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Review Of Mango Hill Central Ooty0123401234

Davisdale, Ooty | 1.3 km drive to Government Rose Garden

    User Ratings & Reviews

    Important information that you need to know before you book!

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    • COUPLE
    • FAMILY
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    • SOLO
    3.7

    Very Good

    242 User Reviews and 422 Ratings

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    Guest Reviews

    Excellent Stay

    Rated 5.0 by Rayen Dias . Nov 18, 2024

    It was a wonderful stay throughout, well maintained rooms, excellent food, good service all round.

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    Mango Hill Central Ooty has replied on Nov 21, 2024

    Dear Rayen Dias, Namaste! Thank you so much for your kind words! We're thrilled to hear that you had a wonderful stay with us at Mango Hill Central Ooty. We take great pride in maintaining our rooms and ensuring excellent service, so it's fantastic to know that everything met y... Read more

    Good Stay

    Rated 4.0 by Vikram Kantheti . Nov 06, 2024

    Rooms' interiors, reception, restaurant and parking facility are good. Below are points where the hotel needs to work. 1. Repair the water leakage in the rooms as well as in the washroom. 2. During peak times, improve the strength of manpower for the breakfast buffet and also maintain something to keep food warm. I felt almost every guest had problems with getting utensils or warm food.

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    Mango Hill Central Ooty has replied on Nov 08, 2024

    Dear Vikram Kantheti, Namaste! We’re grateful for your thoughtful review and glad to hear you enjoyed many aspects of your stay with us. We understand how important it is to have all amenities in perfect order and apologize for the inconveniences you encountered. Please be assu... Read more

    Good

    Rated 4.0 by Vijay Kathuria . Family Traveller . Oct 24, 2024

    Property location is near to market although restaurant is very small but food quality and taste was good, staff is helpful

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    Mango Hill Central Ooty has replied on Oct 26, 2024

    Dear Vijay Kathuria, Namaste! Thank you for taking the time to share your experience! We're delighted that you liked the food and found our staff helpful. Our location near the market is indeed a plus for many of our guests. We appreciate your input about the restaurant size an... Read more

    Good stay

    Rated 5.0 by Tanya Jain . Family Traveller . Sep 25, 2024

    Staff was cooperative, quickly responding to our needs. Got heaters in rooms. Room was clean and tidy.

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    Mango Hill Central Ooty has replied on Sep 26, 2024

    Dear Tanya Jain, Namaste! Thank you for sharing your experience at Mango Hill Central Ooty! We're thrilled to hear that our staff’s prompt service and room cleanliness met your expectations. Ensuring our guests' comfort is always our top priority, and we're glad the heaters add... Read more

    Not recommended for family

    Rated 3.0 by Jemy Sam . Family Traveller . Sep 15, 2024

    Location - close to the town. However, the road to the resort is very narrow. If one vehicle comes from the opposite side, both parties are stuck and have to move all the way back. Parking - Hotel parking space is less. One has to park one after the other and if one guest needs to remove the vehicle, they have to call all the other guests to move the vehicle. Reception - The lady staff at the reception is rude and not at all cooperative. Building - Very old building, lot of other buildings close by, not at all good view. Rooms - As the building is old, don't expect the room to be good. Toiletries were not available in the room. The towel provided on the first day was dirty. We had planned for the trip last minute, hence we missed out on all good resorts on the dates we wished to stay. Trip advisor gave this resort as very good, hence we booked 2 rooms for 2 days. When we came, we were not happy so at the reception we checked if we can update the room and we will pay for the same. That would cost us more. I would not want to pay so much more for this small hotel rather pay that money at Sterling and enjoy the ambience. We wanted to book at Sterling, unfortunately we missed the availability. There are pigeons all around the building.

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    Mango Hill Central Ooty has replied on Sep 17, 2024

    Dear Jemy Sam, Namaste! Thank you for sharing your feedback with us. We sincerely regret that your stay did not meet your expectations. We understand your concerns about the road access, parking arrangement, and the condition of the building. Our team continuously works on impr... Read more

    Family vacation stay at mango hill

    Rated 3.0 by Ashish Verma . Family Traveller . Aug 15, 2024

    So far a good experience and also a budget friendly breakfast was very good as well as its service.

