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Central Ooty, Ooty | 2.2 km drive to Ooty Lake
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Guest Reviews
Terrible Stay
Rated 1.0 by Shankar nilogal . Family Traveller . Dec 23, 2024
Worst experience in this hotel services, no water no hot water for bath, no responsible persons here.
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Poor Stay
Rated 2.0 by Krishnakant Baghel . Business Traveller . Oct 21, 2024
hotel ki kaur rakhi hai room kisi dusre hotel me-in dete hain. Main e inko bola ki yah hotel to dusra hai main e jo photo me-in dikh raha hai v ah room to hai hi nah-in unhone bola usmein to guest hi nah-in hai auro yah hotel band hai v ah to aap hotel christian me-in ruko yah
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Excellent Stay
Rated 5.0 by Joyita Gomesh . Family Traveller . Oct 14, 2024
I find about this hotel, from make my trip.. & its came out such a beautifully.... all the experiences that we have is sooo mesmerizing 💓💖😌
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Terrible Stay
Rated 1.0 by Prasad krishnan . Oct 14, 2024
Mmt pics of room and atul condition of romm. Was entirely different the washroom was smelling badly.
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1.
Rated 2.0 by Aaditya gupta . Family Traveller . Oct 01, 2024
Rooms very small size and washroom very small bad quality poor room service slow blancat bad quality
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Excellent Stay
Rated 5.0 by sriteja Godavarthi . Family Traveller . Jun 26, 2024
Very good room nice and hygenic room service and food was fantastic i recommend strongly very much suggest able in a good price
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HILLCREST METRO has replied on Sep 18, 2024
Thank you for your kind valuable feedback and rating, We appreciate it. Hope to see you again Read more
Poor Stay
Rated 2.0 by Bhaskar Bansode . Jun 11, 2024
There's no facility hot water, room heeter, security. Room booking for double bed & provide single bed. Wash basin leakage and not clean even informed servail time. Staff not reply
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Terrible Stay
Rated 1.0 by ankit vyas . Family Traveller . Jun 09, 2024
So horrible plz koi mat rukna yaha recipation nahi staff samne se aata bed smell pure experience paise barb-ad
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Good Stay
Rated 4.0 by anil kanichukulangara . Family Traveller . May 20, 2024
it was the best experience staying in the hotel and every facilities were extremely good & comforting 🥰💠🍁🧋🌟
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HILLCREST METRO has replied on Aug 27, 2024
Thank you for your kind valuable feedback and rating, We appreciate it. Hope to see you again Read more
Terrible Stay
Rated 1.0 by prasad manuth . Family Traveller . May 02, 2024
property photo looking good when we reached the property they are showing differently, it's not good for saty don't book this hotel
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Poor Stay
Rated 2.0 by Abdul razaque abdulrazaque . Family Traveller . May 01, 2024
Very poor room and waste never prefer this hotel in future becouse there is no hot water and no amenity facilities as listed in vouture
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Excellent Stay
Rated 5.0 by kumara kp . Couple Traveller . Apr 10, 2024
So happy. Good hospitality clean and near to city. Quick response employees good spot for honeymoon
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HILLCREST METRO has replied on Aug 27, 2024
Thank you for your kind review, we are glad you enjoyed your stay, Hope to see you again Read more
Poor Stay
Rated 2.0 by Viswa Raj Sankar . Solo Traveller . Apr 07, 2024
Stained bedsheet, no electric kettle and the bathroom was dirty old garbage from previous guests not removed. It's a basic room for economic travellers. Friendly staff. Breakfast menu is basic. A little overpriced for what it has to offer. I wouldn't come to this hotel again.
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HILLCREST METRO has replied on Jul 14, 2024
It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more
Poor Stay
Rated 2.0 by Balasubramaniyan Durairaj . Family Traveller . Apr 02, 2024
Room service no. Bathroom look not working. Billow was darty. No blinkkit. Service man not responsible
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HILLCREST METRO has replied on Jul 14, 2024
It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more
Terrible Stay
Rated 1.0 by Prasanthkumar nair . Apr 01, 2024
Kindly do not refer such hotels. Especially for families. When i reached ooty and saw the room it was a nightmare. Some how i managed a room in some other hotel which is connected to them. Very bad hotel. I request to publish updated photos and ensure the room is safe and clean to stay.
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HILLCREST METRO has replied on Jul 14, 2024
It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more
Good Stay
Rated 4.0 by Nandini Akula . Jan 29, 2024
Only suggestion is. Rooms are not having a hot water kettle. If it is provided. The whole service is good
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HILLCREST METRO has replied on Mar 06, 2024
It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more
Poor Stay
Rated 2.0 by Deepak Aswani . Jan 05, 2024
The stay at hillcrest metro was fairly mediocre. The rooms were extremely small, and a lot of basic amenities were not available. First off, i specifically requested for a room good for 3 people over a week in advance, and the room they gave was just extremely congested. The extra mattress was kept on the floor, unlike in some hotels wherein they provide a frame as well - which just seems like a basic courtesy for the guest. It isn't good to see the wallpaper peeling off the walls either. About the basic amenities, i'd like to first address the major issue with their bathroom water heater. They promised 24/7 hot water availability, but when i tried to use it in the morning, it was freezing! i had to let nearly a bucket fill up before it reached an almost barely regular room temperature. Also, what kind of hotel does not provide you with a kettle these days with some coffee or tea packets? apart from this, the service just isn't the best. They took quite a while to just process people leaving from the stay, and surprisingly enough, didn't even verify the identification of those checking into the hotel! i must have not mentioned that they do not have a telephone in the rooms, and the only means of calling their receptions is by dialing their mobile number. Problem is, either nobody picks up or it is out of service. The restaurant was fairly decent though. Overall, i don't think i'd want to return back to this accommodation.
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HILLCREST METRO has replied on Jan 12, 2024
It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more
Good Stay
Rated 4.0 by Hari Prasada Rao . Couple Traveller . Jan 02, 2024
Finding a good hotel in ooty is really a big challenge and this hotel is somewhat underrated in makemytrip. Booked this hotel in december last weekend so the price is a little bit higher usually than. It's organised by majestic hotel only so you can find the restaurant opposite to this hotel. Room is very chilly and geyser facility is there. Upon a request they serve hot water for drinking also. Center located to all locations especially boat lake is very nearer. I can suggest this hotel to everyone if you want to stay and book this hotel one week before to avoid over charges.
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Average Stay
Rated 3.0 by Mridula Shaw . Dec 29, 2023
The room is decent but had dampened walls breakfast buffet was veg where one could expect at-least an egg service was okay
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HILLCREST METRO has replied on Mar 06, 2024
It was an absolute Joy having you stay with us. You are a valuable guest, please visit again to enjoy our superior hospitality and impeccable amenities unlike any hotel in the category. We pride ourselves in providing unmatched luxury and comfort for our valuable customers like y... Read more
Average Stay
Rated 3.0 by Kishore Anugu . Couple Traveller . Dec 28, 2023
Food is good but rooms are not clean and bad smell in the room. Hot water and hotel service are good. Need to improve the room maintenance
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