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Review Of Hotel Grande 51
Belapur CBD, Navi Mumbai | 1.5 km drive to ITC Park | 30.9 km drive to T2 - Chhatrapati Shivaji International Airport
User Ratings & Reviews
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Guest Reviews
Terrible Stay
Rated 1.0 by Avishek Maitra . Dec 01, 2024
So dirty. Not clean
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Hotel Grande 51 has replied on Dec 05, 2024
Dear Mr. Avishek, Namaste! We apologize for the inconvenience caused to you and regret not meeting your expectations. We would like to know in detail about your experience at our property in order to put corrective measures in place. Hope to see you soon again. Warm Rega... Read more
Excellent Stay
Rated 5.0 by Gautam Swami . Nov 21, 2024
I recently had the pleasure of staying at hotel grandee 51, and i must say, it exceeded my expectations in every way! the hotel's elegant ambiance, impeccable service, and top-notch amenities made my stay truly unforgettable. *highlights* - spacious and tastefully decorated rooms with comfortable beds - friendly and attentive staff, always ready to assist - delicious breakfast options and excellent room service - perfect location for exploring the city - cleanliness and hygiene maintained to the highest standards *standout experience* the staff at hotel grandee 51 went above and beyond to ensure my stay was comfortable. From helping with luggage to providing local recommendations, their warm hospitality made me feel right at home. *recommendation* if you're looking for a seamless blend of luxury, convenience, and exceptional service, look no further than hotel grandee 51. I highly recommend this fantastic hotel to anyone seeking an outstanding stay! *rating breakdown* - cleanliness: 5/5 - comfort: 5/5 - service: 5/5 - location: 5/5 - value: 5/5
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Hotel Grande 51 has replied on Nov 21, 2024
Dear Mr. Swami, Namaste! Thank you for your incredible review! We’re thrilled to hear that your stay at Hotel Grandee 51 exceeded expectations and left such a positive impression. Your detailed highlights and generous compliments mean the world to us. We’re especially gl... Read more
Pathetic stay not recommended for official tour
Rated 1.0 by VARUN CHANDNA . Business Traveller . Oct 11, 2024
No proper hygiene and poor services seems to be poor toiletries and sheets with stains. No cleanliness and not recommended for official stay seems be an hourly hotel and no breakfast facility food quality is pathetic had to order from outside
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Hotel Grande 51 has replied on Oct 14, 2024
Dear Mr. Chandan, Namaste! We sincerely apologize for the disappointing experience you had during your stay. Your feedback about the hygiene, services, and overall cleanliness is deeply concerning, and it is not reflective of the standards we strive to maintain. We regret t... Read more
Average Stay
Rated 3.0 by SANKARAN KUTTY . Business Traveller . Sep 29, 2024
1. Room key with hotel staff! 2. Electric switch board found open condition 3. Bath towels keep on bed 4. Internet facility on gust demand 5. Balcony / gust sitout is not water proofed 6. Cafeteria foud at on terrace, not covered, during buffet food served on demand
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Hotel Grande 51 has replied on Oct 05, 2024
Dear Mr. Kutty, Namaste! Thank you for taking the time to share your feedback. We apologize for the inconveniences you encountered during your stay. The issues you highlighted, including the room key situation, the open switchboard, and the placement of bath towels, are con... Read more
Poor hotel
Rated 1.0 by Vivek Paraparan . Business Traveller . Aug 27, 2024
Dirty towels, no lt even a soap, no power point working, no one attended intercom phones. Wrong information about the bill issuances.
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Hotel Grande 51 has replied on Aug 30, 2024
Dear Mr. Paraparan, Namaste! Thank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of the towels, lack of amenities, non-functional power points, and unresponsive ser... Read more
Good Stay
Rated 4.0 by Sanjay Jayadevanna . Apr 21, 2024
The rooms are a bit old, but comfortable. Breakfast spread is ok.
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Hotel Grande 51 has replied on Apr 23, 2024
Dear Mr. Jayadevanna, Namaste! Thank you for sharing your positive ratings and feedback with regard to your recent experience. We are glad you were comfortable during your stay and liked the breakfast options. Please be assured we have raised it to the management to revamp ... Read more
terrible Grande 51
Rated 1.0 by Raj Kumar Verma . Group Traveller . Feb 12, 2024
It was the worst stay ever. The hotel is just 1 single floor while pictures show its multi-storey type. 2. the staff don’t have basic etiquette’s of how to talk with customers. 3. Rooms were Dirty. Furniture was torn chair cover was torn. 4. most of the time Breafast area was so small it’s was very difficult to stand there. 5. Torn towel . 6. Dirty balcony. Broken bed rest with Fungus. . Broken washroom partition
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Hotel Grande 51 has replied on Apr 08, 2024
Dear Mr. Verma, Namaste! We thank you for taking the time to share your honest feedback and would like to take this opportunity to apologize for the inconvenience you faced during your stay with us. We have raised the issues highlighted by you with our team internally and ... Read more
Good stay
Rated 4.0 by Sanjay Jayadevanna . Solo Traveller . Feb 06, 2024
The location is good, the room was clean and tidy. The staff was friendly. Food was very good. Wifi was working fini
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Hotel Grande 51 has replied on Apr 08, 2024
Dear Mr. Jayadevanna, Namaste! Thank you for sharing your positive ratings and feedback with regard to your recent experience. It was indeed a pleasure to serve you and we look forward to welcoming you back again soon. Best Regards, Read more
Terrible
Rated 1.0 by satya prakash . Couple Traveller . Feb 04, 2024
It was just terrible. Hygiene wise if i speak, cockroaches all over the place, i asked to king size bed and what they did was joined two small beds together which was uncomfortable.