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    Mango Hill Central Ooty has replied on Aug 18, 2024

    Dear Ashish Verma, Namaste! Thank you so much for your positive feedback! We're thrilled to hear that you had a good experience and enjoyed our budget-friendly breakfast. Our team takes pride in providing excellent service, and we're glad it made a difference during your stay. ... Read more

    Poor Stay

    Rated 2.0 by rajnikant shrivastava . Family Traveller . Jun 01, 2024

    On arrival the rooms were not upto the expectation and the service staff were not cooperative. The food was terrible and no flavour

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    Mango Hill Central Ooty has replied on Jun 06, 2024

    Dear Rajnikant Shrivastava, Namaste! We deeply regret to hear about your disappointing experience at Mango Hill Central Ooty. It's disheartening to learn that your expectations were not met upon arrival and that our service staff fell short of providing the level of assistance ... Read more

    Not worth , Terrible food and breakfast buffet.

    Rated 2.0 by Amit Vikram Singh . Family Traveller . May 25, 2024

    Poor rooms , very poor quality food, no toiletries, no AC no Cealing fan pedestal fan was there but too noisy no source of ventilation , toilet was too small.

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    Mango Hill Central Ooty has replied on May 29, 2024

    Dear Amit Vikram Singh, Namaste! We're deeply disappointed to learn of your less than satisfactory experience at Mango Hill Central Ooty. Providing exceptional comfort and service is our priority, and we regret that we fell short during your stay. Your feedback is invaluable to... Read more

    Poor Stay

    Rated 2.0 by PriyankRaj Katariya . May 24, 2024

    The rooms were small smelly. There is a open drainage line just near to hotel. If you open window, you fill like sitting just nest to drainage.

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    Mango Hill Central Ooty has replied on Jun 12, 2024

    Dear PriyankRaj Katariya, Namaste! We're truly sorry to hear about your experience at Mango Hill Central Ooty. Your feedback is invaluable to us as we strive to provide the best stay possible for our guests. We apologize for any inconvenience caused by the size and odor of the ... Read more

    Poor Stay

    Rated 2.0 by Vhalbasappa Honmane . Family Traveller . May 14, 2024

    Location is interior and roads are narrow to reach. Food is very bad, no taste and limited, highcost. Staffs are ok. Overall rating poor.

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    Mango Hill Central Ooty has replied on May 15, 2024

    Dear Vhalbasappa Honmane, Namaste! Thank you for taking the time to review your stay at Mango Hill Central Ooty. We are sorry to hear that your experience did not entirely meet your expectations. It is important to us that our guests have a seamless journey to our location, and... Read more

    Excellent Stay

    Rated 5.0 by Sidharth Karji . Couple Traveller . May 13, 2024

    Everything is great about this hotel. Location, staff, room, food etc. Reception was really helpful and kind. Smooth check in and check out. If you need a balcony view choose deluxe room. Classic room has no view only other hotel rooms

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    Mango Hill Central Ooty has replied on May 15, 2024

    Dear Sidharth Karji, Namaste! Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Mango Hill Central Ooty, from our convenient location to our friendly staff. We're glad that the check-in and check-out process went smoothly for you,... Read more

    Average

    Rated 2.0 by Harshal Kalavadiya . Couple Traveller . May 09, 2024

    hotel and room is good but food was not good…There won’t be AC in room but in Ooty normally AC is not needed

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    Mango Hill Central Ooty has replied on May 13, 2024

    Dear Harshal Kalavadiya, Namaste! Thank you for choosing Mango Hill La Serene Puducherry for your stay. We're delighted to hear that you found our hotel and rooms to your satisfaction. However, we regret to learn that your dining experience did not meet your expectations. Rest ... Read more

    Terrible Stay

    Rated 1.0 by Trupti Urne . Couple Traveller . May 08, 2024

    Worst experience from hotel staff. They mentioned rooms are ac but in actual they don't even have fan in room. Cleaning is worst. Too much costly as compare to room condition

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    Mango Hill Central Ooty has replied on May 09, 2024

    Dear Trupti Urne, Namaste! Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience at Mango Hill Central Ooty did not meet your expectations. Providing a comfortable and enjoyable stay for our guests is our top priority, and we reg... Read more

    3. 5/5 kind of say

    Rated 3.0 by Jaya Raghava . Couple Traveller . May 07, 2024

    I've stayed here during the first week of may and though this is not one of the best stays in ooty, there's nothing serious to complain. I've paid for 3 days and that's a bit much for this hotel. However it was the peak season so almost all the hotels are over priced at this point of time. The rooms were neat and over all hotel is maintained well. 24 hrs hot water facility is available. Road leading to the hotel is narrow and parking is very congested. I suggest not to prefer this if you are coming in own vehicles. Room service and restaurant could do better. It will take 15 mins walk, mostly flat surface except near the stay, to the market area where you have a couple of good restaurants and other shops. Overall it's a 3. 5/5 kind of stay.

