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Review Of Glen Brook
Devikulam, Munnar | 8.1 km from city centre
User Ratings & Reviews
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Guest Reviews
Worst service mm t
Rated 1.0 by Thanzoor Ahmed . Couple Traveller . Apr 15, 2024
I have book room stay with my wife but they are given me tent stay it's very worst experience, it's mm t mistake you have shown me as a room after i book it's showing tent and the amount also non refundable very bad experience, i recommend to everyone don't believe this application, im going to uninstall this app.
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Average Stay
Rated 3.0 by Ramesh K . Jan 09, 2024
Rooms are better but service not good
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Bad experience
Rated 3.0 by Raeed Abdul Razak . Family Traveller . Mar 08, 2023
Bathroom was not cleaned properly at time of check-in, there is no proper electricity backup, there was no proper breakfast provided, the location of the property was very difficult to find
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Not satisfied
Rated 2.0 by Aakash Bharadwaj . Group Traveller . Jan 10, 2020
There was no one in the property when I checked-in. I had to wait 2 hours. The room was not good nor comfortable. The property was clean and tidy. There was the caretaker who helped me out later on. It was not a good experience. Not going to recommend this property to others.
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Worst ever
Rated 2.0 by Deepak Raj . Couple Traveller . May 26, 2019
They had already checked someone else for my room and they arranged a room for me in another hotel which was worse to the core. I don't advice people to choose this place to stay.
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Glen Brook has replied on May 30, 2019
The day was too rush. Guest booked room is midnight. I am not getting any call form make my trip. That is main issue. But I am find another hotel I inform the guest and company already. He say OK. Second day the guest say need to change room. I am find another room. This is not m... Read more
Average Stay
Rated 3.0 by Girish kumar B S . Family Traveller . Apr 28, 2019
It is one way Road, difficult to find location, they give warm water to Bath, no food available near by, Long way to go near the hotel/restaurant, please book room before
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Glen Brook has replied on Jul 11, 2019
1. This is hill Station Road not much more big but now the Road is good and he is converted to 4 way. 2. We are give the map and if you use easily find out other wise just call and ask a help we pick up u 3. We are give hot water. In bathroom have mixer you do correct mixing othe... Read more
Nice stay
Rated 5.0 by abdul naseer . Business Traveller . Mar 27, 2019
The property and the room were so clean and safe, the staff behaving very well, I have got all the amenities, I had only breakfast which was nice. The location was a little difficult to find as there was no network, so no way to communicate or search the property. I can recommend others.
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Glen Brook has replied on Jul 11, 2019
Thank you so much Hill Station have a network issue is all the places in Munnar hear we have only one network is Bsnl other all network hear doesn't work. This not our personal issue you call my no I Am or my staff picture you Thanks once more I say for your valuable review Read more
Poor Stay
Rated 2.0 by Deepak Raj T . Jan 28, 2019
Bad experience I ever had.
One of the bad experience I ever had via booking online, it will be very hard to find out the place. There will not be any wifi connection, no ventilation There will not any room boy or receptionist at all, its the best place for bachelors who want enjoy with alcohol. No parking facilities. You have to carry soap, water bottle, towels, etc. If any complaints please be happy.
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Glen Brook has replied on Jul 11, 2019
Thanks for your valuable review. We rectify our issues. Thank you sir. Read more
Sunethra
Rated 3.0 by sunethra silaparasetti . Dec 19, 2018
Very difficult to find the hotel.
It's very difficult to find the place.
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Glen Brook has replied on Jul 11, 2019
Thanks for your review. Read more
Good
Rated 3.0 by Nalva Kamalan . Family Traveller . Feb 21, 2018
The stay is a little far from Munnarf Town (about 8 and the hill road :)). No dedicated parking facility. No food served, however food is ordered from outsid eon demand. General hygiene good. Carry all your toiletries. Comfortable room. Good stay.
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Glen Brook has replied on Jul 11, 2019
1. Last two year Munnar to Bodimedu road work going on now is the work is final stag. 2. The distance is only 6.5 km not 8. 3. We have a parking because this is not a resort this home stay we have park maximum 5 cars and parking is difficult but we are helping or park your cab, y... Read more