’t did opt for food.
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Good Stay
Rated 4.0 by Kumaravel Arumugam . Aug 21, 2024
The stay was comfortable and the view from room was the highlight! the food was great.
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Not upto the mark
Rated 3.0 by SAJITH K A . Business Traveller . Feb 06, 2024
Wifi was not available in room- enquired in reception - they told they will check and update but no update received. Room i got was not providing a good view. Soaps and stuffs were not in the room and provided upon request.
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Poor Stay
Rated 2.0 by Anuraj R . Couple Traveller . Jan 02, 2024
No room service, no basic requirements in room(no dental kit no towel, toilet is not clean) not worth for money.
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Poor Stay
Rated 2.0 by Ajay Jain . Family Traveller . Dec 24, 2023
I request staff to change my room but hotel staff says we can't give other services very bad bathroom not clean near to restaurant full time non veg smell
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Good Stay
Rated 4.0 by Kiran Venugopal . Nov 16, 2023
Property and location is good, but need to work with service
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Average customer service.
Rated 2.0 by Srijai Raman . Family Traveller . Sep 18, 2023
Room was comfortable and good. Wifi not available in the room. When asked about wifi, the staff mentioned that the wifi was only accessible in the lobby and restaurant. Tv channels were being recharged only on request. Not all channels were available for the guests, by default.
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Bad room service
Rated 2.0 by ARUN BABU . Family Traveller . Aug 31, 2023
We don't expect this from these types of resorts room service was very bad i ask for room cleaning 6. 30 pm after 9. 30 pm they don't come that's the timing we have small children with us
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Worst experience ever
Rated 1.0 by jibin pp . Family Traveller . May 27, 2023
Room are not clean. Roomservice is terrible. Hospitality and total service is not provided. Worst saty ever. Will not recommend for any one
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Not recommended for family
Rated 3.0 by Sarath Chandran . Family Traveller . May 22, 2023
Not recommended for family check in and check out process are not professional and talking long time
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Terrible housekeeping
Rated 1.0 by Nint Vincent . Family Traveller . May 14, 2023
When we entered the room we found used/dirty towels in the bathroom. When we opened the drawers of the cupboard noticed cigarette packets and garbages in it. Overall there was zero cleanliness. Property was good however they failed to maintain it properly.
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Good staff, but property isnt well managed
Rated 3.0 by devendra baghel . Family Traveller . Apr 22, 2023
I booked 2 rooms, in both intercom not working, tv not working in 1room, restaurant service is limited, both valley view and mountain view rooms have good view, but valley view building has just started renting and tiles/floors stains not properly polished. Overall i liked the hotel, will i book it again? not sure/may be.
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Average stay
Rated 3.0 by Deepu P . Apr 09, 2023
Bathroom door is unable to close properly. And bedsheets are cleaned. Restaurant food was good. Staffs were good and overall an average experience.
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Room differes from what we see in mm t
Rated 2.0 by Sreejith T . Business Traveller . Dec 27, 2022
Room i booked was entirely different from what we had seen through make my trip app. Basic facilities like hot water wifi. Electric kettle were missing
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Bad room
Rated 2.0 by Sebastian Stanish . Family Traveller . Nov 30, 2022
I think there is only 2 staffs only, i came to restaurant in 9. 50 a m but don't get breakfast, very bad service
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Hotel is good
Rated 4.0 by Bhupesh Purohit . Family Traveller . Oct 08, 2022
Food is average, same menu everyday view is the best in munnar
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Bad service
Rated 3.0 by Nithin Thambi . Couple Traveller . Oct 07, 2022
The restaurant was empty, had to run around to find a staff, food was also average, but the room and view was amazing
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