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    Mango Hill Central Ooty has replied on May 09, 2024

    Dear Jaya Raghava, Namaste! Thank you for sharing your feedback with us. We're glad to hear that you found our rooms neat and well-maintained during your stay at Mango Hill Central Ooty. We understand your concerns regarding the pricing during peak season, and we continually st... Read more

    Comfortable stay at mango hills

    Rated 4.0 by Anisha Nayar . Solo Traveller . Apr 22, 2024

    Mango hill had a lovely room with a beautiful view of the race course. Room was neat, clean and spacious. Clean pillows and comfortable mattress. The staff was very prompt with requests be it for towels, extra toilet papers etc. I found the location to be decent. I walked till the upper bazaar, bus stand, lake etc. Yes its a 30 minute walk either ways. May not be most easy with kids. But the breakfast was a big let down. Not tasty at all. Coffee was all milk, hardly any coffee. No cheese, no brown bread. Found south indian options uninspiring

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    Mango Hill Central Ooty has replied on Apr 24, 2024

    Dear Anisha Nayar, Namaste! Thank you for sharing your experience at Mango Hill Central Ooty. We are delighted to hear that you enjoyed your stay in our lovely room with a beautiful view of the race course. It's great to know that you found the room neat, clean, and spacious, w... Read more

    Good Stay

    Rated 4.0 by Piyali Saha . Apr 20, 2024

    Stay was good, food quality could have been better, staff service is amazing.

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    Mango Hill Central Ooty has replied on Apr 22, 2024

    Dear Piyali Saha, Namaste! Thank you for choosing Mango Hill Central Ooty for your stay. We're delighted to hear that you had a good experience overall and that our staff's service met your expectations. We appreciate your feedback regarding the food quality, and we'll certainl... Read more

    Poor Stay

    Rated 2.0 by Angela Khati . Apr 17, 2024

    The basic necessity like fan was not there bed room was accepted for 3 adults and we had booked a premium room but the room small and we felt so hot. We asked for table fan that also was not provided. Horrible experience

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    Mango Hill Central Ooty has replied on Apr 18, 2024

    Dear Angela Khati, Namaste! We are deeply sorry to hear about your disappointing experience during your stay. It is unacceptable that basic amenities were not provided to you promptly. Please accept our sincerest apologies for any inconvenience caused. We have addressed this is... Read more

    Excellent Stay

    Rated 5.0 by bharati devi gorantla . Couple Traveller . Apr 02, 2024

    A very good hotel, allowed for early check in and late check out with reasonable charges, room size is good, bathroom is clean, nice ambience, food is good though rates of food high with small quantity, parking available. Travel desk available in hotel with reasonable rates. Overall decent experience with this hotel, would definitely recommend

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    Mango Hill Central Ooty has replied on Apr 04, 2024

    Dear Bharati Devi Gorantla, Namaste! Thank you for choosing Mango Hill Central Ooty and taking the time to share your experience! We're delighted to hear that you enjoyed our hospitality and found our rooms spacious and clean. Your feedback regarding our early check-in and late... Read more

    Excellent Stay

    Rated 5.0 by B Satyanarayan Reddy . Couple Traveller . Apr 02, 2024

    Staff was good. Rohit from reception take care of everything. Dinesh is taking care of food. Awesome food. Overall experience is superb.

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    Mango Hill Central Ooty has replied on Apr 03, 2024

    Dear B Satyanarayan Reddy, Namaste! Thank you for sharing your experience at Mango Hill Central Ooty! We're thrilled to hear that our staff, especially Rohit and Dinesh, took such good care of you. We're proud to have team members who go above and beyond to ensure our guests ha... Read more

    Extremely small room, and quite old

    Rated 2.0 by Ajay Seethala . Family Traveller . Apr 01, 2024

    The service and staff is good. That’s about the good part about the hotel. The rooms are tiny, very small bed (barely enough for 2 people. The rooms are old, bingy at times. Food is okish, not good though. Not recommending this hotel at all! quite close the main attractions, if that matters

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    Mango Hill Central Ooty has replied on Apr 03, 2024

    Dear Ajay Seethala, Namaste! Thank you for sharing your feedback. We're glad to hear you found our service and staff commendable. However, we regret that the room size and bed did not meet your expectations. We continuously strive to improve our facilities and offerings to ensu... Read more

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