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Hotel Grande 51 has replied on Apr 08, 2024
Dear Prakash, Namaste! We sincerely apologise for the inconvenience you faced. Please be ensured that we have put in place immediate corrective measure and will ensure you a pleasant experience in the near future. Warm regards, Read more
Terrible Stay
Rated 1.0 by Deepak Prasad . Jan 09, 2024
Hotel was not upto the mark as per charges per day. It's a very old hotel and not having proper door locks, torn out chairs and etc. Only wash room was ok as required. Even the balcony area and many others was not cleaned since long and found room much dusty
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Hotel Grande 51 has replied on Jan 25, 2024
Dear Mr. Prasad, Namaste! We are disheartened on reading your negative feedback on your recent stay. Please accept our sincere apologies on the inconvenience caused to you. We hope you treat this incident in isolation as such incidents do not represent our standards of serv... Read more
Spacious rooms in a good location
Rated 5.0 by Parvez S . Solo Traveller . Jan 06, 2024
Spacious rooms. Enough options to eat around. Clean rooms, good place overall. Staff is helpful and parking available
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Hotel Grande 51 has replied on Jan 16, 2024
Dear Mr. Parvez, Namaste! Thank you for sharing your positive ratings concerning your recent experience. It was indeed a pleasure to serve you and we look forward to welcoming you back again soon. Best Regards, Management - Hotel Grande 51 Read more
Terrible Stay
Rated 1.0 by Pratik Mehra . Dec 05, 2023
Not well maintained, dirty washrooms terrible service
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Hotel Grande 51 has replied on Dec 12, 2023
Dear Mr. Mehra, Thank you sharing your valuable feedback Read more
Stay was amazing. Room
Rated 5.0 by Arun Kp . Couple Traveller . Nov 30, 2023
Good, room was neat and clean, good service, food need to improve. Else ok, provided all materials like soap
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Hotel Grande 51 has replied on Dec 08, 2023
Dear Mr. Arun, Namaste! We are delighted to see you share your valuable feedback in regard to your stay at our property. We are pleased to know you enjoyed ambience and the service by our hospitable staff. Also, we look forward to welcoming you soon again. Warm Regards, Read more
Excellent Stay
Rated 5.0 by Joju vincent . Oct 16, 2023
Only issue we have is, no breakfast spread available, they deliver at room. Otherwise all the staff are very good. all the rooms and wash room are very clean
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Hotel Grande 51 has replied on Nov 16, 2023
Dear Mr. Vencent, Namaste! We thank you for taking the time to share your honest feedback and would like to take this opportunity to apologise for the inconvenience you faced during your stay with us. We have raised the issues highlighted by you with our team internally and... Read more
Bad hotel
Rated 1.0 by Vithal Zaware . Sep 30, 2023
Very bad condition in hotell vhery and very poor condition living condition with hotel so very bad condition hotel please don’t stay this hotel bathroom no clean all rooms no clean and very noisy rooms room service is very bad condition tellicom is not working properly vet-er is very alcoholic
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Hotel Grande 51 has replied on Oct 19, 2023
Dear Mr. Zaware, Namaste! We thank you for taking the time to share your honest feedback and would like to take this opportunity to apologize for the inconvenience you faced during your stay with us. We have raised the issues highlighted by you with our team internally and... Read more
Vey bad experience and triable stay
Rated 2.0 by Tarun Kumar . Business Traveller . Aug 21, 2023
Smelly rooms, amenities issues, bathroom issues. Room are damage and ceiling in walls. Very bad experience and i not recommended this hotel to anyone in future.
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Hotel Grande 51 has replied on Sep 13, 2023
Dear Tarun, Namaste! We thank you for taking the time to share your honest feedback and would like to take this opportunity to apologize for the inconvenience you faced during your stay with us. We have raised the issues highlighted by you with our team internally and wish... Read more
Good hotel
Rated 4.0 by Sreejesh Sreenivas . Business Traveller . Jul 15, 2023
Good hotel for stay with reasonable rate. Rooms are spacious and well maintained. Room service is average and to be improved.
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Hotel Grande 51 has replied on Jul 28, 2023
Dear Mr.Guest, Namaste! We thank you for patronizing us for your stay along with your family and are delighted to know that we were able to offer you a comfortable stay in our spacious and luxurious rooms. We appreciate you highlighting our USPs in your detailed review. ... Read more
Good Stay
Rated 4.0 by Deep Bose . Jul 09, 2023
Staff was very helpful. But there was no room service. Otherwise it was a good stay.
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Hotel Grande 51 has replied on Jul 28, 2023
Dear Mr.Bose, Namaste! Thank you for your valuable time and for sharing feedback with us, we are glad to know that you loved your stay at our property and we apologize for the inconvenience caused to you due to our staff, we will surely highlight the points mentioned by y... Read more
A great hotel
Rated 4.0 by Leena Chettiar . Couple Traveller . Jul 03, 2023
Nice rooms and kind staffs. Food was very expensive and the staff themselves suggested us to order from outside. Rest everything was great
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Hotel Grande 51 has replied on Jul 28, 2023
Dear Ms.Chettiar, Namaste! We thank you for patronizing us for your stay along with your family and are delighted to know that we were able to offer you a comfortable stay in our spacious and luxurious rooms. We appreciate you highlighting our USPs in your detailed review... Read more
Terrible Stay
Rated 1.0 by Ashish Bhalerao . Jun 29, 2023
Refund
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Hotel Grande 51 has replied on Jul 28, 2023
Dear Mr.Bhalerao, Namaste! While we appreciate you sharing your valuable feedback, we express deep regret in knowing about the issues you faced and would like to take this opportunity to sincerely apologise on behalf of our team. We are looking into each of the points th... Read more