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You are booking hotel for more than 30 days

Room in a homestay with room service, Wi-Fi & parking

Review Of HILLCREST METRO

Central Ooty, Ooty | 2.2 km drive to Ooty Lake

    User Ratings & Reviews

    Important information that you need to know before you book!

    • All
    • COUPLE
    • FAMILY
    • SOLO
    • GROUP
    • BUSINESS
    3.4

    Good

    109 User Reviews and 221 Ratings

    Location3.5

    Cleanliness3.4

    Value for Money3.1

    Food3.6

    Amenities3.3

    Check-in Experience3.5

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    Guest Reviews

    Terrible Stay

    Rated 1.0 by Shankar nilogal . Family Traveller . Dec 23, 2024

    Worst experience in this hotel services, no water no hot water for bath, no responsible persons here.

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    Poor Stay

    Rated 2.0 by Krishnakant Baghel . Business Traveller . Oct 21, 2024

    hotel ki kaur rakhi hai room kisi dusre hotel me-in dete hain. Main e inko bola ki yah hotel to dusra hai main e jo photo me-in dikh raha hai v ah room to hai hi nah-in unhone bola usmein to guest hi nah-in hai auro yah hotel band hai v ah to aap hotel christian me-in ruko yah

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    Excellent Stay

    Rated 5.0 by Joyita Gomesh . Family Traveller . Oct 14, 2024

    I find about this hotel, from make my trip.. & its came out such a beautifully.... all the experiences that we have is sooo mesmerizing 💓💖😌

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    Terrible Stay

    Rated 1.0 by Prasad krishnan . Oct 14, 2024

    Mmt pics of room and atul condition of romm. Was entirely different the washroom was smelling badly.

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    1.

    Rated 2.0 by Aaditya gupta . Family Traveller . Oct 01, 2024

    Rooms very small size and washroom very small bad quality poor room service slow blancat bad quality

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    Excellent Stay

    Rated 5.0 by sriteja Godavarthi . Family Traveller . Jun 26, 2024

    Very good room nice and hygenic room service and food was fantastic i recommend strongly very much suggest able in a good price

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    HILLCREST METRO has replied on Sep 18, 2024

    Thank you for your kind valuable feedback and rating, We appreciate it. Hope to see you again Read more

    Poor Stay

    Rated 2.0 by Bhaskar Bansode . Jun 11, 2024

    There's no facility hot water, room heeter, security. Room booking for double bed & provide single bed. Wash basin leakage and not clean even informed servail time. Staff not reply

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    Terrible Stay

    Rated 1.0 by ankit vyas . Family Traveller . Jun 09, 2024

    So horrible plz koi mat rukna yaha recipation nahi staff samne se aata bed smell pure experience paise barb-ad

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    Good Stay

    Rated 4.0 by anil kanichukulangara . Family Traveller . May 20, 2024

    it was the best experience staying in the hotel and every facilities were extremely good & comforting 🥰💠🍁🧋🌟

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    HILLCREST METRO has replied on Aug 27, 2024

    Thank you for your kind valuable feedback and rating, We appreciate it. Hope to see you again Read more

    Terrible Stay

    Rated 1.0 by prasad manuth . Family Traveller . May 02, 2024

    property photo looking good when we reached the property they are showing differently, it's not good for saty don't book this hotel

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    Poor Stay

    Rated 2.0 by Abdul razaque abdulrazaque . Family Traveller . May 01, 2024

    Very poor room and waste never prefer this hotel in future becouse there is no hot water and no amenity facilities as listed in vouture

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    • hotelImg
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    Excellent Stay

    Rated 5.0 by kumara kp . Couple Traveller . Apr 10, 2024

    So happy. Good hospitality clean and near to city. Quick response employees good spot for honeymoon

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    HILLCREST METRO has replied on Aug 27, 2024

    Thank you for your kind review, we are glad you enjoyed your stay, Hope to see you again Read more

    Poor Stay

    Rated 2.0 by Viswa Raj Sankar . Solo Traveller . Apr 07, 2024

    Stained bedsheet, no electric kettle and the bathroom was dirty old garbage from previous guests not removed. It's a basic room for economic travellers. Friendly staff. Breakfast menu is basic. A little overpriced for what it has to offer. I wouldn't come to this hotel again.

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    HILLCREST METRO has replied on Jul 14, 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more

    Poor Stay

    Rated 2.0 by Balasubramaniyan Durairaj . Family Traveller . Apr 02, 2024

    Room service no. Bathroom look not working. Billow was darty. No blinkkit. Service man not responsible

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    HILLCREST METRO has replied on Jul 14, 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more

    Terrible Stay

    Rated 1.0 by Prasanthkumar nair . Apr 01, 2024

    Kindly do not refer such hotels. Especially for families. When i reached ooty and saw the room it was a nightmare. Some how i managed a room in some other hotel which is connected to them. Very bad hotel. I request to publish updated photos and ensure the room is safe and clean to stay.

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    HILLCREST METRO has replied on Jul 14, 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more

    Good Stay

    Rated 4.0 by Nandini Akula . Jan 29, 2024

    Only suggestion is. Rooms are not having a hot water kettle. If it is provided. The whole service is good

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    HILLCREST METRO has replied on Mar 06, 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more

    Poor Stay

    Rated 2.0 by Deepak Aswani . Jan 05, 2024

    The stay at hillcrest metro was fairly mediocre. The rooms were extremely small, and a lot of basic amenities were not available. First off, i specifically requested for a room good for 3 people over a week in advance, and the room they gave was just extremely congested. The extra mattress was kept on the floor, unlike in some hotels wherein they provide a frame as well - which just seems like a basic courtesy for the guest. It isn't good to see the wallpaper peeling off the walls either. About the basic amenities, i'd like to first address the major issue with their bathroom water heater. They promised 24/7 hot water availability, but when i tried to use it in the morning, it was freezing! i had to let nearly a bucket fill up before it reached an almost barely regular room temperature. Also, what kind of hotel does not provide you with a kettle these days with some coffee or tea packets? apart from this, the service just isn't the best. They took quite a while to just process people leaving from the stay, and surprisingly enough, didn't even verify the identification of those checking into the hotel! i must have not mentioned that they do not have a telephone in the rooms, and the only means of calling their receptions is by dialing their mobile number. Problem is, either nobody picks up or it is out of service. The restaurant was fairly decent though. Overall, i don't think i'd want to return back to this accommodation.

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    HILLCREST METRO has replied on Jan 12, 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more

    Good Stay

    Rated 4.0 by Hari Prasada Rao . Couple Traveller . Jan 02, 2024

    Finding a good hotel in ooty is really a big challenge and this hotel is somewhat underrated in makemytrip. Booked this hotel in december last weekend so the price is a little bit higher usually than. It's organised by majestic hotel only so you can find the restaurant opposite to this hotel. Room is very chilly and geyser facility is there. Upon a request they serve hot water for drinking also. Center located to all locations especially boat lake is very nearer. I can suggest this hotel to everyone if you want to stay and book this hotel one week before to avoid over charges.

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    Average Stay

    Rated 3.0 by Mridula Shaw . Dec 29, 2023

    The room is decent but had dampened walls breakfast buffet was veg where one could expect at-least an egg service was okay

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    HILLCREST METRO has replied on Mar 06, 2024

    It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more

    Average Stay

    Rated 3.0 by Kishore Anugu . Couple Traveller . Dec 28, 2023

    Food is good but rooms are not clean and bad smell in the room. Hot water and hotel service are good. Need to improve the room maintenance

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