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Kil Kodappamund, Ooty
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Guest Reviews
Terrible Stay
Rated 1.0 by Mayank Yadav . Dec 25, 2023
I regret to share my recent stay experience at the property claimed as a mountain and hills retreat. The lack of basic facilities was evident, making it unsuitable for family stays. The bedroom had a persistent unpleasant odor, and its condition was far from tidy, creating an uncomfortable atmosphere. Shockingly, there was a complete absence of housekeeping services during my stay. Moreover, the blanket and bed sheets were not only unwelcoming but emitted a bad odor that made staying even a moment unbearable. This experience falls far short of the expectations one would have for a comfortable and enjoyable stay. I urge the management to address these issues promptly to ensure a more positive experience for future guests.
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Terrible Stay
Rated 1.0 by Sourish Rakshit . Dec 18, 2023
This is a horrible experience. The hotel has no security for women. The bathroom window is broken. Anyone can see inside the bathroom. Open drinking and smoking. This is not a hotel. High chance to present a hidden camera. Staff behaviour is so rude. They have not provided any basic amenities. Towel, soap are not present. We immediately changed hotel but they haven't provided any single penny.
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Average quality
Rated 3.0 by Immanuel Stephan . Family Traveller . Nov 25, 2023
Room atmosphere is ok. Need little more cleaning. Site view from room good. But room size and interior little boring.
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mount n hills resort has replied on Dec 02, 2023
Thank you for your valuable feedback Read more